Leslie Smith
Winter Haven, FL *****
adwpfy@r.postjobfree.com
I have 3+ years of customer service experience, I have a strong passion to ensure I give every customer the best experience before, during and after our interaction. I'm very experienced in handling customers complaints, issues and concerns. I have the skills to resolve these as prompt and quickly as possible. I'm highly motivated to provide legendary service to my customers. Authorized to work in the US for any employer
Work Experience
Receptionist
Baja Heat Tanning Salon - Winter Haven, FL
December 2021 to November 2022
The responsibilities of a team member of Baja Heat include, greeting each and every guest, setting appointments over the phone and face to face, resolving guest complaints, as well as answering phone calls and emails. Multitasking is a huge responsibility in this role, as well as working alone and handling data entry for 8+ hours a day.
Cashier/Customer Service
Family Dollar - Mesa, AZ
September 2019 to October 2021
As an employee of Family Dollar, my duties consisted of solving customer complaints and issues if applicable. My complete focus was to always ensure customers were helped and taken care of, as well as maintaining a balanced register and neat work space. In addition, shelves were to be stocked when given the chance.
Cashier/Hostess
Legoland Florida - Winter Haven, FL
December 2018 to June 2019
My roles as a cashier at Legoland Florida were to ensure every guest had an amazing experience. I was to ensure every guest needs were met. I was to maintain a a clean, comfortable and organized work space as well as a balanced register. I was to remain distraction free in order to give guests my full attention. Education
High school diploma
East Area Adult School - Winter Haven, FL
August 2018 to May 2019
High school diploma
Skills
• Cashiering (4 years)
• Customer Service (4 years)
• Cash Handling (4 years)
• Communication skills (4 years)
• Data Entry (1 year)
• Front desk (1 year)
• Microsoft Word (1 year)