Service Representative Dental Assistant
Resume:
Spencer Herrera
Entrepreneur/Small Business owner
Stockton, CA 95204
***************@*****.***
Motivated and goal orientated professional who has many interests and would be open to working in numerous fields. Big team player but I do not mind working alone either. I am looking for a job where I can enjoy myself and be very passionate about what I do. I learn very quick and do not like to stay stagnant in my work. I will always continue to want more for myself and keep chasing each goal I will set for myself.
Authorized to work in the US for any employer
Work Experience
Entrepreneur/Small Business Owner
Spencer Esthetics - Stockton, CA
March 2020 to Present
Acquired over 100+ new clientele within the first year of consultancy. Uncovered new clients and business opportunities. Developed content and promotions for marketing on all social media platforms. Coordinated and monitored cost-effective budgeting for inventory, marketing and potential growth. Became and educator and trainer.
Spa Manager
Sirius Day Spa - Lodi, CA
November 2017 to August 2022
Manage members accounts, cancelation and financial issues. Calculate hours and discounts for each member. Provide monthly reports that entail spas financial progress for each month. Tracking new sales, members and product sales. Pulling reports that review the amount of services we provided each month. Redeeming Groupons, and providing new promotions each month. Managing various social media accounts for the spa including, Instagram, Facebook and yelp. Book more than 500 appointments each month and rebooking clients as they finish with their service. Sell memberships and products.
Approving time off and provide co workers schedules. Salon Manager
DU Sun and Spa - Tracy, CA
August 2019 to March 2020
Helps to plan and implement strategies to attract customers Coordinate daily customer service operations (e.g. sales processes, opening and closing the store, processing orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze and adjust product positioning
Handle complaints from customers
Create reports, analyze and interpret retail data
Conduct regular audits to ensure the store is functional and presentable Make sure all employees adhere to company’s policies and guidelines Act as the stores Ambassador Representative to set the Standard Example for the team. Member Service Representative
Crunch Fitness
January 2016 to December 2017
Maintain front desk duties while checking in each guest as they came in. Sell three different memberships to our gym.
Moderate register duties. Sell personal training sessions and food and beverages. Make calls to our suspended members and take payments when necessary. Clean each area of the gym to keep the gym as sanitary as possible.
Gymnastics Instructor
Champions
January 2013 to December 2017
Coordinate 4-6 classes each day with 5-12 children ranging from all ages. Provide instructions for skills and strengthening.
Keep all my students safe while teaching them the sport of gymnastics. Education
Associates in Health Science
Carrington College - Sacramento, CA
January 2014 to December 2017
Certifications and Licenses
Esthetician License
Certified Dental Assistant
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