Medical Assistant Customer Service
Resume:
CHERYL
MENDOZA
adwqdi@r.postjobfree.com
San Leandro, United States 94577
CONTACT
Dependable worker with great work
ethic. Highly organized and self-
motivated, with excellent
communication and interpersonal
skills. Demonstrated ability to
prioritize tasks and meet deadlines.
CAREER OBJECTIVE
Medical Assistant
UCSF Benioff Children's Hospital Oakland, Oakland, CA Medical Assistant
George Bauer MD, San Leandro, CA
EXPERIENCE
October 2003 - Present
Supported physicians in examinations, procedures, and diagnostic tests.
•
Documented medical data in patient charts, facilitating accurate records.
•
• Stocked supplies and instruments for examination rooms. Worked interdependently with other professionals to provide quality health care to patients.
•
• Performed patient intake and assisted in patient care procedures.
• Scheduled appointments and maintained patient records. Contacted medical facilities or departments to schedule patients for tests or admission.
•
Recorded patients' medical history, vital statistics, and information such as test resulted in medical records.
•
Authorized drug refills and provided prescription information to
• pharmacies.
• Greeted and logged in patients arriving at office and clinic. Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms.
•
• Performed routine laboratory tests and sample analyses.
• Prepared and administered medications as directed by physician. Scanned and documented new patient information in electronic health records for registration purposes.
•
Greeted patients immediately upon arrival, providing excellent
• customer service.
Evaluated daily schedules, accommodating patient flow and minimizing missed appointments.
•
Screened incoming phone calls, taking messages or forwarding to appropriate staff.
•
September 1998 - October 2003
Supported physicians in examinations, procedures, and diagnostic
• tests.
• Obtained patient medical histories for inclusion in records.
• Performed patient intake and assisted in patient care procedures.
• Scheduled appointments and maintained patient records. Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
•
• Showed patients to examination rooms and prepared for physician. Medical Assistant
Western Career College, San Leandro, United States High School Diploma
San Leandro High School, San Leandro, CA
EDUCATION
January 1998
January 1996
SKILLS
• Understanding Customer Needs
• Intermediate Spanish
• Experience working with a diverse undeserved community
• Working with over 50 patients daily
CERTIFICATIONS
• Certified Medical Assistant
Contact this candidate