Flight Attendant Medical Receptionist
Resume:
Laurie Nemchik
Orlando, FL *****
**********@******.***
Authorized to work in the US for any employer
Work Experience
Sales and Marketing Assistant
Stratmar - Orlando, FL
January 2021 to December 2022
I work with the public in signing them up for American Airlines Bonus rewards credit cards in an airport setting.
Flight Attendant
ExpressJet Airlines
December 1993 to September 2020
1. I have 26 years of customer service experience as a flight attendant and have honed my skills in problem solving and dealing with various people of multiple backgrounds! Able to multitask while keeping a cheerful smile on my face! I’m also able to handle emergency situations should they arise! CPR and AED trained as well as security, hazmat and emergency procedures. Unit Secretary Surgery Scheduler
EMH Regional Medical Center, Elyria, Ohio - Elyria, OH August 1986 to November 1993
Responsible for typing surgery schedule, scheduling cases for surgery, medical terminology, entering specimens for Lab into computer, processing patient charts for OR charges, working multiple phones lines, multitasking the above simultaneously
Education
High school or equivalent
Midview High School - Grafton, OH
September 1979 to June 1980
Skills
• Typing, filing, answering phones (10+ years)
• Customer Service
• Clerical Experience
• Medical Terminology
• Cashier
• Sales
• Hospitality Experience
• Front Desk
• Medical Office Experience
• Medical Receptionist
• Medical Scheduling
• HIPAA
• Medical Records
• Anatomy Knowledge
• Multi-line Phone Systems
• Data Entry
• Phone Etiquette
• English
• Computer Skills
• Physiology knowledge
Assessments
Workplace English — Highly Proficient
August 2019
Understanding spoken and written English in work situations. Full results: Highly Proficient
First Aid — Proficient
August 2019
Treating common medical emergencies.
Full results: Proficient
Organizational Skills — Proficient
July 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
Customer Service — Proficient
September 2019
Identifying and resolving common customer issues.
Full results: Proficient
Organizational Skills — Highly Proficient
July 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Receptionist — Proficient
March 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Customer Service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
Verbal Communication — Highly Proficient
June 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Electronic Medical Records: Best Practices — Proficient June 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Customer Service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
Customer Service Fit — Proficient
July 2020
Measures the traits that are important for success for customer service roles. Full results: Proficient
Electronic Health Records: Best Practices — Proficient June 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Medical Receptionist Skills — Highly Proficient
July 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Medical Receptionist Skills — Highly Proficient
July 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Front Desk Agent (Hotel) — Highly Proficient
August 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Scheduling — Proficient
September 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Case management & social work — Proficient
November 2020
Prioritizing case tasks, gathering information, and providing services without judgment Full results: Proficient
Medical receptionist skills — Proficient
October 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
August 2021
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Highly Proficient
February 2023
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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