JENNIFER SPRAYBERRY

* ******* **** **** ** ***** 903-***-**** adwq44@r.postjobfree.com

OBJECTIVE

Results-oriented Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom-line profits. Highly driven Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training, and developing team members to drive profitability in highly competitive environment.

EXPERIENCE

Naaman’s BBQ Texarkana, AR

General Manager 01/2014- current

Built and maintained loyal, long-term customer relationships through effective account management.

Designed sales and service strategies to improve revenue and retention.

Managed inventory levels and conducted corrective action planning to minimize long term costs.

Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.

Enhanced operational performance by developing effective business strategies, systems, and procedures.

Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.

Tracked monthly sales to generate reports for business development planning.

Trained employees on company procedures and worksite safety.

Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.

Formed and sustained strategic relationships with clients.

Identified client businesses and operational needs and introduced services to provide solutions.

Conducted staff evaluations and determined promotions and realignments or reductions in workforce.

Identified and solved complex strategy problems to drive organizational goals.

Managed scheduling for 15 employees to optimize productivity.

Whataburger Texarkana, AR

Manager 01/2008- 12/2014

Trained employees on additional job positions to maintain coverage of roles.

Assigned tasks to associates to fit skill levels and maximize team performance.

Recruited and hired qualified candidates to fill open positions.

Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.

Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom line profitability.

Oversaw storewide merchandising benchmarks to maintain operational excellence.

Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.

Administered annual operating and capital budget to facilitate

profitability.

Examined merchandise to correctly price and display products.

Completed daily sales reports and analyzed metrics to identify trends.

Interviewed. hired and trained new employees.

Assisted with training and onboarding of sales associates in store operations.

Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.

EDUCATION

Queen City High School High School Diploma May 1999 3.5 GPA

SKILLS

Policy program development

Cross functional team management

Performance improvement

Team training and development

Client relations

Sales expertise

Financial administration

Packaging and sanitation

Profit and loss accountability

Recruiting and hiring

Employee scheduling

Skilled negotiator

Budgeting and cost control strategies

Purchasing and planning

Communication skills

Safety protocols

Sales expertise

Highly motivated

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