SUMMARY OF QUALIFICATIONS

• With a Master's Degree in Business Administration

• With a Bachelor's Degree in Psychology

• Certified Recruitment and Selection Process (CRSP)

• Certified Human Resource Management Executive (CHRME)

• Certified Leadership Performance Mentor

• Certified Corporate Business and Soft Skills Trainer

• Extensive experience as School Administrator

• Advance Computer Skills

• Excellent Leadership and Project Management Skills

• Excellent Interpersonal, Analytical, Critical Thinking and Customer Service Skills

EMPLOYMENT HISTORY

Manager - Human Resources, Recruitment, and Training June 2006 to December 15, 2022

Philippine Airport Ground Support Solutions Inc. (PAGSS)

formerly Globeground PAGS Terminals

• Facilitate for all end-to-end processes of hiring from selection to onboarding

• Administers benefits administration, payroll, and employee discipline

• Participating in HR initiatives and projects on employee wellness and quality assurance programs

• Provides training and coaching to the hiring manager on interviewing etiquette and behavioral interviewing techniques.

• Conducts TNA, training design, concept, facilitation, evaluation of training programs and project documentation

• Responsible for leading and managing the organization's recruitment and training teams. Develop and implement strategies to ensure the organization's ability to attract and retain top talent and provide strategic direction to ensure the successful recruitment and training of new hires.

• Led the organization's recruitment initiatives, which include developing and implementing recruiting strategies, managing the hiring process, change management, and operational leadership from a general perspective.

Training Head/Administrator October 2009 to Dec 15, 2022

Sky Aviation Learning Center Inc. (SALCI)

***Company under the same owner as PAGSS

• In charge of overall school administration and management of the learning center, including facilities management, supervising and managing staff and trainers, monitoring the activities of the training team, organizing and coordinating training sessions, developing training materials, and leading the training team.

• Facilitate simple accounting functions, bookkeeping, and bank reconciliation.

Managing Director February 2002 to May 2021

ALNS Training Consultancy and ALNS Travel Ventures Inc.

• Directed all phases of the company's financial and operational performance and growth, including the development and execution of strategic plans, budget development, and performance monitoring.

• Facilitated relationships and partnerships with internal and external stakeholders to optimize company growth and success.

• Spearheaded all aspects of human resources, including recruitment, employee development and retention, compensation, benefits, and labor relations.

HR Supervisor January 1995 to February 1997

Honda Cars Pasig

• Supervised all Human Resources activities, including recruitment, onboarding and termination, payroll, benefits administration, employee relations, training and development, and compliance with applicable labor laws and regulations.

• Developed and implemented Human Resources policies and procedures in accordance with state and federal regulations, as well as applicable collective bargaining agreements.

• Coordinated employee events and activities such as health fairs, employee recognition programs, and other activities.

• Managed employee performance reviews, investigations, and disciplinary actions in accordance with company policies and procedures.

Training Supervisor June 2002 to October 2004

Phil International Air Terminals Company Inc. (PIATCO)

• Developed and conducted training programs related to airport operations. Assessed training needs and created course materials that met the specific needs of each company.

• Provided individual and group training to employees on topics such as customer service, health and safety, and technical processes. Monitored the progress of trainees and provided feedback to management.

EDUCATION

Masters in Business Administration June 2002 to March 2004

University of Perpetual Help Las Piñas Delta System

Las Piñas City, Philippines

Bachelors in Psychology June 1989 to March 1993

Colegio de San Juan de Letran - Manila

Manila City, Philippines

AWARDS

ASIA PACIFIC EXCELLENCE AWARD February 2018

NATIONAL ACHIEVER

Most Outstanding Human Resource Manager and Organizational Management Advocate of the Year

Philippines

ASIAN ACHIEVER AWARD May 2018

ZEAL OF EXCELLENCE AWARD

WOMAN OF EXCELLENCE IN CAREER COACH ADVOCATE

Philippines

OUTSTANDING LEARNING AND DEVELOPMENT MANAGER - PSTD November 2018

Philippines

CERTIFICATIONS AND LICENSES

CERTIFIED RECRUITMENT AND SELECTION PROCESS (CRSP)

