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Sales Representative Customer Service

Location:
Las Vegas, NV
Posted:
April 25, 2023

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Resume:

KARTRI SALES COMPANY INC.

REGIONAL SALES REPRESENTATIVE

**/**** ** **/****

PROFESSIONAL EXPERIENCE

DANIEL V. TERRY

MAJOR A C COUNT MANAGER

Solutions oriented manager with 38 years of experience in linen support and sales. Experienced in managing premium accounts with accuracy. Provide a high level of customer service and client relations based on outstanding communication and interpersonal skills. Handle customer concerns effectively and timely. Deliver excellent service in all areas of the resorts, insuring uninterrupted services to their guests. Accomplish large revenue sales, as recently as 400% increase. Demonstrate skills in organization, coaching and developing others, communicating effectively and candidly, and leadership through positive influence while being personable.

Dynamic leadership abilities.

Customer service and relationship management.

STRENGTHS

Active Listening

Adaptability

Agile

Awareness

Ambitious Worker

Business Acumen

Communication/People Skills

Conflict Resolution

Driving

Judgment and Decision

Making

Motivation

Organization

Relationship Savvy

Results Oriented

Team Building

Time Management

Transportation

CONTACT

702-***-****

adwqx1@r.postjobfree.com

Las Vegas, Nevada

Increased customer base in areas not previously solicited; increasing sales and improving bottom line.

Transferred new vendors to ADI which increased sales for myself as well as other sales representatives.

My relationships allowed ADI the opportunity to participate in major RFP's

(nonexistent before.)

Solicit new customer and current customers presenting new products.

Promote Kartri's unique capabilities.

Increased revenue and established new customers throughout Nevada. PROFILE

AMERICAN DAWN INC. (ADI)

OPERATIONS MANAGER OF HOSPITALITY DIVISION

03/2018 to Current

ROUSH PERFORMANCE

SHAKEDOWN VEHICLE EVALUATOR

08/2019 to Current

Follow an established testing process to evaluate the quality of new vehicles. Includes:

Taking pictures and measurements.

Drive vehicle on specific routes that ensure a road mix and blend of driving conditions.

Determine and report near-misses and safety concerns.

Properly report all issues identified related to the vehicle's performance and functionality.

ANDY ZIMMERMAN

CFO, Pawn Stars

P: 702-***-****

RICK BOTTING

Owner, Total Fuel Systems

P: 702-***-****

DONNY HALL

Owner, Ace Service

P: 702-***-****

LOU WIENER

GM, Brady Linen

P: 702-***-****

Supervised route drivers and ensured timely/sufficient textiles were delivered.

Coordinated monthly inventory to determine attrition, resolved discrepancies with executive management at the resorts.

Responsible for soliciting and acquiring new business, procuring all textile products relating to business.

Developed a close relationship with the accounting, ensuring receivables were kept at a satisfactory balance.

PROFESSIONAL EXPERIENCE CONTINUED

REFERENCES

SUPERIOR LINEN

CLIENT SPECIALIST

08/2010 to 01/2015

MISSION OF NEVADA, INC.

MAJOR ACCOUNT MANAGER

02/1999 to 05/2010

Provided personal daily contact with department managers at 16 major hotel/casinos throughout Las Vegas.

Assisted customers with a direct link to any plant functions relating to linens and uniforms.

Instrumental in securing a contract extension for the Hard Rock upon my employment.

Solely responsible for coordinating selection and installation of all uniforms, hotel and F&B linens, meeting with all executive personnel for the opening of the Hooters hotel and casino.

Scheduled the deliveries and ensured exact inventory purchases of all textiles satisfied customer needs.

Daily contact with key management personnel, handling client requests and/or concerns, and completing in a timely manner.

Conducted monthly or quarterly inventories of hotel linens. SUPERIOR SURGICAL MFG

REGIONAL SALES REPRESENTATIVE

04/1993 to 02/1999

Assigned to the northern and southern territories of Nevada to increase sales and maintain current customer volume.

Became an expert in the use of fabrics, their content and weave, and the best application for each.

Assisted the resorts in development of custom designs and use for all departments.

Developed presentations for new programs and presented to all executive personnel.

Increased sales from 400k to 800k during my employment; maintained at 800k for the rest of my employment.

SUMMARY

40 years customer relations

10 years outside sales

Solely responsible for coordinating the purchasing and installation of all linens and textiles for the Mirage resort.

Met with lead department employees on a weekly basis to maintain the quality and accuracy of services were satisfactory. Handled special request and concerns and resolved them in timely manner.

Ensured daily services to my resorts were accurate, of acceptable quality, and did not interfere with the resorts operations.

WESTERN LINEN RENTAL

MAJOR ACCOUNT REPRESENTATIVE

08/1984 TO 03/1993

VENUS GROUP

REGIONAL SALES REPRESENTATIVE

02/2015 to 06/2017

Promoted Venus textiles to potential new customers and existing customer base.

Examined competitors’ products and short comings and use that knowledge to increase sales.

Developed close relationships and negotiated better pricing with manufacturers of items Venus did not offer increasing sales substantially. Generated sales in areas that would otherwise be overlooked.

Increased sales by 400% in two years.



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