Manager Sales Business Development

JOHN K. DUGGAN

Georgetown, MA ***** 781-***-**** ***********@*****.*** linkedin.com/in/jkduggan2002/ BUSINESS DEVELOPMENT EXECUTIVE

Cultivates relationships and delivers exceptional client experience. Utilizes a consultative sales approach with consistent application of process-oriented sales methods. A solution oriented, creative thinker with a track record of influencing and driving sales across various international and complex customers. Proven sales leader who motivates and influences both internal and external teams. PROFESSIONAL EXPERIENCE

AXIOM LEARNING, Wellesley MA 2021-2022

Director of Client Relations

Increased Student activations across Northeastern United States, Driving Executive Function Curriculum to schools in public and private space through direct solicitation. Organizing and marketing education based webinars to decision makers and influencers. Lead Post Assessment Meetings with parents and students to activate direct subscription support. Negotiating mutually beneficial partnerships. Closing new business daily. Educational Program Sales Development

• Grew Monthly Student Programs from $18K to $250K in 6 months across 5 locations

• Planned,Created and Implemented a company wide sales process to drive continued sales growth

• Created and Launched Key Sales Lead Development Strategies including CRM sales integration

• Created sales process to identify opportunities to develop long term sales growth.

• Opened New Brookline Learning Center

FELLOWES’ BRANDS, Boston, MA 2018-2020

National Sales Director

Drove revenue and profitability for commercial business with key national supplier (Staples) and implemented strategic plans while overseeing internal salesforce to ensure goal achievement. Drove customer engagement within vertical markets to achieve sales objectives. Growth & Profitability

• Managed $74M yearly sales while increasing overall product market share by 2%.

• Led five US Territory Managers to grow contract furniture sales by 147% in 24 months.

• Secured 28 online and catalog new item placements in 2019.

• Developed sales collateral, business development tools and promotions to grow business.

• Cultivated Customer and Team relationships for business growth. Operations & Team Collaboration

• Developed and implemented domestic Sales Health & Wellness program with National Speaker.

• Conducted Staples Sales Training for Staples Advantage and Quill Sales Teams.

• Analyzed sales data and trends to best target customers with Monthly and Quarterly promotions.

• Created monthly, quarterly and annual forecasts and built sales strategy based on results analysis STAPLES CORPORATION, Framingham, MA 2008-2018

Global Sales Manager - Staples Advantage

Led and oversaw all aspects of business development and enterprise level retention, serving as global sales program subject matter expert.

International Business Development

• Created and delivered global boardroom sales presentations to customers and prospects.

• Moderated global business reviews and negotiated global contracts.

• Created international incentive programs directly with clients and through consortiums. JOHN K. DUGGAN PAGE 2

International Sales Leadership (continued)

• Managed and motivated sales teams across 29 countries on five continents.

• Integrated complex global customer implementations via third party procurement software.

• Integrated key process improvements and CRM (Salesforce) platform across multiple geographies.

• Collaborated with both internal and external high-level sales professionals.

• Led strategic international planning sessions with country specific business directors. SENIOR MANAGER SALES HEALTHCARE & HIGHER EDUCATION- U.S., Los Angeles CA 2004-2008 Sales & Relationship Management

• Responsible for IDN GPO Development of healthcare division, growing sales by 175%.

• Grew sales of higher education accounts by $328M.

• Penetrated and built sustaining relationships in 50+ new regional healthcare organizations.

• Increased brand awareness throughout the healthcare industry by sponsoring events and organizations.

• Successfully integrated cross department campus programs across product lines beyond core products.

• Consistently increased profit margins in key accounts for both healthcare and higher education. BUSINESS DEVELOPER KEY ACCOUNTS, Los Angeles CA 1999-2004 Sales, Leadership & Team Development

• Exceeded sales quota by 128% (5 year) regularly surpassed new business acquisition goals.

• Led company training programs for new hires in business development.

• Contributed to new business growth in western region +17%.

• Awards included: National Top Margin and Sales Growth Award and Presidents Club Finalist 2003 EDUCATION

University of Massachusetts Dartmouth, Dartmouth, MA Bachelor of Marketing/ School of Business

OTHER

Charity Fundraising Community Service and Outreach Marathon Runner

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