NADINE RUFO

Casa Grande, AZ ***** 808-***-**** adwqc7@r.postjobfree.com

Driver Trainer experienced supporting daily operation of transportation department. Dedicated to promoting excellent driver performance to achieve safety goals. Maintained current knowledge of program rules, regulations, requirements and routine records. Well-qualified transportation and training professional adept at leading classes, writing materials and working with drivers on the road to maximize the effectiveness of courses. Excellent verbal and written communication skills paired with an organized and hardworking nature. Motivated Type Instructor with integrated technology expertise provides classroom atmosphere conducive to continuous learning and student retention. Demonstrated experience and success teaching adult learners. Promotes student success through timely communication, growth-based feedback and strategy implementation that meet student needs. Patient Driver Trainer skilled in supporting students in skills development. Instructs drivers in regulations, operations and paperwork requirements. Knowledgeable about manual and assisted route planning, load security and customer relations. Dedicated to delivering skilled and confident drivers. Self-motivated, dependable Job Title experienced in providing encouragement and direction to trainees related to transportation and safety activities. Establish and maintain cooperative and effective working relationships with driving team to facilitate efficient driving practices. Handle situations with tact and diplomacy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Documented and resolved Issue which led to Results. Collaborated with team of Number in the development of Project name. Achieved Result by completing Task with accuracy and efficiency. Achieved Result through effectively helping with Task. Supervised team of Number staff members.

Defensive Driving Active Learning

PROFESSIONAL SUMMARY

ACCOMPLISHMENTS

SKILLS

Team Goals

DOT Requirements

Driver Safety Programs

Mileage and Service Logs

Monthly Inventory

Driver Support

Organize Tools

GPS Applications

Observing Performance

Roadside Assistance

DOT Rules

Defensive Strategies

Student Assessment

Complex Problem-Solving

Maintain Equipment

Area of Study Vocational Training

Certification Training

Reading Comprehension

Critical Thinking

Materials Storage

Driver Coordination

Road Construction

Inspecting Trucks

Classroom Instruction

Professional Relationships

Planning Routes

Learning Environments

Passenger Security

Drivers Daily Log (DLL)

Tire Pressure Check

Federal Laws

Detailed Instruction

Regulatory Compliance

Assess Student Progress

Practical Evaluation

Fleet Monitoring

Safe Vehicle Operations

Maintenance Requirements

Operational Procedures

Backing Procedures

Workplace Safety

Tactical Planning

Equipment Inspection

Minor Repairs

Coordinate Co-Ops

Managing Safety

Progress Reports

Learning Strategies

Updating Records

Bus Driver Training Instructor, 01/2006 - 04/2023

Keolis Transit – Las Vegas, NV

Cashier, 06/1996 - 01/2002

Food 4 Less Supermarket – Las Vegas, NV

Built relationships with customers to encourage repeat business. Learned duties for various positions and provided backup at key times. Addressed customer needs and made product recommendations to increase sales. Operated cash register to record transactions accurately and efficiently. WORK HISTORY

Answered questions about store policies and addressed customer concerns. Monitored self-checkout systems and provided help in resolving complex problems. Set up new sales displays each week with fresh merchandise. Helped customers navigate applications and in-store technology to deliver best-in-class experiences. Lifted up to Number pounds at once and used forklift to move heavier loads. Restocked and organized merchandise in front lanes. Responded promptly to requests for assistance, spills and customer inquiries. Processed refunds and exchanges in accordance with company policy. Worked with floor team and managers to meet wide range of customer needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Helped customers complete purchases, locate items, and join reward programs. Worked flexible schedule and extra shifts to meet business needs. Checked personal identifications during alcohol and tobacco sales. Maintained current knowledge of store promotions and highlighted sales to customers. Used POS system to enter orders, process payments and issue receipts. Demonstrated product features, answered questions and redirected objections to highlight positive aspects. Conducted inventory counts by adding each item in stock and documenting in computer system. Welcomed customers and helped determine their needs. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Assisted customers with returns, refunds and resolving transaction issues. Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies. Upsold additional products and services to customers, increasing revenue. Kept cash wrap stocked, products faced and shelving free of misplaced items or trash. Performed cash, card and check transactions to complete customer purchases. Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Tallied cash drawer at beginning and end of each work shift. Identified and resolved discrepancies and errors in customer accounts. Worked closely with shift manager to solve problems and handle customer concerns. Greeted customers entering store and responded promptly to customer needs. Stocked, tagged and displayed merchandise as required. Handled cash with high accuracy and took care to check bills for fraud. Cashier, 01/1989 - 04/1993

Food 4 Less Supermarket – Waipahu, HI

Built relationships with customers to encourage repeat business. Learned duties for various positions and provided backup at key times. Addressed customer needs and made product recommendations to increase sales. Operated cash register to record transactions accurately and efficiently. Answered questions about store policies and addressed customer concerns. Monitored self-checkout systems and provided help in resolving complex problems. Set up new sales displays each week with fresh merchandise. Helped customers navigate applications and in-store technology to deliver best-in-class experiences. Lifted up to Number pounds at once and used forklift to move heavier loads. Restocked and organized merchandise in front lanes. Responded promptly to requests for assistance, spills and customer inquiries. Processed refunds and exchanges in accordance with company policy. Worked with floor team and managers to meet wide range of customer needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Helped customers complete purchases, locate items, and join reward programs. Worked flexible schedule and extra shifts to meet business needs. Checked personal identifications during alcohol and tobacco sales. Maintained current knowledge of store promotions and highlighted sales to customers. Used POS system to enter orders, process payments and issue receipts. Demonstrated product features, answered questions and redirected objections to highlight positive aspects. Conducted inventory counts by adding each item in stock and documenting in computer system. Welcomed customers and helped determine their needs. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Assisted customers with returns, refunds and resolving transaction issues. Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies. Upsold additional products and services to customers, increasing revenue. Kept cash wrap stocked, products faced and shelving free of misplaced items or trash. Performed cash, card and check transactions to complete customer purchases. Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Tallied cash drawer at beginning and end of each work shift. Identified and resolved discrepancies and errors in customer accounts. Worked closely with shift manager to solve problems and handle customer concerns. Stocked, tagged and displayed merchandise as required. Greeted customers entering store and responded promptly to customer needs. Handled cash with high accuracy and took care to check bills for fraud. EDUCATION

Graduated: 06/1985

Redford High School - Salt Lake Hawaii

Area of expertise License - Timeframe

Certified Job Title, Company Name - Timeframe

Licensed Job Title - Timeframe

Area of certification, Company Name - Timeframe

Area of certification Training - Timeframe

CERTIFICATIONS

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