Service Representative Medical Assistant

SONIA LOPEZ 708-***-****

Berwyn, IL ***** ***********@*****.***

OBJECTIVE

Dedicated professional ready to utilize education, training and skill in Criminal Justice –

Forensic Psychology. Excellent problem solver that is fully capable of handling a multitude of

assignments with a strong focus in enhancing law, and order, and analyzing issues.

EDUCATION

Purdue University Global 2020-Present

● Master of Science in Criminal Justice

● Purdue Global Public Safety Club

Purdue University Global 2020

● Bachelor of Science in Criminal Justice-

Forensic Psychology

● Alpha Beta Kappa Honor Society

Everest College 2011

● Medical Assistant Diploma

COURSE RELEVANT TO BS AND MS IN CRIMINAL JUSTICE

● Criminal Investigations

● Criminology 1

● Abnormal Psychology

● Psychology for Law Enforcement

WORK EXPERIENCE

Advocate Medical Group Chicago, IL 02/2020 - Present

PATIENT SERVICE REPRESENTATIVE

Clinical Duties

● Assist 100-150 patients on a daily basis with appointment settings, referrals, and

prescription needs through Epic software

● Coordinate accounts receivable, copayments and billing on a daily basis through IDX

● Run time of service reports to capture outstanding balances and collect balances at time

of service

● Maintain cash log for the practice with a daily Excel report

● Verify patient insurance coverage through Experian

● Switchboard operator for clinic answering to numerous of incoming and outgoing calls

Advocate Health Care Clinic Lyons, IL 09/2012 – Present

MEDICAL ASSISTANT

Clinical Duties

● Obtain medical records, vital signs and record past medical histories

● Manage and order clinic supplies to assure efficient operations

● Prepare patients for examination. Coordinate care with health care providers and family

● Obtain and process clinical specimens for laboratory testing

● Schedule appointments. Maintain medical records. Verify insurance eligibility

● Provide patients with safe, competent care

● Mentor trainer for new Medical Assistants

COMPUTER SKILLS

PowerPoint, Epic, IDX, Clinicare,Excel,Access and Outlook, Windows Office, Word

Reference Upon Request

Contact this candidate