Cynthia Clark
Customer Service Rep, Quality Associate
Pine Bluff Ar 71603
***********@*****.***
Looking for a position to show my Leadership capability or to be a committed teammate in a renowned organization, I want to utilize my skills so I can be a valuable asset to the organization
#readytowork
Willing to relocate to: Pine Bluff, AR - North Little Rock, AR - Crossett, AR Authorized to work in the US for any employer
Work Experience
FSQA Technician
Tyson Foods Incorporated - Pine Bluff, AR
June 2019 to August 2019
Run different test according to government guidelines and standards Rural Carrier Associate
United States Postal Service - Pine Bluff, AR
January 2019 to April 2019
Delivering express packages and Amazon packages, being courteous to the customers making sure the mail get to the right address, being safe while driving, and making sure customers mail got there in time. Made sure that customers Mail was protected at all times. Service Truck Driver
Georgia Pacific - Crossett, AR
January 2013 to January 2019
Perform all the functions of Driving Parent roll
Perform all other functions Forklift
Perform all safety guidelines within the mill/ sweeping operator, Made sure all the lines where equipped with product so the lines can continue to run, Inventoried Bays on s daily basis, made sure that each Bay had the correct product, and labeled correctly each day. Checked my truck everyday for safety purposes made sure oil and gas was full. Performed a series of Safety Monologues as well. Supervisor- Phillip Sharpe- 870-***-****/870-***-**** Quality Mill Technician
Georgia Pacific - Crossett, AR
August 2014 to November 2014
Testing various different quality of paper
Perform all other Laboratory procedures
Perform all safety guidelines within the Laboratory Performed Quality Procedures and SOP guidelines. Use different equipment in lab.
Keeping the area clean Supervisor Phillip Sharpe - 870-***-****/870-***-**** Laboratory Technician
Toxicological Pathology Associates - Jefferson, AR October 2002 to December 2013
Perform all the functions of receiving areas
Include weighing, recording and bleeding of the experimental animals received in the Laboratory Perform embedding, Trimming, sectioning, and staining procedures etc Lead of Team during Cytology procedures, excellent communication, detailed oriented, excellent communication, quality procedures making sure all the slides where done professionally and in a timely manner. Well equipped using laboratory equipment, excellent communicator, computer literacy, decision making,’and a team player
Dr. William Witt- 870-***-****
Cutomer Service Representative
West Suburban health Care - Chicago, IL
June 1994 to October 2000
Distributed calls for the Hospital Customer
Service, answering phone, collections of payments, problem solving, caring about the customers making sure everything was kept confused, providing extra help to solve their problems when needed on a timely basis. Excellent communication, time management, computer literacy, passionate to my customers
Distributed calls for off site clinics
Filled in part time for secretary position
Supervisor-Diane Willingham 870-***-****
Education
Associate in Criminal Justice
Graduate South East Arkansas College - Pine Bluff, AR August 2008 to May 2010
Associate in Business Administration
University of Arkansas at Little Rock - Little Rock, AR May 1991 to December 1992
High school or equivalent in General
Dollarway high School - Pine Bluff, AR
January 1989 to May 1991
Skills
• Inspection (10+ years)
• Quality Assurance (10+ years)
• Quality Control (10+ years)
• Supplier Quality (10+ years)
• Time management (10+ years)
• Customer Service (6 years)
• Laboratory Procedures (10+ years)
• Laboratory Experience (10+ years)
• Microbiology (10+ years)
• Medical Records (3 years)
• Computer Literacy (10+ years)
• Microsoft Office (10+ years)
• Organizational Skills (10+ years)
• Typing (10+ years)
• Writing Skills (10+ years)
• Windows (10+ years)
• Google Docs (6 years)
• Quality Inspection (10+ years)
• Anatomy Knowledge (10+ years)
• Medical Office Experience (6 years)
Awards
Honor Student 3.5 grade point average
May 2010
Assessments
Work Style: Conscientiousness — Expert
August 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Attention to Detail — Completed
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Written Communication — Familiar
January 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar
Following Directions — Completed
June 2020
Following multi-step instructions.
Full results: Completed
Receptionist — Familiar
April 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Customer Focus & Orientation — Proficient
March 2020
Responding to customer situations with sensitivity. Full results: Proficient
Work Style: Reliability — Highly Proficient
March 2020
Tendency to be dependable and come to work.
Full results: Highly Proficient
Work Style: Conscientiousness — Expert
June 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert
Call Center Customer Service — Completed
June 2020
Applying customer service skills in a call center setting. Full results: Completed
Work Motivation — Familiar
June 2020
Level of motivation and discipline applied toward work Full results: Familiar
Logic & Critical Thinking — Completed
April 2020
Using logic to solve problems.
Full results: Completed
Retail Skills: Shelf Stocking — Completed
June 2020
Measures a candidate's ability to receive and store merchandise or product. Full results: Completed
Manufacturing: Quality Inspection — Familiar
June 2020
Making precise measurements, reading prints, and making pass/fail decisions. Full results: Familiar
Human Resources Skills: Recruiting — Familiar
June 2020
Managing the candidate sourcing and selection process. Full results: Familiar
Electronic Medical Records: Best Practices — Completed June 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Completed
Working with MS Word Documents — Completed
March 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed
Customer Service — Completed
June 2020
Identifying and resolving common customer issues.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
ASCP elgible Government Clearance, Certified Nursing Certificate, NRA Membership