NAKISHA

WACKENS

*** ******** **. *** *, Hampton VA 23669

215-***-****

adwqar@r.postjobfree.com

Nakisha Wackens

Twitter/Blog/Portfolio

I am a Certified Health Information Professional with credentials in Medical Office and Accounts, Proven ability to provide clinical and administrative support to physicians and nurses. Knowledge of medical terminology, patient registration, ICD/CPTcodes and file management. Administrative skills include transcription, electronic health records and patient registration. Clinical skills include EKG's, vital signs, urinalysis and phlebotomy.

Skills

Excellent Communication

Time Management

Proficient in Epic

Proficient in Microsoft Office

Highly Motivated

Proficient in Phlebotomy

Experience

2022-Current

INSURANCE VERIFICATION/SENTARA HEALTHCARE,

HAMPTON VA

Performs insurance verification for all scheduled patient services and obtains required precertification in a multi-disciplinary environment. Scheduling patient appointments and performing standard care procedures like checking vitals. Responsible for obtaining signatures and forms, and updating status in EMR.

2021-2022

MEDICAL ASSISTANT /SENTARA HEALTHCARE, HAMPTON VA

Assisting Physicians and Clinical Staff in providing care to patients. Responsible for recording and updating medical histories and contact information in patient files. Scheduling patient appointments and performing standard care procedures like drawing blood, checking vitals or collecting lab samples. Cleaned and stock rooms with the necessary supplies. obtaining signatures and forms, and updating status in EMR.

2020 – 2021

MEDICAL ASSISTANT /PENINSULA DERMATOLOGY, NEWPORT NEWS VA

Assisting physicians with exams and surgical procedures. Responsible for cleaning and sterilizing instruments and disposing of contaminated supplies. Maintained a clean and orderly environment, kept facility stocked with necessary supplies, equipment and instruments. Escorted patients to exam rooms, collecting patient’s medical histories and vital signs. I transcribed physician’s verbal notes into the electronic health record system during examinations to allow physicians to focus on patient and review notes afterwards.

2018 – 2020

CLINICAL SERVICE ASSICOATE/ UNIVERSITY OF PENNSLYVANIA HOSPITAL DEPARTMENT OF SURGERY, Philadelphia PA

CSA supports the practice by performing clinical and administrative duties as a Medical Assistant and as a patient services associate. Responsible for scheduling patient appointments by determining chief complaints. Responsible for points of service which included collecting copays and records accurately, obtaining signatures and forms, also obtaining insurance cards and updating status in EMR. Assisting physicians with procedures, collecting patient’s medical history and vital signs. I also served as a liaison between patients and physicians, provided patients and families with emotional support.

2016-2018

Medical Assistant / PENNSLYVANIA HOSPITAL CARDIOLOGY, PHILADELPHIA PA

Assisting physicians with exams and escorted patients to exam rooms, collecting patient’s medical histories and vital signs. Responsible for performing EKG and downloading heart monitor reading for the physician. Responsible for taking blood samples from patients and properly labeling specimens with patient information and lab test orders for physician. Cleaned and stocks rooms with the necessary supplies. Completed the necessary patient forms and referrals, explained procedures to patients to ease patient anxieties. Communicated with multiple facilities to continue continuity of care.

Education

AUGUST 2013

Degree Title / Temple University HIP Program Philadelphia, PA, USA

Medical Office and Accounts/Electronic Health Records Training

2013

Digital Patient Records Certification

International Computer Driver's License

Nationally Registered-Certification Administrative Health Assistant ( NR-CAHA) Nationally Registered-Certification Coding Specialist (NR-CMA)

2012

Medical Assistant / Thompson Institute Philadelphia, PA, USA

Nationally Registered-Certified Medical Assistant (NR-CMA)

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