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Customer Service Medical Technologist

Location:
Oakland, CA
Posted:
April 24, 2023

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Resume:

HAZEL

NORTON

adwp8m@r.postjobfree.com

206-***-****

Redwood City, Ca 94062

SKILLS

DEVICE Training

Siemens Urinalysis Analyzer & Clinitek

Aution

Beckman and Coulter LH 780-Hematology Analyzer

DXI-Chemistry Analyzer- I800 Integra

Sysmex Coagulation Analyzer

ProVue and ECHO Blood Bank Analyzer

Hamilton

NovaSeq

EDUCATION

Davenport University

Grand Rapids, Michigan

Expected in December 2022

Masters of Business Administration

GPA: 3.8

Our Lady of Fatima University

Manila, Philippines

Graduated-07/2020

Doctor of Medicine

Graduated with GPA:3.5

Rosalind Franklin University

North Chicago, Illinois

Graduated-09/2009

Masters of Clinical Laboratory: Science

GPA: 4.0

Rosalind Franklin University

North Chicago, IL •

Graduated- 06/2009

Bachelor of Science Degree: Medical Technology

GPA: 3.8

Chicago State University

Chicago, IL•

Undergraduate-04/2007

Bachelor of Science Degree: Nursing

GPA: 3.5

City Colleges of Chicago Wilbur Wright College

Chicago, Illinois

Graduated- 05/2005

Associate of Science Degree

GPA: 3.0

CERTIFICATIONS

AMT

ASCP

California Licensure

USMLE- Pending

PROFESSIONAL SUMMARY

Currently seeking a position that involves working within the Laboratory setting. Scientific Medical Technologist with almost 10 years of training and experience in laboratory environments that optimize patient safety with minimal medical or health care errors. Demonstrated ability to perform laboratory tests and procedures to assist physicians in diagnosing, monitoring, treating and preventing disease. Consistently employs methodical approaches to analyze results, establish procedures and use computers and specialized instruments for accurate and precise testing.

WORK HISTORY

Central Washington Hospital- Washington

November 2020-June 2021

Performed complex tests and laboratory procedures in Microbiology, Chemistry, Immunology and Serology, Hematology, Blood Bank and Coagulation departments as Generalist.

Performed and document laboratory instrument quality control, maintenance, troubleshooting, calibration, and validation as required.

Recorded verified test results.

Completed other duties as assigned by managers.

Operated sophisticated laboratory equipment and analyzer.

Performed and verified patient lab results, quality control, maintenance, calibration and validation.

Performed phlebotomy procedures and Point-of-Care Testing.

Vista Health System - Medical Technologist

Waukegan, Illinois• 09/2009 - 09/2015

Performed complex tests and laboratory procedures in Microbiology, Chemistry, Immunology and Serology, Hematology, Blood Bank and Coagulation departments as Generalist.

Performed and document laboratory instrument quality control, maintenance, troubleshooting, calibration, and validation as required.

Recorded verified test results.

Completed other duties as assigned by managers.

Operated sophisticated laboratory equipment and analyzer.

Performed and verified patient lab results, quality control, maintenance, calibration and validation.

Performed phlebotomy procedures and Point-of-Care Testing.

Northwestern Lake Forest Hospital - Clinical Laboratory Scientist- Generalist

Lake Forest, Illinois • 08/2009 - 09/2015

Performed complex test in all quality Controls for Laboratory Medical Devices: LH780, DX-series Beckman Coulter (BC), Siemens Urinalysis, Integra 800 Chemistry Analyzer, BC Access.

Performed complex test in Microbiology, Chemistry, Hematology, Serology, Blood Bank and Coagulation department as Generalist.

Performed phlebotomy procedure and Point-of-care Test.

Lake Forest Pediatrics - Clinical Laboratory Scientist

07/2009 - 01/2014

Performed and documented laboratory instrument quality control, maintenance, troubleshooting, calibration, and validation as required.

Reviewed testing data.

Completed other duties as assigned by managers.

Kindred Health Care - Licensed Practical Nurse

09/2009 - 12/2010

Collaborated with scheduling and providing care to patients.

Performed complex nursing care for patients that are acutely or chronically ill patients who require 24/7 observation.

Took appropriate and timely actions to alleviate or prevent problems like subtle changes in patient's condition.

Followed assigned procedures and nursing care based on judgement on patient's condition in selecting most appropriate guidelines.

Followed protocol on patient charting, medical recording, procedure records, nursing care plan and nursing assessment and medical history.

Performed nursing care and assessed skills to detect any abnormal changes in patient’s condition and follow procedures according

Admitted and discharged of patient per hospital policy.

Established good customer service and communication skills to promote good quality of care to patient and visitors.

Provided patient/family education.

Cared for wounds, provided treatments and assisted with procedures

Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels

Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms

Administered controlled narcotics, inserted IVs and performed catheterizations

ADDITIONAL INFORMATION

Jon Vanik Benevolence Award -2009

ASCP Scholarship Awardee 2009

Clinical Laboratory Management Association Scholarship Awardee -2009

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