Cynthia Clark

Customer Service Rep, Quality Associate

Pine Bluff Ar 71603

adwpht@r.postjobfree.com

870-***-****

Looking for a position to show my Leadership capability or to be a committed teammate in a renowned organization, I want to utilize my skills so I can be a valuable asset to the organization

#readytowork

Willing to relocate to: Pine Bluff, AR - North Little Rock, AR - Crossett, AR Authorized to work in the US for any employer

Work Experience

FSQA Technician

Tyson Foods Incorporated - Pine Bluff, AR

June 2019 to August 2019

Run different test according to government guidelines and standards Rural Carrier Associate

United States Postal Service - Pine Bluff, AR

January 2019 to April 2019

Delivering express packages and Amazon packages, being courteous to the customers making sure the mail get to the right address, being safe while driving, and making sure customers mail got there in time. Made sure that customers Mail was protected at all times. Service Truck Driver

Georgia Pacific - Crossett, AR

January 2013 to January 2019

Perform all the functions of Driving Parent roll

Perform all other functions Forklift

Perform all safety guidelines within the mill/ sweeping operator, Made sure all the lines where equipped with product so the lines can continue to run, Inventoried Bays on s daily basis, made sure that each Bay had the correct product, and labeled correctly each day. Checked my truck everyday for safety purposes made sure oil and gas was full. Performed a series of Safety Monologues as well. Supervisor- Phillip Sharpe- 870-***-****/870-***-**** Quality Mill Technician

Georgia Pacific - Crossett, AR

August 2014 to November 2014

Testing various different quality of paper

Perform all other Laboratory procedures

Perform all safety guidelines within the Laboratory Performed Quality Procedures and SOP guidelines. Use different equipment in lab.

Keeping the area clean Supervisor Phillip Sharpe - 870-***-****/870-***-**** Laboratory Technician

Toxicological Pathology Associates - Jefferson, AR October 2002 to December 2013

Perform all the functions of receiving areas

Include weighing, recording and bleeding of the experimental animals received in the Laboratory Perform embedding, Trimming, sectioning, and staining procedures etc Lead of Team during Cytology procedures, excellent communication, detailed oriented, excellent communication, quality procedures making sure all the slides where done professionally and in a timely manner. Well equipped using laboratory equipment, excellent communicator, computer literacy, decision making,’and a team player

Dr. William Witt- 870-***-****

Cutomer Service Representative

West Suburban health Care - Chicago, IL

June 1994 to October 2000

Distributed calls for the Hospital Customer

Service, answering phone, collections of payments, problem solving, caring about the customers making sure everything was kept confused, providing extra help to solve their problems when needed on a timely basis. Excellent communication, time management, computer literacy, passionate to my customers

Distributed calls for off site clinics

Filled in part time for secretary position

Supervisor-Diane Willingham 870-***-****

Education

Associate in Criminal Justice

Graduate South East Arkansas College - Pine Bluff, AR August 2008 to May 2010

Associate in Business Administration

University of Arkansas at Little Rock - Little Rock, AR May 1991 to December 1992

High school or equivalent in General

Dollarway high School - Pine Bluff, AR

January 1989 to May 1991

Skills

• Inspection (10+ years)

• Quality Assurance (10+ years)

• Quality Control (10+ years)

• Supplier Quality (10+ years)

• Time management (10+ years)

• Customer Service (6 years)

• Laboratory Procedures (10+ years)

• Laboratory Experience (10+ years)

• Microbiology (10+ years)

• Medical Records (3 years)

• Computer Literacy (10+ years)

• Microsoft Office (10+ years)

• Organizational Skills (10+ years)

• Typing (10+ years)

• Writing Skills (10+ years)

• Windows (10+ years)

• Google Docs (6 years)

• Quality Inspection (10+ years)

• Anatomy Knowledge (10+ years)

• Medical Office Experience (6 years)

Awards

Honor Student 3.5 grade point average

May 2010

Assessments

Work Style: Conscientiousness — Expert

August 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Attention to Detail — Completed

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Written Communication — Familiar

January 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar

Following Directions — Completed

June 2020

Following multi-step instructions.

Full results: Completed

Receptionist — Familiar

April 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Customer Focus & Orientation — Proficient

March 2020

Responding to customer situations with sensitivity. Full results: Proficient

Work Style: Reliability — Highly Proficient

March 2020

Tendency to be dependable and come to work.

Full results: Highly Proficient

Work Style: Conscientiousness — Expert

June 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert

Call Center Customer Service — Completed

June 2020

Applying customer service skills in a call center setting. Full results: Completed

Work Motivation — Familiar

June 2020

Level of motivation and discipline applied toward work Full results: Familiar

Logic & Critical Thinking — Completed

April 2020

Using logic to solve problems.

Full results: Completed

Retail Skills: Shelf Stocking — Completed

June 2020

Measures a candidate's ability to receive and store merchandise or product. Full results: Completed

Manufacturing: Quality Inspection — Familiar

June 2020

Making precise measurements, reading prints, and making pass/fail decisions. Full results: Familiar

Human Resources Skills: Recruiting — Familiar

June 2020

Managing the candidate sourcing and selection process. Full results: Familiar

Electronic Medical Records: Best Practices — Completed June 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Completed

Working with MS Word Documents — Completed

March 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed

Customer Service — Completed

June 2020

Identifying and resolving common customer issues.

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

ASCP elgible Government Clearance, Certified Nursing Certificate, NRA Membership

Contact this candidate