Mathematics Teacher Customer Service

LISA V. THOMAS

Havre de Grace, MD *****

443-***-**** - adwpm6@r.postjobfree.com

Professional Summary

Passionate professional committed to creating an engaging and supportive learning environment for a diversity of students with unique mathematical abilities and needs through the utilization of pedagogical practices that are research-based and effective for the 21st-century learner.

Skills

Instructional Techniques

Portfolio Assessment

Classroom Management Techniques

Different Learning Styles

Grading Homework and Tests

Insurance Policy Sales

Policyholder Communication

Client Needs Analysis

Good listening skills

Python Language

Microsoft Office

Python Language

Latex Language

Work History

01/2007

Insurance Agent

Olympic Health Management Services, Inc – Bellingham, WA

Maintained high standards of customer service by building relationships with clients.

Responded to customer calls swiftly to resolve issues and answer questions.

Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Approached potential clients by using direct marketing mailings and phone contacts.

Built relationships with clients using active listening and issue resolution to provide excellent service.

Sold life and health insurance products to individuals within assigned territory using consultative selling techniques.

Met with customers to provide information about available products and policies.

07/2008 to 12/2010

Mathematic/Reading Teacher

Catapult Learning – Baltimore, Maryland

Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.

Prepared reports and maintained records such as attendance, performance, and special needs.

Obtained guides and course materials such as handouts and visual materials.

Established priorities to optimize achievement of meeting time restraints such as report submissions and time limitations.

Planned methods of course content instruction working independently or collaboratively.

Maintained proficiency in a Windows-based PC environment.

Provided remediation services for students struggling with mathematics and reading.

11/2007 to 06/2008

Mathematics Teacher

Harford County Public Schools – Havre De Grace, MD

Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Incorporated multiple types of teaching strategies into classroom.

Graded and evaluated student assignments, papers, and course work.

Evaluated and revised lesson plans and course content to achieve student-centered learning.

Adapted teaching and learning environment to meet the needs of the 21-century learner through integration of a variety of multi-media tools.

Supervised learning groups of students in classroom stations.

Held conferences with parents to address questions, discuss academic progress and encourage learning goals.

Participated in a co-teaching classroom environment.

Supported the growth of learners by providing authentic learning experiences through collaboration and real-word problem-solving situations.

Facilitated a variety of meaningful tasks to enhance student engagement, and promote skills such as listening, negotiation, communication, interpersonal, social, voice, cooperation, and decision-making

Presented information, using a variety of instructional techniques and formats such as role-playing, web 2.0 tools, team exercises, group discussions, videos, and lectures.

Provided instructional assistance to those with diverse backgrounds and learning styles.

Completed daily reports, and attendance logs.

Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.

Fostered team collaboration between students through group projects.

Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.

Scheduled appointments with parents to discuss student progress and classroom behavior.

Prepared and implemented lesson plans covering required course topics.

Attended and facilitated IEP meetings for students and families.

Provided meaningful math instruction to improve math skills of children.

01/1992 to 01/2006

Mathematics Teacher

Ministry of Education – Nassau, Bahamas

Prepared and implemented lesson plans covering required course topics for over a hundred students were week.

Scheduled appointments with parents to discuss student progress and classroom behavior.

Provided meaningful math instruction to improve the math skills of children.

Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chances.

Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.

Administered assessments and standardized tests to evaluate student progress.

Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.

Proctored exams for students to promote educational growth.

Created detailed syllabi to outline teaching methods, learning objectives, and exam dates.

Education

Bachelor of Secondary Education: Mathematics

College of The Bahamas - Nassau, Bahamas

Associate Degree in Mathematics Education

College of The Bahamas - Nassau, Bahamas

Teaching Certificate

University of The West Indies - Jamaica, West Indies

Certifications

Licensed Teacher

Licensed Life and Health Insurance Agent

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