Service Representative Customer
Resume:
Renee Lewis
Wanting That Final Fit
Marlow,OK
*********@*****.***
1. Excellent Customer Service Skill
2. Pay Attention to Detail and Able to Prioritize and Organize 3. Supervisor and Training Skills
4. Excellent Ability to Keep Long Term Employee's With Very Little Turnover. A Win Win For My Supervisors, My Employee's and Myself.
5. Able To Sense Multiple Issues or Problems So Situations Are Taken Care of In a Timely Manner 6. Excellent Ability to Guide Individuals Through Technical Situations as Needed. 7. Excellent Ability To Treat My Employees With all Fairness Knowing There are Circumstances Beyond One's Control.
8. The Ability To Keep Strong Working Relationships Because I Give Respect To Higher Management as well as Every Employee that's Ever Worked under my Supervision. 9. Giving Respect and Treating People With Respect Will Get You the Same in Return. Authorized to work in the US for any employer
Work Experience
Inbound Customer Service Representative
SYNQ3 Restaurant - Moore, OK
July 2020 to February 2021
1. I'm responsible for the inbound calls from customers wanting to order from Red Lobster, Hooters and Hoots
1. I'm responsible for learning each restaurant menu so I'm able to suggest things to each customer, also to answer any questions a guest may ask
2. I pay attention to detail so each guest is taken care of with quality customer service and they can count on picking up their orders with everything they wanted is all correct. 1. I stay very organized and do things in a timely manner as well as making each caller feel confident with the .person they're giving their order to
Health Unit Coordinator
SW Integris Medical Center
February 2002 to August 2006
1. Answered all incoming phone calls, answered questions the caller may have had. 2. Routed all calls to the appropriate person or department. 3. Answered all patient call lights and transferred to the correct nurse or department. 4. Entered into the computer all Dr's order's for each patient. Entered dietary orders all tests ordered and medications ordered through the pharmacy.
Supervisor
LB&L Cable Company
March 1994 to December 2000
Roles
1. In charge of all supply ordering as needed for complete and accurate installation of cable, phone and internet
2. In charge of daily routing and warehouse activities 3. Supervisor over 30 installers
4. Supervisor over the warehouse
5. Handled all customer calls and questions concerning their installation and walked them through any program they may have needed some help with.
Medical Assistant
Medical Terminology
1991 to 1991
1991
Education
VoTech in GED
Oklahoma City Community College - Oklahoma City, OK 1991 to 1991
Skills
• Call Center
• Health Unit Secretary (5 years)
• Supervisor (10+ years)
• Money Handling (8 years)
• Customer Service Skills (15+ years)
• Order Entry
• Shipping & Receiving
• Medical Terminology
• Warehouse Supervisor Experience
• Computer literacy
• Technical Support
Assessments
Customer focus & orientation — Proficient
March 2021
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
June 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate