SHAIK SHAKEELA

*-**************** ********** ****** ************ village guntur

district Andhrapradesh

998-***-**** adwqiz@r.postjobfree.com

OBJECTIVE

An highly skilled individuals seeking to be apart of a great company, where can gain experience and along the way contribute to company goals

EDUCATION

Course / Degree School / University Grade / Score Year 10th Gemini's smart kids school 8.7 2017-2018

Intermediate Lalitha junior college 7.5 2018-2020

Aviation and hospitality customer service Frankfinn 2020-2021 Degree Vasavi degree college Pursing 2020-pursing

SKILLS

Adaptability to change

Interpersonal & communication skills

Team work

Transaction process

Computer typing and computer skills

Billing

Invoicing

HOBBIES AND INTERESTS

Reading autobiography books

Doing yoga

Playing games

ACCOMPLISHMENT

Handled 25 clients' calls-ins a day and services an average of 20-27 walk-in emergencies during weekends WORK EXPERIENCE

Tata Consultancy Services Ginger hotels(Guest service associate) 1) Help to facilitate a friendly, compassionate healthy and safe environment. 2) complete beginning and end check list.

Anaya Beacon Fern Groups of hotels Jamnagar(Guest service associate) 1) greated residents in a friendly and courteous manner. 2) submitted work orders as needed.

3) Facilitated equipment checkout.

Carina Resort sasan Gir Rester Groups of hotels(Front office executive) 1)improved guest service rating through quality care 2)developed departmental objectives, work schedules, budgets nd policie 3)resolved service releted problems in a timely manner Present working as a front office executive in Royalinn Rester Groups of hotels Junagadh