Kimberley Morris

CERTIFIED PROJECT MANAGER + CERTIFIED DIGITAL MARKETING HOSPITALITY

OPERATIONS DIR.

**** **** ******** *** #*, Chicago, IL, 60625

Mobile: 312-***-**** Email: adwp2z@r.postjobfree.com www.linkedin.com/in/kim-morris-90741854 OBJECTIVE:

Google Certified Project Manager & Google Digital Marketing certified with proven ROI - Hospitality Operations expert, looking to transition into Product Marketing Management. Innate Problem solver, empathetic, humorous & strong communicator who reports directly to Key Stakeholders, produces deliverables & presentations, leads meetings, maintains timelines & budgets, mitigates risk & leads Project Teams through Agile & Waterfall methodologies. CERTIFICATES

Project Management, Google 2/23

Fundamentals of Digital Marketing, Google 11/22

LANGUAGE COMPETENCIES Spanish as a Second

SKILLS Project Management, Problem Solving, SEO, SEM, Website Optimization, Localization, Motivation, Budgeting, Canva, AdWords, Content Creation, Training, Asana, JIRA, Scheduling, Marketing Strategy, CRM, Event Planning, Risk Management & Cost Analysis

PROFESSIONAL EXPERIENCE

SSA, Brookfield Zoo — Food & Beverage Operations Dir. OCTOBER 2021 - December 2022

● Program Manager for 25M F&B Footprint using Agile and Waterfall methodologies

● Create SOPs, KPIs, Trainings for Warehouse & Food Operations departments

● Manage budget, food waste & oversee menu creation with Culinary & Procurement departments

● Create timely Stakeholder Reporting, Deliverables & presentations

● Project Manager for $4.2M seasonal event using Agile and Waterfall methodologies

● Train, reward & discipline 45 managers, supervisors & 300+ hourly staff

● Produce Marketing Assets via Graphic Design

1

Taste 222, Chicago — Catering & Events Sales Director JANUARY 2020 - OCTOBER 2020

● Catering Product Manager launching Drop Off Program using Agile and Waterfall methodologies yielding

$20,000 sales Q1

● Draft BEOs, SOPs, KPIs, report findings to Key Stakeholders

● Perform risk & budget management

● Lead project plan, deliverables & presentations

● Foster 20K ROI Hybrid Catering Events Sales

● Collaborate using SharePoint with Executive Chef for menus and pricing strategy via Zoom

● Execute Hybrid meeting AV set up

Aramark, Soldier Field — Special Events Day Manager 2014 - 2017

● Oversee 36M Catering events, Chicago Bears games & Nationally touring concerts of 2,400 - 51,000 guests

● Supervise >500 union and non-union Catering Staff ZIPCAR, Chicago, IL — Regional Marketing Coordinator JULY 2006 - APRIL 2008

● Strategizes Marketing Plan raising Brand Awareness & creating 4M+ gross revenue memberships Y1

● Invent CRM Affiliate Marketing partnership development resulting in generating 300,000+ new users in 6 months via international and digital marketing initiatives

● Develop Experiential Marketing goals & Event Promotions strategy

● Interview, hire,, train and mentor Promotions Team

● Support Digital Marketing: collaborate on collateral asset & social media content creation EDUCATION

Combined Degree Programs: BA Liberal Arts & Social Sciences MS Hospitality Leadership & Operations Performance, DePaul University SEPT 1997 - AUG 2002, MAR 2017 - TBD

FREELANCE PROJECTS

Virgin College Mega Tour US — Press & Artist Liaison SPRING 2011

● Led Artists & Tour Managers through Media Relations, VIP Meet n’ Greets, facilities & show run for concerts Lollapalooza Chicago — Hospitality Stage Manager AUGUST 2010

● Direct food and beverage set up & service with volunteers, stakeholders & VIPs Viacom, 104.3FM Oldies Chicago — Brand Ambassador MAY 2021

● Promote Radio station & assist Stakeholders at experiential events Mobile: 312-***-**** Email: adwp2z@r.postjobfree.com www.linkedin.com/in/kim-morris-90741854 2

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