Philip J. Hall

Grand Rapids, Michigan • adwqms@r.postjobfree.com • 616-***-****

Team-oriented Facilities Management leader with 10+ years of operations and maintenance experience. Builds, coaches, and empowers accountable, high performing employees.

Experience

GRAND BAY ELECTRIC/EAST END PLUMBING, (Ayres Trades Group) Grand Rapids, Michigan 2022-Current

Contracting and Contractor Services Company servicing the lower peninsula of Michigan

Vice President of Operations

The Ayres Group employees over 250 staff members. Provide leadership, plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.

Continually improve and promote the defined culture, develop market strategies, monitor and adapt to markets, increase revenue, monitor and improve margins, oversee all facilities on the company’s trade craft production.

Develop and implement policies and procedures that will more efficiently and effectively monitor and control job and labor costs.

SISTERS OF THE ORDER OF SAINT DOMINIC, Grand Rapids, Michigan 2017-2022

Religious congregation of sisters of the Dominican Third Order with a main campus of 1.3M square feet on 43 acres, multiple single-family homes, and additional mission-related properties outside of Michigan (which were sold in 2020).

Director of Grounds and Facilities Maintenance

Provide leadership to 8-11 grounds and facilities staff. Hire, supervise, train, schedule, track timekeeping, and conduct performance reviews. Plan, manage and budget annual multi-million-dollar operation. Develop and drive strategic short and long-term plans and campus projects, involving construction/renovation, procurement.

Improved department culture, work order completion, and preventive maintenance response times by building employee trust, increasing personal accountability, and empowering teams.

Successfully came in under budget by 19-31% (average 24.5%) in FY2016-2020.

oResolved complex HVAC issues through root cause analysis, resulting in significant cost savings.

oIncreased reliability of the complicated campus-wide boiler with a comprehensive system repair, which lowered maintenance costs.

VISTA SPRINGS LIVING, Grand Rapids, Michigan 2014-2017

Regional, licensed, 2,800 bed home for the aged

Residential Services Director (Facilities Director)

Directed facilities management/maintenance, housekeeping/custodial, and laundry services through budgeting, team supervision of 7-11 staff, scheduling, training, payroll, and procurement of supplies and equipment. Trained employees on safety and compliance. Developed and managed $1.4M+ annual budget.

Improved the underperforming Wyoming Unit (200 beds and 100 employees) at risk of non-compliance. Achieved compliance in first inspection.

Promoted to direct the largest campus, Northview/Plainfield Unit (350 beds and 110 employees).

Achieved 20% under budget every month through preventive maintenance and operational cost control.

THE GROUND GUYS OF WEST MICHIGAN, Grandville, Michigan 2011-2014

National franchise of full-site landscape management, growing to $1M+ in annual sales

General Manager

Managed day-to-day and long-term planning of operations, including strategy, budgeting, job costing, estimating, procurement, job scheduling, and employee scheduling. Provided HR oversight, employee supervision, and payroll management. Operated, maintained, and repaired heavy equipment.

Grew the startup from $0 to $1M+ in 15 months.

Key clients included commercial malls, banks, and big box stores.

Recommend to the owner to sell the business due to high customer acquisition costs and low margins.

PQ MARINE HOLDINGS, INC., Holland, Michigan 1989-2011

Holding company for PowerQuest, Aero-Tek Marine, and Coastal Performance Marine

Owner, CEO, & Director of Operations

Founded Coastal Performance Marine in 1989; purchased Aero-Tek in 1993 and PowerQuest in 2006; and formed PQ Marine Holdings in 2006. Led daily operations and short- and long-term planning involving design, layout, building, equipment/grounds maintenance, systems engineering, personnel management, HR oversight, production scheduling, shipping, manufacturing, and assembly. Managed $5.5M-$6.5M budget.

Led company to earn EPA’s Design for the Environment Award, PowerBoat Magazine’s Boat of the Year Award and multiple Powerboat of the Year Awards. Nominated by marine industry for Product Design Improvement of the Year Award and Product Technology Advancement of the Year Award.

Contracted as Plant Manager by Skater, Inc. overseeing 40-50 staff at 70K square foot facility (1989-1993).

Education

Concordia College and University

Bachelor of Arts – Construction Management

Master of Arts – Facilities Management

Masters, Electrician (heavy control systems), lapsed

Associates, Journeyman Electrician (heavy control systems), lapsed

Certifications: Advanced Control Systems, Allen Bradley PLC, Advanced Electric Control Systems, Siemens,

Omron Electric Advanced PLC Systems Programming

Heavy Equipment Operator & Commercial Heavy Mower Equipment Operator, Licensed Hilo Driver

Areas of Expertise

Facility Management:

Campus operations management, maintenance, and repair (buildings, grounds, and facilities); shipping and receiving; energy management; utilities; custodial services; building repairs and new construction; system design/build/installation including: electrical PLC control systems/theory, mechanical, HVAC tech/maintenance/ planning, air compressor maintenance, plumbing (limited fabricating and repair), carpentry (heavy final trim), tile laying, hydraulics (limited fabrication and repair), loaders, dump trucks, and blueprint reading.

Skills:

Interpersonal communication, adaptability to change, team collaboration, critical thinking, organization, and project management.

Software:

Maintenance & Inventory Systems: TELS, NexGen Microsoft Office (Word, Excel, PowerPoint) AutoCAD Experience

Equipment and tools:

Lamination, sheet metal layout/fabrication, mig, arc, welding

Reference available upon request.

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