Work Experience

*/****-*/**** **** Volunteer Coordinator (permanent/part-time position)

Catholic Charities

*** *. **** ******

Las Vegas, NV 89101

Assist the RSVP/TR Supervisor in various projects helping to maintain the program of volunteers to assist/help clients on a daily basis. Some of these projects may include creating Microsoft Word or Excel documents/charts to be used in processing data or for presentations. Create flyers, brochures, and other documents for the program. Talk with volunteers and/or clients over the phone solving various problems or issues. Also process time cards and other materials and input into the data base for processing for such things as creating payroll checks, etc.

Duties also include relieving the receptionist when she goes to lunch and assisting other supervisors in other areas of the complex, which include Foster Grandparent Program and Senior Companion Program. Using their individual programs, inputting data for processing for time cards and creation of checks for the volunteers are two examples of what is done to assist those programs. Attend monthly ‘in-service’ meetings to assist these supervisors with their needs.

11/2012-3/2013 Senior Companion Volunteer

Catholic Charities

531 N. 30th Street

Las Vegas, NV 89101

At various sites, assist clients with playing games, such as Bingo, or creating art projects, church, or other group/individual activities that will bring enjoyment and enlightenment to their daily lives. Read to them or help them with other projects that may bring them entertainment and self-satisfaction.

Help out at the main offices with four different programs, including office work activities to help each program. This also includes attending each monthly program ‘in-service’ meetings so that all volunteers are well-informed and up-to-date information is delivered and/or problems/issues are discussed/resolved with their supervisors.

1/2010-5/2010 Para Pro

Esmeralda County School District, Goldfield, NV

PO Box 560

Goldfield, NV 89013

At the elementary school I was assigned, my job was to stay with a second grade autistic student from the time he got on the bus at the beginning of his school day until the time he got off the bus at the end of his school day assisting him with his assignments, answering questions, and general helping him where necessary. I made myself available for his constant assistance with myself always near him, even during lunch, recesses, and outside classroom activities. I helped create lesson plans for him and implement them to him. This included all subjects such as math, reading, and writing.

2/2008-5/2009 Substitute Teacher

Lyon County School District, Carson City, NV

700 E. Fifth Street

Carson City, NV 89701

When a teacher is absent from work, I am called in to substitute for them. One school where I subbed is a one-room school with K-8 grades, located in a rural community within the school district. Here, I not only keep students working on their various projects or assignments, I also keep order and continuity within the classroom, depending on which grade they are in. I make myself available when a student needs assistance at a computer, at his/her desk, or came to my desk.

Other assignments include subbing at grammar schools and middle schools, subjects included middle school English, girls PE, math or history classes, and/or art or science classes.

4/2006-11/2006 Substitute Teacher

Russell County Schools

Phenix City, AL

When a teacher is absent from work, I am called in to substitute for them. The grades vary anywhere from grammar school through high school. Some of the classes I taught were 7th grade geography, 6-7-8th grade home economics, middle school boys PE, and various grades of grammar school at middle schools within the school district.

12/2005-2/2006 Greeter

Penzold (McDonalds)

Columbus, GA

At McDonalds, I keep the lobby clean by cleaning up prior to and behind customers, keep both restrooms clean, and ensured that the coffee and sweet tea containers are clean and full.

3/2003-3/2005 Various Temporary Positions

Volt Services (Oxnard / Simi Valley)

1701 Solar Drive, Oxnard, CA 93030

At Volt, I am assigned to various positions included stuffing envelopes, making phone calls for my assignment company, working at a call center where I receive phone calls and data entry of the phone messages for customers so that the receivers of the voice messages could read them, drove new cars from the shipping delivery dock to a designated area and/or moved certain vehicles from point A to point B. I also proof read, edited, and corrected text for publications and edited manuals and other publications.

4/1999-11/1999 Receptionist

Channel Islands Opto-Mechanical Engineering

1595 Walter St.

Ventura, CA 93003

Office duties include: data entry (14,000 ksph), FAX operations, ten-key, filing, answering multi-lined telephone, & related office duties such as preparing packages for shipping and other errands. Update and maintain computer operations of data library.

6/1976-9/1980 Sales Clerk-Cashier / Credit Department

J. C. Pennys

Ventura, CA

My job varies between departments but I mostly work in two departments. In the men’s Department, I stock shelves with merchandise from the stock room and assist customers. In the credit department, I assist customers with their accounts and gift wrapping.

11/1972-3/1985 Cashier

Thrifty Drugs

Ventura/Oxnard, CA

At various Thrifty Drugs facilities I assist customers, stock shelves, operate cash registers for purchases made by customers, as well as make ice cream cones and clean front areas of the store. I also assisted in other departments, when needed. My drawer did not vary by more than two cents, if ever, in the registers’ drawer tally, when I checked out each day.

