Lutricia Jones

adwqcz@r.postjobfree.com 404-***-****

Summary

Licensed Claim Adjuster Focused on organization dedication, responsibility and good work ethic combined with a desire to utilize skills obtained through previous internship and employment experiences. Skills

Property claims

Problem - Solving Abilities

Inbound & Outbound Calling

Report writing

Strong interpersonal and communication skills

Experience

Rules of Evidence

Fast Learner

Claims Adjuster State Farm - Dunwoody GA. 04/2019 - 09/2020 Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures. Recommended settlement offers and negotiated payment arrangements. Conducted interviews, gathered detailed information and completed field investigations. Obtained necessary information to complete proper evaluation of injury claims. Reviewed data to verify validity of claims and determine case management actions. Drafted statement of loss to summarize damages, payments and underlying policy coverage. Analyzed first reports of loss and underlying file material to determine if the claim was suspect. Customer Service Representative Allstate Insurance Company - Decatur GA. 06/2017 - 04/2019 Researched and reviewed information to determine validity of insurance claims and contacted companies and customers about decisions.

Promoted agency products to customers in person, by telephone and in writing. Provided quality customer service to all assigned, insured and claimants throughout claims process to deliver timely service to customers.

Verified details with policyholders and requested additional information. Mail Clerk Masis Staffing Solutions - Morrow, GA 06/2015 - 11/2015 Sort mail by Hand organizing All Mail By Size and Special handling Care Instructions Education and Training Georgia Perimeter College Decatur GA. Associate of Applied Science: General Studies

Certifications Licensed All Lines Adjuster License - 2021