Stephanie Winchell

*** * *** ******* ****

Madison,TN 37115

615-***-****

adwqbo@r.postjobfree.com

Professional Summary

Accomplished and energetic Administrative Assistant/Office Manager.Motivated leader with strong organizational and prioritization abilities.Strong customer relation building skills,excellent communication and time management skills. Performing tasks with accuracy and efficiency. Deadline oriented,adapting to change with ease. Multitasker,comfortable in a high pressure environment. Always looking for ways to save or generate revenue fornthe company.

Skills:

Project Management

Customer and Personal Service

Highly Organized

Time Management

Critical Thinking

Active Learning

Operations Analysis

Sales and Marketing

Management of Financial Resources

Management of Material Resources

Quality Control Analysis

Negotiation

Personnel and Human Resources

Prompt and Efficient

Experience:

Office Manager/Project Coordinator

May 2016-March 2022

Top Gun Goodlettsville, TN

●Scheduling of Projects'

●Prepared proposals, reports, memos, letters, financial statements and other documents, using word processing software, excel for spreadsheets,and other software for presentations.

●Planned and executed meetings with potential clients to discuss project.

●Planned and executed meetings with crews to discuss work week.

●Answered phone calls, negotiated prices and any unforeseen issues.

●Handled customer complaints, found resolutions to issues.

●Job tracking and cost analysis

●Read and analyzed incoming memos, submissions, and reports to determine their significance and distribution.

●Performed job costing, such as ordering supplies, maintaining records. management database systems, and performing basic bookkeeping work.

●Reviewed operational records and reports to project sales and determine profitability.

●Made travel arrangements as required.

●Prepared responses to correspondences pertaining to change orders, deadlines and routine inquiries.

●Prepared agendas and maintained calenders for executives and project managers

●Coordinated and directed office services, such as records, departmental finances, budget preparation, and personnel issues.

●Met with individuals, special interest groups and others on behalf of company.

●Sent out projects for bid to contractors

●Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.

●Hired And fired work crews and subcontractor

Manager

Dec 2011-May 2016

Cohees Repairs and Alterations Nashville,TN

●Resolved customer complaints regarding sales and service.

●Determined price schedules and discount rates

●Reviewed operational records and reports to project sales and determine profitability.

●Monitored customer preferences to determine focus of sales and marketing efforts.

●Prepared budgets and approved budget expenditures.

●All bookkeeping including monthly and yearly account reconciliation,billing,payroll and payments to suppliers.

Property Manager

Mar 2007-Dec 2014

Ashton Property Management,LLC Nashville, Tennessee

●Met with prospective tenants to show properties,explain terms of occupancy,and to provide information about local businesses in the area.

● Collected monthly rental fees

●Processed payments of checks, credit cards,and cash.Deposited payments.

●Prepared payments of insurance premiums, mortgage,taxes,and incurred operating expenses.

●Inspected grounds,facilities, and equipment routinely to determine the necessity of repairs or maintenance.

●Acted as liaison between tenants and owners.

●Investigated complaints, disturbances and violations. Found resolution to problems following written rules and regulations.

●Planned,scheduled,and coordinated general maintenance, repairs,and remodeling of construction projects for commercial or residential properties.

●Maintained records of sales, rental or usage activity, special permits issued, maintenance and operating costs, and property availability.

●Negotiated the sale,lease,or development of property and completed or reviewed appropriate documents and forms.

●Directed and coordinated the activities of staff and contract personnel.Evaluated their performance as agreed on terms of employment

●Maintained contact with insurance carriers,fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

●Marketed vacant space to prospective tenants through leasing agents,advertising,or other methods.

●Solicited and analyzed bids from contractors for repairs, renovations, and maintenance.

●Reviewed rents to ensure that they were in line with rental markets.

●Prepared and administered contracts for provision of property services such as cleaning, maintenance,and security services.

●Purchased building and maintenance supplies, equipment, or furniture.

●Met with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.

Executive Administrative Assistant Sep 2007 May 2011

Gayle Technologies

Nashville, TN

●Managed and maintained executives' schedules.

●Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

●Answered phone calls and directed calls to appropriate parties or took messages.

●Processed payroll information.

●Planned and executed meetings with prospective buyers

●Planned and executed weekly meetings with employees to discuss weekly projects

●Conducted research, compiled data, and prepared reports for consideration and presentation by executives, committees and boards of directors.

●Compiled, transcribed, and distributed minutes of meetings.

●Greeted visitors and determined whether they should be given access to specific individuals.

●Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.

●Performed general office duties, such as ordering supplies, maintained records management database systems, and performed basic bookkeeping tasks

●Filed and retrieved corporate documents,records,and reports.

●Setup and overseen administrative policies and procedures for office and organizations.

●Made travel arrangements for executives.

●Opened,sorted,and distributed incoming correspondence, including faxes,mail and general emails received

●Prepared responses to correspondences containing routine inquiries.

●Prepared agendas and made arrangements,such..as coordinating catering for luncheons,for committee,board, and other meetings.

●Coordinated and directed office services, such as records, departmental finances,budget preparation, personnel issues, and housekeeping,to aid executives.

●Provided clerical support to other departments.

●Supervised and trained other clerical staff and arranged for employee training by scheduling training or organizing training material.

●Interpreted administrative and operating policies and procedures for employees.

●Met with individuals,special interest groups and others on behalf of executives,committees and boards of directors.

●Reviewed operating practices and procedures to determine whether improvements should be made in areas such as workflow, reporting procedures,or expenditures.

●Complete start up of a secondary company.

●Executed monthly meetings with investors.

●Purchased all equipment for new company

●Hired,preformed reviews, promoted and fired personnel as needed

Education

AAS Business Management

Jan 1998

Cayuga Community College Auburn, NY

●GPA 3.5

●Minor in business

●Dean's List Honoree, 2 semesters.

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