Jami Heavener
*** ***** **., ********, ** *****
Phone: 573-***-****
E-mail: *********@*****.***
Objective
Experienced employee with strong communication skills looking to broaden my experience in sales & customer service as well as attain new skills.
Education
High School Diploma (May 1997)
Business Development/Work Coop Class-Excused day in Senior year (1996-1997) in order to work part time in office 12:30-5 p.m. Mon-Fri. Due to this curriculum I graduated with extra credits.
Experience
Senior Sales Consultant (9/26/22 – 12-16/22)
Angi Ads (Kansas City, MO remote WFH)
Lead conversions to Sales. Minimum 150 outbound calls per day or 3.5 hours talk time. Weekly sales goals/quotas. Retention calls.
Experience
Associate Account Manager (May 2016 – Jan 2022)
Republic Services (Dexter, MO) (Remote WFH 2 yrs Covid-19) Acquire new & maintain current customer accounts. Book of Business=1500+ customers. Daily duties of customer service, creating quotes (SalesForce) & selling services, problem solving, delivery coordination, retention, payment collections, cold calling. Required to meet monthly sales quotas.
Recognized by Corporate in three (3) categories in 2020
Resume: Jami Heavener
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Experience
Accounts Payable Coordinator, Payroll Coordinator/HR Support (Feb 2010 – May 2016) Republic Services (Dexter, MO)
Accounts Payable for five (5) locations in SE MO & SO IL. Proficient in ePro System Experienced in company acquisitions
Provided support to local HR Mgr.
Verification & data entry weekly payroll for 140+ employees Experience
Order Picker (July 2009 – October 2009)
Orgill (Sikeston, MO)
Warehouse order filler
Experience
Administrative Assistant/Receptionist (Sept 1996 – April 2009) Nova Brik MidAmerica, LLC (Sikeston, MO)
All administrative duties under office “umbrella” including but not limited to: Receptionist, Customer Service, Office Supply Replenishment, Sales, Accounting
(Payables & Receivables), Collections, Inventory, Fleet Dispatch & 3rd party independent haul negotiator, Website monitoring / responses & much more. Skills
Account Management
Strong Communicator
Overcoming Objections
Conflict resolution
Price Negotiations
Retention
Consumer/Customer Consultation
Cold Calling
Data Entry
Quickbooks
SalesForce
Resume: Jami Heavener
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Microsoft Suite
Google Suite
Human Resources
Accounts Payable/Receivable
CRM software
Bookkeeping
B2B Sales
Resume: Jami Heavener
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