Yvette Reddreck

** ******* ** ***********, ** ***25

716-***-**** /454-1239 – adwqal@r.postjobfree.com)

WORK HISTORY:

Community Mental Health Technician – ECMC (4/19-present/FT-40hr)

Comprehensive Psychiatric Emergency Program and in-patient Behavioral Health

Provided safety and security in accordance with policies and regulations of local, state, and federal guidelines.

Conflict Resolution, Monitor patients to maintain a safe environment and insure no harm to self or others

Respond appropriately to life threatening emergencies.

Maintain a sanitary clean unit environment using disinfection supplies to wipe down tables, chairs, and beds.

Transfer and transport patients utilizing appropriate equipment.

Obtain and document vital signs.

Assist patients with nutritional needs, lett any food allergies or dietary medical restrictions.

Assist patients with personal hygiene, getting supplies for showers, oral and/or incontinent care. Organize and escort for transport.

Administrative Control Clerk (FT-40hr) ECMCC - 11/2015 - 4/2019

● Data Entry and Processing: Recorded information,

● Analyzed requisitions for diagnostic testing, Obtaining prior authorizations Analyzing, Processing Insurance Claims

● Maintained Schedule: appointments, activities, procedures, and transfers

● Processed laboratory work (order entry, results inquiry, etc.)

● Internal & External communications thru Meditech, intercom, radio, and multi-line telephone systems

Coordinated details involved in admissions, discharge, or death. Arranged for transport and ambulance emergency services.

Maintain inventory of medical supplies, transcribed requisitions to SPD.

Maintained data analysis for accurate invoices of Insurance claims and collections.

Patient Access Services Representative (FT-40hr)

08/14/2017- 01/12/2018 (Emergency Dept.)

Processed data into the Emergency Medical Record System

Verification of legal documents. Provided information for insurance claims – following all legal guidelines.

Handled Insurance Claims, Obtained prior authorizations

EPACES, ALLSCRIPTS, HEALTHNET and ONESOURCE database.

Scanned legal documents to the OnBase database system.

Senior Data Processing Clerk & Clinical Assistant (FT-40hr)

Mid-Erie Counseling and Treatment Services-(PROS Program) 2/15 - 11/15

● Information Data Process into Anasazi (IT system) conducted Insurance verification, Insurance claims, Input Billing Report Codes, received authorizations.

●Documented & Verified Accounts Payable. Received spend down & copay payments. Maintained purchase orders and requisitions.

●Copied, faxed, and printed, medical cards, identification documents and all office forms.

●Handled Insurance claims and Prior Authorizations

●Formed and created office correspondence and spreadsheet documents.

●Managed and calculated monthly Audits of client participation, group sessions and entered into computer database programs.

●Maintained supplies according to department needs. Sent, received, and sorted mail.

●Scheduled with excel all appointments and new client interviews.

Customer Service Agent/Operations Liaison

Prime flight Aviation- 7/2014-1/10/15 - ft (40 hrs.)

● Customer Service;verified Identification, received payments.

●Scheduled flights, Handled negotiations when overbooked or due to cancellations. Received cash and/or credit payments.

●Handled negotiations w/delayed & cancelled flights

●Managed arriving and departure procedures,

●Night Operations paperwork and computer entries for fuel logs and next day arrivals and departures. Operated radio and intercom. multi line communication control contact center

EDUCATION

Eastern Gateway Community College (22 cr)

Business Admi istration/ Management -AAB: Online 5/2018-1/2021

BRYANT & STRATTON ; 465 Main Buffalo NY 14202

Electrical Engineering, September 1986-January 1988 4.0 GPA 36 cr hours

Accounting, March 1989 - July 1989 12 cr hours

BISHOP MCMAHON HIGH SCHOOL: 888 Delaware Buffalo, NY 14202

High School & Mathematics Regents Diploma September 1980 - June 84

~ Diocesan Educational Campus Alumni (co/80) ~

CERTIFICATIONS

American Heart Association BLS (Recert~2024)

NYS Certified Nursing Assistant - January 92 BOCES 3200 Elmwood Kenmore NY 14217 ~In CNA program learned proper patient care assisting with activities of daily living, medical terminology, taking vitals, CPR, sterilization, proper aseptic procedures when caring for infections or diseases to prevent cross contamination. Recording medical information with coding and proper reporting procedure, HIPAA Policy. Graduated and received NYS Certification

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