PIPER MULLINS

***** ***** ** **** *****, VA ***** adwp6l@r.postjobfree.com 804-***-****

EDUCATION

Youngstown State University- Youngstown, Ohio

Bachelor of Science in General Studies, May 2023

Major: General Studies Focuses/Minor: Biology, Business

RELEVANT COURSE WORK

Currently Enrolled: Professional Selling, Consumer Behavior, Pathology of Infectious Diseases, Preventive Public Health Care

Completed: Biology II/ Lab, Microbiology/ Lab, Chemistry II/ Lab, Environmental Physics/ Lab, Managing Individuals in Organizations, Environmental Law

WORK EXPERIENCE

Plato’s Closet – Boardman, Ohio

Retail Sales Associate and Buyer November 2021 – Present

Greet and assist customers in sales and ensure customer’s complete satisfaction is met

Encourage customers to join rewards programs and assist in the start of the program

Utilize store specific computer resale program to scan and appropriately price items

Operate cash register to complete a variety of transactions including cash and credit cards

Count and handle money to close the cash register drawer at the end of each shift

Tom Leonard’s Farmer’s Market – Glen Allen, Virginia

Front End Supervisor November 2020 – August 2021

Apply strong leadership techniques and problem-solving skills while overseeing employees at the front of the store

Work with other supervisors as a team to maintain efficiency and organize workflows

Handle customer complaints, resolve issues, and adjust policies to meet changing needs

Offer excellent training to approximately 4 incoming employees and assist in continual needs to learn the job

US Lacrosse – Richmond, Virginia

Referee September 2016 – Present

Provide patience and calm behavior in stressful situations while dealing with parents and players

Work well under pressure and ability to accept criticism

Demonstrates great teamwork and communication skills among staff and others to make sure all teams and coaches have a positive experience

The Place – Innsbrook, Virginia

Server November 2019 – Present

Apply phenomenal service to customers in professional manners ensuring customer satisfaction

Answered questions about the menu and specials utilizing personal knowledge of available menu items

Effectively communicated with the kitchen and floor staff ensuring all tasks were appropriately being completed

ACTIVITIES

Women’s NCAA Lacrosse, Robert Morris University, PA August 2019 – October 2020

Women’s NCAA Lacrosse, Youngstown State University, Ohio December 2020 – December 2023

Student Athlete

Effectively manage time between meetings, practices and games while maintaining a strong academic GPA

Positively communicate and serve as a team leader amongst teammates and coaches to ensure a positive team environment

VOLUNTEER WORK

Tuckahoe Youth Association – Youth Cheer/Gymnastics Coach August 2016 – August 2020

Yellow Jackets South – Youth Lacrosse Coach: camps, clinics, and practices August 2018 –August 2022

Young Life – Bible study, group community service January 2019 – January 2022

Night to Shine – Special Education Assistant September 2019 – June 2019

OH WOW! – Children’s Center for Science & Technology January 2023 – Present

HONORS

Dean’s List, 4 semesters

President’s List, 2 semesters

SKILLS

Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Presentation Skills, Communication