John L. Boyd

Home 313-***-****

Cell 313-***-****

adwpm0@r.postjobfree.com / adwpm0@r.postjobfree.com

OBJECTIVE:

Working within a Business Enterprise Environment, working in support of the Stakeholder and helping toward their intended goal or interest.

EDUCATION:

The University of Detroit/Mercy, Detroit, MI

MS Degree in Computer and Information Systems

Clark Atlanta University, Atlanta, GA MS Degree in Mathematics

Clark Atlanta University, Atlanta, GA

BA Degree in Economics

SOFTWARE AND INTEREST:

(SD, MM and PP) familiar with these modules used in SAP as well as exposure with SQL, HTML, Real-Time Software, C++ (academic exposure), Microsoft Office Visual Studio 2010, (C# academic), Machine Learning Libraries, (Internet of Things IOT) Software Quality Concepts, Version One Agile (familiar) and GitHub user group (Silently Browsing)

EXPOSURE / BACKGROUND IN INFORMATION TECHNOLOGY:

Cloud Computing exposure, Salesforce (soft academic skills) SUSE Linux

(attended seminars), Application Life Cycle Software Environment and general interest in Software Requirements Gathering, listening to Webinars over the Internet and examining new Software Technologies occasionally. Reviewing Software materials online and periodically attending IT events. Often interested in the newer technology achieved by reading white papers and more.

PROFESSIONAL SKILLS:

XPO Logistics (Shipping Clerk) Ypsilanti, MI. October 2021 - March 2022

Inputting inbound and outbound trucking billing information into the database in an effort to determine either raw or services distinctions. Deleting dealer paper billing information each day and also handling billing window related trucking duties, inbounding and out bounding paperwork. Activating the Excel Macro this allowed the generating of a CARLOAD Number used as the Targeted Number for updating large shipments of auto parts locally and internationally.

Using Excel to find a status pickup time delivery times for the departure of materials all taken place within this unit.

SMS Staffing (Crew Person) Sterling Heights, MI, March, 2021-April 2021

Working in Sterling Heights, Michigan at Spencer Butcher Automotive Supplier disposing of auto related materials and working as a team player involving the processing of automotive components chassis, steering devices into completion.

Premier Staffing (Call Center Temp) Livonia, MI March 2020, June 2020- November 2020

Worked during the election primary in March 2020 at The TCF Center, assisting in the counting of voting ballots and other related duties. During the COVID 19 pandemic, I received calls from essential workers who needed to have nasal examinations for their continued employment and for others who were traveling and possibly exposed themselves to this virus.

Compass Strategies (Temporary Call Specialist) Detroit, MI April-May 2019

Worked in downtown Detroit, here making telephone calls to customers and finding out about their existing relationship and their concerns with regard towards the Detroit Water and Sewerage Department here speaking with the customer base and attempting to ascertain their personal experiences.

Office Team (Temporary Accounting Worker) Auburn Hills, MI summer 2018

Here I worked doing some light accounting inventory counting of equipment at TEC Inc., Auburn Hills, MI. On another occasion, my job involved counting vehicle small parts checking an inventory of small vehicle parts at Suburban Automotive in Troy, Michigan.

Dialog Direct Marketing (Customer Care Advocate) Troy, MI

10/2017-12/2017

Working on the Horizon Account for Blue Cross Blue Shield of New Jersey. Receiving training to answer questions for members who were calling in for an explanation of their benefits as well as providing other pertinent information.

Advanced Customer Services (Telemarketing Sales) Troy, MI 6/2017-7/2017

Made daily outbound telephone calls to consumers and asking them to renew their expired warranty.

FCA (Fiat Chrysler Automobiles) Auburn Hills, MI Bartech Temporary 4/2017-5/2017

Working within The Learning Management Suite composing course notice and

E-mail request for suppliers. As they were attending the e-Suppliers Learning Management Event Week Long Gala. Using Microsoft Access, Posted Mobile Web Application Course Information for their Android and Apple Telephones as well as, performed other duties as required by my manager.

Excela Technologies of Livonia, MI (Insert Machine Operator) 9/2016- 11/2016

This is a Sorting and Processing Facility for business mailings doing my job within the Document Processing / Fulfillment stations. Received some training on the Mail Insertion Press and working on the insert press inserting the documents into envelops and performing other related duties manually.

The Zach Hart Insurance Agency of American Income Life - Troy, MI. PT 1/2015-3/2015 (On Board Sales Recruiting)

Recruiter for people who might have been searching for sales jobs within the Extended Benefit Insurance Industry by telephone. This job required reaching out by telephone for people who resided within Metropolitan Detroit, Lansing and Grand Rapids, Michigan to attend an overview informational briefing.

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