PROFESSIONAL SUMMARY:

Ability to stay friendly and calm, even when a patient is irate and demanding unreasonable requests. Exceptional ability at providing top notch patient care service and anticipating patient needs based on knowledge and experience in the industry. Excellent problem-solving and critical thinking skills.

My goal is always to grow and expand my fullest potential through every work opportunity. My aim will always be to assist those around me in any capacity for which they may need me. My career objective is similar to my life’s perspective and life’s goals; to be a positive change agent and a resource for those that seek to have good and positive information.

PROFESSIONAL QUALITIES & STRENGTH:

Medical Terminology/Medical Billing

Knowledge of Medication/Medical Supplies

Patient Engagement/Management

Customer Engagement/Management

Critical Thinking/Problem Solving

Expert Administrative Support/Management

Effective Communicator/Detail Oriented

Strong conceptual and analytical skills

PROFESSIONAL EXPERIENCE:

Delta Community Supports Warminster, PA 5/2020-to Present

Direct Support Professional

Provides direct care to those with intellectual and developmental disabilities.

Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks.

Fosters positive relationships between caretakers and individuals served.

Ensures client safety and maintaining a safe environment.

Reminds and assists clients with self-administration of medications (with proper training).

Encourages self-help activities.

Reports changes in client’s condition or family situation to administrators and supervisors.

Documents services provided.

Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.

Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up.

Accompanies clients to scheduled appointments and transports clients or running errands for clients.

Assists with toileting, including bedpans, urinals, and commode chairs as necessary.

Acelero Learning Center Philadelphia, PA 6/2019-to 5/2020

Teacher’s Assistant

Creates developmentally appropriate programs for students

Develops weekly lesson plans, activities and class set-ups

Assesses children’s needs and development

Works closely with families to encourage mutual cooperation

Provides guidance to instructional staff to help resolve issues with students when necessary

Ensures the safety of all children in our program

Closely follow licensing regulations related to childcare

Fishers of Knowledge Development Center Philadelphia, PA 6/2018-to 06/2019

Day Care Lead Teacher

Creates developmentally appropriate programs for students

Develops weekly lesson plans, activities and class set-ups

Assesses children’s needs and development

Works closely with families to encourage mutual cooperation

Provides guidance to instructional staff to help resolve issues with students when necessary

Ensures the safety of all children in our program

Closely follow licensing regulations related to child care

Early Childhood Development Center Philadelphia, PA 2/2014-6/2018

Day Care Teacher's Assistant

Observe and monitor children's play activities.

Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.

Instruct children in health and personal habits such as eating, resting, and toilet habit

Read to children, and teach them simple painting, drawing, handicrafts, and songs

Organize and participate in recreational activities, such as games

Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.

Anderson Enterprises Philadelphia, PA 6/2013-Present

Scheduling Assistant

Answering Telephones/Scheduling

Greets visitors in person in a prompt, courteous, and helpful manner.

Schedules and maintains appointments through computerized scheduling program.

Answers telephone, screens calls, take messages, and provides information availability to Title Companies and Mortgage Brokers

Sorts and delivers mail, medical records, and other correspondence

EDUCATION:

Job Core of Philadelphia, PA 7/2014 – 10/2015

Major – Medical Assistant

Job Core of Philadelphia, PA 7/2013 – 6/2014

High School Diploma

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