Cambridge Academy of Professionals – UK

World Academy for Research and Development and

International HR Institute

17 February 2022

CERTIFIED HUMAN RESOURCE MANAGEMENT EXECUTIVE (CHRME)

American Certification Institute

28 July 2022

Validity until July 28, 2027

TESDA – TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

AM/TM CERTIFICATE – CERTIFICATE AS TRAINER AND ASSESSOR

NATIONAL CERTIFICATE – FRONT OFFICE SERVICES

July 2018 to July 2023

TESDA TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY IS RECOGNIZED SKILLS TRAINING LOCAL AND ABROAD

CERTIFIED FAMILY AND RELATIONSHIP ADVISOR

May 2021

THIS IS A CERTIFICATION PROGRAM THAT HIGHLIGHTS TRAINING IN FAMILY COUNSELING AND RELATIONSHIP GUIDANCE

GROUND AVIATION COURSES

CERTIFIED LEADERSHIP PERFORMANCE MENTOR

April 2021 to Present

THIS CERTIFICATION FOCUSES ON PERFORMANCE MANAGEMENT SYSTEM; PROVIDING TRAINING FOR PEOPLE IN THE ORGANIZATION FACILITATING FOR PERFORMANCE APPRAISAL OR EVALUATION

CERTIFIED LIFE SKILLS AND SELF DISCOVERY COACH

April 2021 to Present

THIS CERTIFICATION PROGRAM AIMS TO PROVIDE FORMAL TRAINING FOR COACHES WHO INTEND TO PROVIDE SELF-DISCOVERY GUIDANCE, COACHING, AND TRAINING

CERTIFIED HIGH IMPACT INSPIRATIONAL SPEAKER

April 2021 to Present

THIS CERTIFICATION PROGRAM IS ACCORDED FOR ALL TRAINERS AND COACHES TO REFRESH THEIR PRESENTATION SKILLS AND EVENTUALLY BE CERTIFIED AS A COACH

CERTIFIED CORPORATE BUSINESS SKILLS TRAINER

April 2021 to Present

THIS CERTIFICATION PROGRAM HIGHLIGHTS THE TRAINING PERSPECTIVE OF BECOMING AN HOLISTIC CORPORATE TRAINER AND WITH THE PERSPECTIVE OF BUSINESS OR MARKETING ASPECT AS A TRAINER

Dear Sir / Madam

Greetings!

I am Aileen N. Sapina, holder of open work permit, as an aspirant for any position in your well-respected company. I come to you with 29 years of Human Resources experience in various facets and very much willing to share my knowledge on Human Resources, Talent Acquisition/Recruitment, Training, Marketing, and Customer Service functions. My expertise in employee relations and passion for creating a positive workplace culture would be a great addition to your team.

I am writing to express my interest in the HR Generalist position in your organization. As a skilled HR professional with a track record of success, I am confident that I have the expertise and knowledge to excel in this role and contribute to the growth and success of your organization.

In my previous role as an HR, I have gained experience in providing coaching, guidance, and advice on various HR management issues, including compliance with legislation and company values. I have also acted as a change agent to support critical business initiatives and supported department heads in all elements of effective change management. Moreover, I have led investigations on employee and labor relations issues, and driven recruitment and selection processes to attract high-caliber talent, which has resulted in building organizational effectiveness.

I am passionate about continuous improvement and contributing to the development of HR strategies that align with the goals of the company. I have supported the rollout of various HR programs and initiatives, and empowered leaders to accelerate the growth and development of their teams.

In addition, I have extensive experience in conducting exit interviews and managing the orientation process for new employees, maintaining an accurate employee database and 201 files, preparing data for Payroll, managing and monitoring the performance management programs, and designing development plans geared to enhance productivity and employee engagement.

I am excited about the prospect of bringing my experience and expertise to your company. I am confident that I can be a valuable asset and very much willing to welcome the opportunity to discuss my qualifications in greater detail.

Thank you in advance for your time.

Regards,

Aileen N. Sapina

https://www.linkedin.com/in/aileen-sapina-89731515

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