Service Representative Customer

Ameena Bahamou

630-***-****) adwp1q@r.postjobfree.com LOMBARD, IL

Receptionist Customer Service Clerical Work

I am a highly motivated and experienced Administrator who handles high-volume activities that require communication throughout the company and directly with customers. Passionate about providing excellent customer service and constantly proactive about finding solutions to problems. Reliable team player, who succeeds in fast-paced environments by managing multiple tasks without sacrificing quality of the work. Experience:

International Registries-Reston, VA

General Services (Admin) August 2016 - March 2022

General Services administrator providing office assistance, including errands, filing, ordering supplies, reception, and shipping/receiving.

● Answering the company phone/ directed calls

● Scanning and entering data from various departments into system

● Assist with ordering office supplies

● Assist with incoming and outgoing shipments

● Filing documentation

Office Depot-Carol Stream, IL

Picker/Packer February 2016 - July 2016

Provided support with work orders for shipping and receiving goods.

● Receive move and store items that come in.

● Sort and place items in the correct bins.

● Complete work orders and requests for materials, tools, or other stock items.

● Matched and reviewed purchase orders to packing lists to make sure all required items are included. Thin Fast MD. – Arlington Heights, IL

Receptionist August 2014 - January 2016

Provided front desk receptionist support for weight loss clinics.

● Greet and welcome visitors.

● Answer and forward incoming calls.

● Provided basic and accurate information.

● Received, and sorted mail/deliveries.

● Filing, photocopying and faxing.

● Scheduling and Rescheduling patient’s appointments.

● Calling and reminding patients of their appointments. Super D- Itasca, IL

Customer Service Representative August 2013 - May 2014 Customer Service representative for a magazine/books/music subscription service provider.

● Taking care of customer service inquiries in an accurate and timely manner.

● Placed orders for the customers from our catalogs.

● Collected information.

● Took payments once done placing orders.

● Send out receipts and more catalogs.

● Called a list of old customers and introduced our new products.

● Gave accurate and appropriate information to answer questions.

● Collected customer feedback and made process changes to exceed customer satisfaction goals. Education/Certification:

College of DuPage, Glen Ellyn, IL General Studies

Early Childhood Education EDU 119

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