Customer Service Executive Chef

Gail Mihalik

*** ***** ******* **** ******, Georgia 31326

203-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

I am a very practiced Chef successful at managing and guiding numerous kitchen personnel in meal production. Well versed in overseeing construction and delivery of each plate. Also artistically-adept individual designs and decorates dessert plates in a pleasing style. Graduated from CCI for pastry and baking.

SKILLS

• Signature dish creation • Food preparation

• Performance assessments • Recipes and menu planning

• Food preparation and safety • Food plating and presentation

• Forecasting and planning • Employee training and development

• Budgeting • Staff management

• Team standards • Customer service

• Fine-dining expertise • Menu planning

• Problem-solving

WORK HISTORY

KITCHEN MANAGER 2/2022 to present

1 Club House Road, Rincon, Ga. “19th Hole Bistro”

Head Chef, Menu creation, ordering and inventory

CAFE MANAGER FOR SAGE DINING AT WILSON COLLEGE 8/2019 - 3/2020 (Covid lay-off)

Chambersburg Pa

Manager of the Starbucks in College Library

Inventory control, ordering, finances of cafe

Managed the work study students, scheduling, training and supervising

EXECUTIVE CHEF 10/2011 to 04/2019

CulinArt Group - Norwalk, CT

• Ensured excellent food quality and maximized customer satisfaction while preparing meals according to clients requests.

• Estimated food consumption and requisitioned food, selected and developed recipes,

standardized production recipes for consistent quality and established presentation

technique.

• Inventoried food, ingredient and supply stock to prepare and plan vendor orders.

• Maintained well-organized mise en place to keep work efficient and consistent.

• Generated employee schedules, work assignments and determined appropriate

compensation rates.

• Developed and cooked exciting, memorable dishes that kept our business clients so

intrigued they stayed in for their meetings.

• Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.

Lena’s Cafe and Confections 5/2002 to 8/2010

Whalley Ave, New Haven, Ct.

Owner/ Operator

Created a successful operation, Took over a defunct business and turned it around within a year. Serving breakfast and lunch with a weekend brunch.

Sold the business and it to this day is still running.

Prior to all the BOH operations I worked for 20 years as FOH Management, I took the accolades while putting out the fires when needed. I enjoy working with the public, always interesting meeting and gaining their respect as a business owner.

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