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Customer Service Sales Representative

Location:
Round Rock, TX
Salary:
80000
Posted:
April 24, 2023

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Resume:

ERIC M. WARSHAUER

adwp2q@r.postjobfree.com 512-***-**** Austin, TX 78717 LinkedIn

Business Development Manager

Accomplished professional with proven record of success in generating new business opportunities and expanding customer base. Expert at driving business development lifecycle, from discovery and qualification to proposal and negotiation. Skilled in collaborat- ing with stakeholders, cultivating sustainable relationships that drive profitability and align with organization’s strategic vision. Solid background creating and executing integrated marketing and sales programs. Exceptional communicator with consultative sales style, strong negotiation skills, exceptional problem-solving abilities, and keen client needs assessment aptitude. Equipped with a team first attitude and detailed understanding of organizational and regulatory expectations to drive performance as a team. CORE COMPETENCIES

New Business Development Sales & Marketing Tactics CRM Software Strategic Planning & Execution Team Leadership & Mentoring Training & Development Client Relations Strategic Partnerships Client Acquisition & Retention Prospecting & Lead Qualification Pipeline Development Territory Expansion Key Account Management Proposal Development & Presentation ACCOMPLISHMENTS

Achieved quota of 144% 2021 by developing strong relationships with clients, prospecting new business, communicating product features/benefits, demonstrating value to customers, and consistently meeting or exceeding sales targets.

Identified and prospected new business opportunities, inclusive of targeting potential customers and markets.

Closed 82 transactions by building rapport with key decision makers and presenting product through effective demonstrations.

Delivered seamless services to customers by collaborating with internal teams, including operations, marketing, and finance. PROFESSIONAL EXPERIENCE

IFC - Austin, TX 2021 – Present

Regional Sales Representative

Provide effective pest management solutions to support food manufacturers and distribution centers in achieving food safety objectives. Maintain accurate and up-to-date sales records and reports, while managing customer interactions and opportunities with CRM software. Build and maintain robust relationships with all customers, providing exceptional customer service and support. Selected Achievements:

Developed and executed sales strategies to increase revenue and market share within the assigned region.

Adhered to all company policies and procedures, including compliance with all applicable laws and regulations.

Championed negotiating and closing successful sales deals to meet or exceed sales targets consistently.

Monitored market trends and competitors, while providing insights and recommendations to management. SEATED Austin, TX 2017 – 2021

Austin Market Manager

Initiated engagement with restaurateurs to obtain precise insights into customer traffic and volume. Identified opportunities to increase foot traffic and revenue for clients by presenting effective solutions for lower-volume restaurants. Directed and mentored a team of 4 members by sharing best practices for cultivating and maintaining positive relationships with clients and stakeholders. Selected Achievements:

Launched new products or services in market and drove adoption among target customers.

Grew market share of company in the region through successful implementation of sales and marketing strategies.

Accomplished increasing volume in lower-traffic restaurants by creating value for clients by presenting solutions.

Maximized return on investment for marketing and sales initiatives along with administering complex budgets. Oracle Corporation - Austin, TX 2016 – 2017

Field Sales Executive - Hospitality Division

Utilized expertise in Point of Sale (POS) systems to collaborate with restaurateurs in identifying and addressing challenges related to outdated operational technology that led to improve efficiency and productivity. Spearheaded development and implementation of effective sales strategies, along with conducting market research, and analyzing customer data to inform business decisions. Selected Achievements:

Renewed five existing customers, considering transitioning to alternate solutions to remain Oracle clients.

Grew revenue and profitability by identifying opportunities for the installation of 26 individual systems.

Increase sales pipeline by managing a high volume of leads and opportunities.

Maximized customer retention rate through collaboration with internal teams to ensure customer satisfaction. Office Depot - Austin, TX 2014 – 2016

Acquisitions Account Manager - Corporate Accounts Division Identified new corporate business opportunities throughout the western United States by conducting market research, analyzing industry trends, and networking with key contacts. Developed and maintained a deep understanding of industry and competitive landscape, while utilizing the substantial knowledge to inform critical business decisions and drive revenue growth consistently. Selected Achievements:

Awarded “Rep of the Quarter” among 400 sales reps for Q1 of 2015 based on attainment and exceptional sales performance.

Achieved a quota attainment of over 100% during the first year on board, with a remarkable average of 145% per quarter.

Boosted revenue, account value, and overall profitability through strategic upselling and cross-selling techniques. Additional Experience:

Executive Chef - Balcones Country Club Austin, TX 2013 – 2014 EDUCATION & PROFESSIONAL DEVELOPMENT

Texas Culinary Academy - AAS in Le Cordon Bleu Culinary Arts



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