Christine Suitor

*****

***-***- ****

adwqe8@r.postjobfree.com

A detail-oriented administrator, logistics manager with over 10 years of experience providing optimal consumer satisfaction through maintaining a positive demeanor in any situation by working collaboratively, both as a team player, and independently to bring success to a business.

WORK EXPERIENCE

Dtimetraining LLC

2017-Current

Executive Manager

Business manager and professional fitness coach

Manage and oversee all aspects of businesses including recordkeeping, taxes, customer relations, meetings, agendas, scheduling, training, phone calls .

Wrote grants that were awarded during COVID 19 as well as organized for loan applications that were also awarded for the business.

Managed Accounts payable and also accounts receivable

Helped to set up the business legally, as far as State filings, creating business plan, advertising, created client, vendor, and contracted employee contracts, contribute to the entrepreneurial approach to the business

Problem solving, and communicating whenever customer service issues arose, quality assurance

Developed nutrition plans and also worked as a personal trainer conducting group training as well as personal training.

Evaluated and current process and made suggestions for improved business relations with vendor, and customers.

Office Manager 2019-2021

Diamantoni and Associates

Managed optical sales and invoices from vendors to assist the accounting department. Increased sales and production by 18 percent.

Managed quality control to ensure patient satisfaction, from intake, coordinating and billing insurance

Managed and optimized all aspects of the medical/optical office procedures to ensure OSHA, HIPPA, and internal HR policies from patient intake and scheduling to filing insurance claims, billing and booking keeping

Admissions Coordinator

Promises Behavioral, The Ranch of Pennsylvania 2018- 2019

Oversee all admissions caseloads from time of initial inquiry to time of arrival.

Conduct telephone assessments, including crisis counseling, liaison, and referral services

Collect information from hospitals, family, various behavioral health agencies and psychiatric agencies to assess criteria for admissions is appropriate

Discuss payment options such as insurance, private pay, hardship applications. Conduct bank drops and conduct financial business with families.

Record keeping for financial department

Work with Sales department to conduct onsite Tours for providers and potential families.

Assist therapists with caseload outcomes, recovery plans, aftercare, and insurance denials

Handling quality assurance for clients admitting, as well as throughout their stay

Program Coordinator

The RASE Project, Lancaster PA 2016- 2018

Interview Lancaster County prisoners who have been stipulated to court-ordered drug and alcohol treatment

●Provide liaison services for clients seeking inpatient Drug and Alcohol treatment to their respective Lancaster County probation officers, public defenders, treatment providers, and family members.

●Effectively communicate through email, phone, fax, and face to face contact.

●Record keeping in agency data base to include keeping case notes, case consults, and discharge summaries.

●Promoting agency through Public Relations to include, attending events, setting up information tables, and visiting various drug and alcohol providers and community organizations.

●Conduct small groups including SMART Recovery, Recovery 101, Family Education Program.

●Provide case management, and referral services

●Provide Life Coaching, Education, and Advocacy

Executive Administrator

GAUDENZIA, Vantage, Lancaster PA 2013-2016

●Complete Monthly, Weekly, and Daily Reports to track using Microsoft Office programs for the Central Regional Office, Administrator, and Executive Director.

●Payroll and Recruiting

●Manage all front office administrative tasks including, phones, screening visitors, scheduling appointments, and managing the house managers

●Keep minutes of Staff meetings and manage weekly payroll of all staff

●Conduct Intakes on potential new clients entering the program

●Chart Audits and Archiving conducted monthly and semi- annually

Optician- Office Support Sales

STRASBURG FAMILY EYECARE Lancaster, PA 2010-2013

●Answer Phones, scheduling patients with the Doctor

●Purchasing Inventory based on the latest trends in eyewear

●Measuring and fitting eyewear based on the doctor’s recommendations

●Authorizations and Billing Insurance including Quick books

●Working with Quick books to manage patient account balances

●Trouble shooting and problem resolution to ensure customer satisfaction

Banquet Supervisor

LANCASTER MARRIOTT AT PENN SQUARE Lancaster, PA 2007-2010

●Supervise and Assign workload to Banquet Staff, Bartenders, and Housemen

●Oversee set ups, room flips, clean up, and execution of all conventions, weddings, meetings, conferences

●Complete monthly, weekly, and daily reports using Excel

●Oversee Liquor Inventory and Orders

●Conduct Trainings to Servers and Housemen

●Created the 22-page procedure manual specific for Lancaster Marriott specifically for banquet department and convention center

●Liaison between Client and Event Sales staff for billing

●Problem solving and troubleshooting to ensure guest satisfaction

●Program Registers and manage cash drops in large sums

EDUCATION/LICENSES/SKILLS

ASSOCIATE OF ARTS IN PARALEGAL STUDIES HARRISBURG AREA COMMUNITY COLLEGE 2016

HUMAN SERVICES CREDITS PENNSYLVANIA COLLEGE OF TECHNOLOGY 2001

LICENSED PUBLIC NOTARY 1296640 EXPIRES: JULY 25, 2024

CPR EXPIRES: 2023

ACE FITNESS- CERTIFIED PERSONAL TRAINER 2024

SKILLS: QUICKBOOKS

SALESFORCE

MICROSOFT OFFICE AND GOOGLE SUITE

POSESS WORKING RELATIONS WITH VARIOUS LOCAL AGENCIES AND RESOURCES

MANANGEMENT AND SUPERVISORY ABILITY

ABILITY TO WORK EFFECTIVELY UNSUPERVISED UNDER LOW SUPERVISION

EFFECTIVE COACHING SKILLS

ETHICAL

KNOWLEDGEABLE OF LEGAL SYSTEMS, POLICIES, AND PROCEDURES

TEAM PLAYER WITH LEADERSHIP QUALITIES

REFERENCES AVAILABLE UPON REQUEST

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