GEORGE BOUWLAND

adwpx2@r.postjobfree.com

Cell:786-***-****

OBJECTIVE

To obtain a full time position in the technological industry, with the opportunity for continued growth where my computer skills will make a positive contribution toward the achievement of company goals and objectives.

SUMMARY OF QUALIFICATIONS

Strong verbal and written communication skills; skilled in negotiation and conflict resolution; peer respect; critical thinking skills, self-motivated, and with the ability to learn new concepts.

Ability to address/resolve stressful situations/crises while maintaining strong professional relationship.

Experienced professional with a multi-faceted background in information technology.

Skilled with Cable wiring, punch down termination, CAT5 and CAT6

Skilled with helpdesk support and desktop troubleshooting.

Configuration of Routers: (Cisco 2511,2500, 2600, 2950, 3560)

Configuration of Switches (2900, 3560,)

Routing Protocols; (RIP, IGRP, EIGRP, OSPF, BGP), Routed Protocol TCP/IP

Implementation of DHCP, DNS, TFTP, FTP,ACTIVE DIRECTORY

Knowledge of Vmware, Esxi, VSphere and VCenter

CERTIFICATIONS

CCNA

MCITP

MCTP, Windows 7

MCDBA, SQL2005

PROFESSIONAL EXPERIENCE

COCONUT GROVE BANK Dec 2015 - Present

Windows 7 Migrator/Desktop Tech Miami, FL

•Migration of Windows 7 for all Coconut Grove Bank sites in South Florida.

•Migration includes deploying all basic Windows applications needed for users; Install all banking application such as “Synergy”, Jack Henry “Browser” and “Xperience” and other apps.

•Clone Hard disk drives for power end users and get them ready to work as soon as possible.

•Backup and migrate user profiles..

•Wiped out all confidential information from hard disk drives that are no longer going to be used by the bank using 1 to 1 Standalone Hard Drive Duplicator and Eraser.

•Provide on-site and remote support to end-users in troubleshooting and resolving issues as they arise.

•Contacted vendors of third party software to troubleshoot issues with installation and configuration of their software.

•Provide users with access to Network Multiple Printers along with verifying network stability.

•Provide users access to network drives along with mapping network drives for users in order to access software and data.

•Follow up with the Client.

•Knowledge of tools and platforms in order to examine virtual machine performance and issues, infrastructure/processes, and increase efficiencies.

BAPTIST HEALTH HOSPITAL Aug 2013 – Nov 2015

Windows 7 Migrator/Desktop Support Miami, FL

•Migration of Windows 7 for all Baptist Hospital sites in South Florida.

•Migration includes about 15,000 Users that are running Windows XP.

•Prepare systems for deployment and deploying Windows 7 to end users laptops/desktops

as per client defined process using standard image and additional core applications installed via SCCM.

•Interview Clients to identify special considerations and other settings during Post Migration.

•Backup and migrate user profiles via automation tools and the performance of software installation, configuration, and updates.

•Provide on-site and remote support to end-users in troubleshooting and resolving issues as they arise.

•Contacted vendors of third party software to troubleshoot issues with installation and configuration of their software.

•Monitoring and troubleshooting deployment issues remotely and informing the team about resolutions to issues.

•Co-ordinate between teams for scheduling deployment.

•Provide users with access to Network Multiple Printers along with verifying network stability.

•Provide users access to network drives along with mapping network drives for users in order to access software and data.

•Follow up with the Client.

TECHNOGREEN SOLUTIONS Jan 2011 – July 2013

Network Engineer/Support Technician Miami, FL

•Installed and configured Cisco routers and switches in homes and small businesses.

•Installed and configured windows server 2008 on servers and configured DHCP, DNS, TCP/IP.

•Add users and computers in Active Directory, Configure DNS for Active Directory, Create and Apply group policy object, Maintain Active Directory Accounts, Managing domain controller security policies, performing backups of the directory database.

•Provide desktop support for Windows XP and Windows 7 desktops and laptops, also with printer hardware and print servers.

•Great Customer Service, Ability to communicate with a variety of customers, and able to learn new concepts.

ALCON MIAMI CORPORATION July 2003 – Dec 2010

Consultant/Support Technician Miami, FL

•Installation, configuration and maintenance of Wireless products

•Consult clients with their Wireless projects in south America

•Generate sales for wireless products; bridges, access points, repeaters and client equipment.

•Configure access links equipment point-to-point on bridge equipment master/slave for different projects

•Configured point-to-multipoint back-bone bridge equipment.

MIAMI DADE COMMUNITY COLLEGE July 2001 – June 2003

Computer Support Technician Miami, FL

•Performed computer upgrades and new installations.

•Installed new software and provided training for use.

•Assist Professor in computer classes when needed.

•Tutoring students in the Computer lab.

YACHT, ABN AMRO BANK N.V. Aug 1997 – June 2001

Network Technician The Netherlands

•Performed network installation and configuration on Cisco Switches;

(2500, 2950, 3560,) major focus was on Port security and VLANs.

•Configuration on monitoring Cisco routers (2500, 2600, 3560) models.

•Routing Protocols (RIP, IGRP, EIGRP, OSPF); Routed protocol TCP/IP, IPX/SPX.

•Implementation of DHCP, DNS, FTP, TFTP.

•Document and evaluate network configuration and infrastructure and determine where corrections or enhancements can be implemented.

•Provide system and network services and comprehensive testing of new systems to ensure their functionality and usability.

EDUCATION

Florida International University

Bachelor in Computer Science (M.I.S)

Overall GPA: 3.50

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