9/1970-3/1993 Keypunch Operator / Data Entry Operations Operator-Supervisor /

Electronic Accounting Machine Operator-Supervisor /

Computer Operations Operator-Supervisor

Department of Defense / Civil Service

Pt. Mugu, CA 93042

At this military instillation I operate various keypunch machines, electronic accounting machines, and/or computers with duties requiring data being processed into/out of the computer room, such as keying in alpha/numeric information into IBM keypunch and/or verify equipment, or operate computers inputting and/or processing data supplied so to be able to accomplish such tasks as to keep satellites a certain distance above the earth, track missiles, monitor space shuttles prior to, during, and following their landings.

As a computer operations operator-supervisor, I perform tasks in accordance with the operations schedule and/or daily run log; log, label, file, and maintain various forms of backup media; record the arrival of backup media and batch file transmission processing (in-bound and out-bound) in accordance with operations schedules; verify daily, nightly and end of month job executions, report anomalies as directed; monitor and complete recommended actions for host system database maintenance; test new releases, jobs, etc., to be applied to the production environment; transmit and receive transmissions of data with outside vendors as required by schedule; modify existing jobs as requested; serve as a 24-hour a day, 7 day a week on-call contact for any operations related production issues, including but not limited to host production; resolve computer equipment problems or contact a systems analyst to have major problems resolved.

Document any problems that occur during daily operations and the course of action taken to resolve the problems; communicate with system vendors to resolve first tier equipment and software problems; maintain operator schedules as directed; perform daily equipment preventative maintenance routines in accordance with established guidelines.

Ability to work independently and unsupervised; ability to communicate effectively, both verbally and in writing; ability to work a variable schedule, including days, nights, and weekends, as well as shift work; ability to work under pressure.

Good problem determination and diagnostic skills; related appropriately to other people beyond giving and receiving instructions: can get along with co-workers or peers without exhibiting behavioral extremes, perform work activities requiring negotiating, instruction, and communicating with others, and respond appropriately to constructive feedback from a supervisor.

Simultaneous supervision of up to fourteen people on a multitude of large-scale mainframe computers and related equipment, while running batch and/or real-time operations. Create, update, and maintain computer operations manual.

Work in a deadline-oriented environment; work well in team setting; maintain effective working relationship with colleagues. Exceptional organizational, communicative, and customer service skills.

Conduct new employee orientations. Performed daily, weekly, and monthly audits, generate hourly, daily, weekly, monthly, and yearly reports. Create and maintain employee personnel records. Perform various other administrative support functions.

Excellent confidentiality, verbal and written communications, attention to detail and detail oriented, customer service, and customer support. Maintained a secret clearance while employment with DOD being in a GS-5 through a GS-9 supervisory positions (working simultaneously with two large-scale computer systems and their related technological equipment). One of the awards that I have received had to do with a technical manual that I created and wrote for the computer room. Excellent problem-solving ability.

11/1969-9/1970 Nurse’s Aide

Various Senior Living Facilities

Temple City, CA

Ventura, CA

At these facilities, I changed bed linen, prepared and/or gave patients showers/baths, monitored patient activities, fed invalid patients, took patients for walks via walking with them or via wheelchair, took and/or noted on charts patient charts their vitals and/or other information for doctor to view, and pulled and/or filed charts.

10/1965-11/1969 Cardpunch Operator

Department Motor Vehicles / Franchise Tax Board

State of California

Sacramento, CA 94269

At the State of California, I enter alpha/numeric data into IBM punched cards to be sent to the computer room for processing. The data entered, for the Department of Motor Vehicles in California, consists of information pertaining to vehicles owned by consumers. At Franchise Tax Board, the data I enter is taken from forms that are submitted to Franchise Tax Board for processing when consumers file their yearly tax returns.

AWARDS RECEIVED

Letters of Accommodations from various Commanders of Pt. Mugu Naval Base, California, during my employment at DOD for distinguished work completed with the highest quality of accuracy and efficiency in unrelated classified military projects, and in completion of those projects well before due dates.

Letters of Accommodations and various awards received with volunteer work at various homeless shelters, agencies, and schools throughout Ventura County in California from 1978 through 2006, which include local radio recognition.

Letter of Accommodation and plaque received for exceptional volunteer work at a Lyon County library in Nevada from 2008 through 2009.

EDUCATION

Ventura College. AA-Liberal Arts & Sciences. May 2000. Credits: 292; GPA: 3.28

California State University-Northridge. BA-English. December 2003. Credits: 33; GPA: 3.67

Ashford University. MA-Teaching and Learning with Technology. February 2010. Credits: 30; GPA: 4.0

Grand Canyon University. MA Elementary Education. 2012. Credits: 36; GPA: 4.0

MISC. INFORMATION

During the 1993-2005 time frame, I volunteered at various homeless agencies, created, edited, produced, and distributed a homeless newsletter, which was free and for the homeless population.

Authored and published children’s book: Pip The Six-legged Dog and His Fish Story.

Proficiency in Microsoft Office including Word, Excel, and PowerPoint; knowledgeable in Quicken and QuickBooks.

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