Data Entry Coordinator

Ryan Marie Feraco

Hartford, CT• 413-***-**** adwpz7@r.postjobfree.com

Objective:

To obtain a position that will enable me to utilize my education and professional experience, my ability to work well with others and my desire to be a valued and responsible employee.

Experience:

8/2022-Present Triple A Diner Restaurant

Waitress

11/2020-11/2022 United Parcel Services -BDL Windsor Locks, CT

Seasonal Package Handler

●Fast paced warehouse position lifting, lowering, sliding and sorting packages up to 70 lbs to ensure on time and accurate delivery for both air and ground sides of UPS.

11/2019-12/2019 (Temp) Hartford Healthcare (Through Accountemps) Newington, CT

Financial Counselor, Self-Pay Team Finance Office

●Worked self-pay credit work que

●Reviewed patient hospital and physician billing accounts to verify patient credits were accurate

●Transferred patient credits to hospital and physician billing accounts that had open self-pay balances

●Issued refunds to patients with self-pay credits and no open balances on any accounts

●Researched Probate website for fiduciary information on self-pay accounts of patients that have been deceased

10/2018-9/2019 Numotion (Through Accountemps) Rocky Hill, CT

Order Entry Coordinator

●Interfaced with vendor representatives and/or vendor configurators to achieve 100% accurate duplication of Complex Rehab order specifications per ATP specifications.

●Proofed work and performed initial quality control review of vendor quotes to submission for Revenue Validation; e.g., verified all product items are properly counted and included, part numbers match, manufacturer Retail and Dealer Discounts match, etc.

●Coordinated with Assistive Technology Professional and Customer Care Coordinators to ensure timely follow-up to ensure clients’ needs are met.

●Worked independently to meet individual goals along with weekly department productivity goals

●Data Entry

●Accurately reviewed ancillary orders to determine what needs to be entered into Venu for order processing.

●Obtained quotes for DME

●Entered part numbers and accurate pricing into Venu for order processing.

●Efficiently communicated with various medical vendors via Outlook.

02/2018-10/2018 Allied Personnel Services, Inc. Forest Hills, NY

Administrative Assistant & Receptionist

●Meet and greet candidates and clients

●Answer four-line phone system

●Assign resumes and calls in jobs orders to counselors evenly

●Data Entry of candidate applications into database

●Assists with Payroll - verify & proof temporary employee’s timesheets and inputs data into Paychex Flex

●Enter and processes temporary employees direct deposit requests

●Assists with A/R & A/P -Create/process invoices for temporary placements in QuickBooks

●Mail and/or email invoices weekly to clients

●Mail paychecks and paystubs weekly to temps

●Compose / type correspondence and memos

●Prepare Introduction Letters and Fee Agreements

●Heavy phone & email contact with candidates & clients on a daily basis

●Screen and assess applicants for hire & reports new hires to the state

●Search the Internet to seek new candidates utilizing Career Builder & Indeed

●Create/process new job & purchase orders

●Help counselors fill temporary and permanent jobs

●Update & maintain job postings on company website

●Research travel directions for temps and sends assignment/interview details

●Maintain inventory of office supplies

●Maintain various weekly spreadsheets in Excel

●Assist President & Operations Manager in anything requested

11/2018-02/2018 Frank, Frank, Goldstein & Nager, PC New York, NY

Medical Collector/Patient Liaison

●Completed outgoing collection calls to patients with hospital accounts 6 months or more past due

●Obtained and verified patient’s billing and or credit card information for payments

●Negotiated settlements on patients outstanding hospital accounts to pay in full

●Set up monthly payment plans on patients outstanding hospital accounts

●Set up monthly draft payments for patients

●Composed and mailed out patient’s statement letters and hospital bills

●RAM medical software efficient

12/2016-02/2017 Banner Healthcare University Medical Center Tucson, AZ

Patient Registration Specialist –ER & Level 1 Trauma Center

●Accurately obtained all patient demographic and insurance information to insure proper billing

●Verified patient insurance information

●Determined patient responsibility for ER visits

●Financial counselling

●Collected patient's copays, coinsurances and deductibles

●Assisted self-pay patients and patients with no insurance coverage with accurate completion of Medicaid applications

05/2011-10/2016 Northwest Medical Center – Outpatient Therapy Tucson, AZ

Pre-Admissions Representative

●Rotated between different satellite clinics under Outpatient Therapy including the Institute of Balance and Vestibular & The Institute for Sports Medicine

●Obtained & verified PT/OT/ST insurance benefits & tracked Medicare allowed amounts for KX modifiers

●Obtained insurance authorizations for therapy services

●Completed accurate monthly self-pay P-Line adjustments for billing write-off

●Heavy outgoing phone calls to insurance companies and physicians’ offices to resolve insurance and authorization conflicts

●Collected patient co-pays/co-insurances & deductibles

●Completed daily deposit and balancing of cash draw

●Completed accurate scheduling of PT/OT/ST and wheelchair clinic patients

●Customer service/answers heavy call volumes

●Assisted manager with daily STATS & charge reconciliation

●Completed accurate patient registrations and admissions

●Responsible for opening and/or closing multiple offices under therapy department

01/2008-05/2011 Coventry Healthcare – First Script DMEplus Tucson, AZ

Integrated Service Specialist – Catastrophic Care Team

●Coordinated services for catastrophic injured workers including paraplegics, quadriplegics, TBI's, traumatic spinal cord injuries, crushing injuries, amputations & burn victims

●Coordinated Home Healthcare services including PT/OT & ST

●Coordinated transportation & translation services

●Placed all monthly supply orders for ventilation/incontinence/ostomy/wound care/feeding supplies & DME

●Obtained quotes & completed bids for vehicle & home modifications

●Negotiated pricing per Federal Fee schedules & issued written/verbal authorizations for ancillary services/DME & supplies

●Customer Service-resolved outstanding issues to achieve customer & patient satisfaction

●Resolved outstanding billing inquires & worked the billing backlog queue

●Maintained complete & accurate electronic documentation of all customer & patient interactions

●Worked Federal Accounts including Army Core of Engineers & Federal Air Marshals & USPS

●Closed the office

Education:

2009 Apollo College Tucson, AZ

●Medical Billing and Coding

Skills:

Microsoft Office: Word, Excel, Outlook Paychex Flex

QuickBooks Venu

Career Builder & Indeed for recruiting Prove-It & IBM Assess Testing Software

Data Entry & 10-key Strong attention to detail & conflict resolution

EPIC, RAM, Meditech, Redoc, HMS & Chartlinks Medical Software Systems

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