Service Representative Sales Associate

LISA ITAMAR

JORGE TAVERAS

EXPERIENCE

EDUCATION

Master of Business Administration

(MBA), Specialization in

International Business. 2023

Centro de Estudios Financieros

CEF - UDIMA

Bachelor's Degree in Business

Administration, 2017

Universidad Tecnológica de

Santiago (UTESA)

Accounting and Administrative

Management Technician, 2012

Instituto Politécnico Nuestra

Señora de las Mercedes

LANGUAGES

Enlish - C1

ABILITIES

Communication • Leadership •

Problem-solving • Adaptability •

Critical thinking • Teamwork •

Proactivity • Social skills • Flexibility •

Attention to detail • Creativity •

Respect

April, 2018 - June 2019 Gold Coast IT Solutions

Responsible for job opportunity acquisition. Contact companies to obtain job openings in the IT department in a B2B environment. Conduct online searches. Prepare daily reports. MARKETING CONSULTANT / LEAD GENERATOR

TALENT ACQUISITION / IT RECRUITER

March 24th 2020 - Present Providence Partners

Responsible for the full recruitment cycle of technology personnel. Conduct sourcing activities to identify potential candidates, publish job openings, evaluate applications, plan and conduct interviews, collaborate in hiring decisions, and maintain an updated database. TOOLS

G Suite - Microsoft 365 - Greenhouse

- Linkedin Recruiter - Dice - Indeed -

Monster - Skype - Slack - Avaya

PROFESSIONAL PROFILE AND OBJECTIVE

I have a degree in Business Administration and I am currently pursuing a Master's degree in Business Management and Administration. I have a high level of proficiency in English and extensive experience working in different departments, which has made me a versatile person with the ability to adapt to administrative or support positions. I am actively seeking a job contract or professional internship. I am available to start immediately and can work from Monday to Friday until 3 pm.

Respond to customer inquiries regarding service, payments, invoices, devices, and roaming services. Additionally, to report service Inconveniences and to follow up on each case. April, 2017 - April 2018 CONDUENT-SPRINT

CUSTOMER SERVICE REPRESENTATIVE - INTERNATIONAL DEPARTMENT CONTACT

664 20 11 95

****.********@*****.***

www.linkedin.com/in/lisa-jorge-

taveras-087650144/

Responsible for community management. Maintain relationships with different departments to obtain lists of books and materials required by the university. Place purchase orders. Manage social media accounts. Provide customer assistance. Receive merchandise and conduct inventory.

August 2014 - July 2016 FOLLETT

SALES ASSOCIATE

VOLUNTEERING

VOLUNTEER / FUND DEVELOPMENT COORDINATOR

2015-2022 TECHO

Work in communities and with young volunteers, emergency housing construction, roundtables, fundraising activities, fundraising, meetings with companies. OTHER COURSES

Digital Marketing, 40h. March 2021

Digital Skills for Professionals, 40h.

February 2019

Personal Productivity Course in the

Digital Age, 40h. December 2018

Management in Non-Profit

Associations, 69h. 2019

Entrepreneurship in Non-Profit

Institutions, 69h. September 2019

Effectiveness in Non-Profit

Institutions, 69h. July 2019

Receiving material requirements. Searching for national and international suppliers, requesting quotes, and creating purchase orders. Tracking transportation logistics and delivery times until receipt of goods.

September 2016 - April 2017 PAQUETA

INTERNATIONAL PROCUREMENT SPECIALIST

Welcome customers, provide product guidance and take necessary orders and specifications for producing sports uniforms. Track orders and maintain smooth communication with the production department to ensure customer satisfaction. September 2013 - August 2014 UNIFORMES SUPREMA

CUSTOMER SERVICE AND SALES

Contact this candidate