La Tonya Durrah

**** ****** **

La Verne CA *****

626-***-****

adwqcn@r.postjobfree.com

Education:

High School:

● 12th grade Graduate from Reynolds Christian Academy in Pasadena, CA Class of 1987

Colleges:

● Watterson Business College in Pasadena, CA received a completion certificate in Business Administration and Communications in 1987.

● Mt. San Antonio College in Walnut CA completed Computer I & II in 1988.

● Rosemead Beauty College 1987-1989.

Work Experience:

September 1987 - May 1998

Bank of America, Glendale, CA - Sr. Customer Service Rep ll

● Customer Service Rep I was then promoted to Senior Customer Service Rep II and Call Center trainer and monitor

● Answer calls regarding bank inquiries, complaints, and sales

● Trained new hires

February 1996 - May 1998

Media One/ Time Warner Cable, Hollywood, CA - Special Services Retention Supervisor

● Call Center Supervisor

● Resolved city complaints

● Trained ROP Students

June 1998 - December 2008

Star Children Academy, Pasadena, CA - Assistant Principal, School Secretary, Billing Clerk

● Order Supplies

January 2009 - March 2020

Monrovia Braids & Hair Extension, Monrovia, CA - Beauty Salon Owner

● Owner/ Hairstylist

● Collected booth rent from other hairstylists

January 2009 - March 2020