Entry Clerk Mortgage Processor

HM Phone: 540-***-****

********@*******.***

Richmond, VA 23223

CHRISTOPHER V. HARE

SUMMARY: 15+ years of experience in loan processing, including increasingly challenging positions in the office administration; facilities management services; commercial and residential mortgage loan processing, construction to permanent loan coordination, and post-closing document review; online education program customer service support; and process training.

SKILLS

Staff Process Training/Policy and Procedure Development

Process Improvement

Mortgage Post Closing/Redisclosure Document Analyst/Mortgage Sales Asst.

PROFESSIONAL EXPERIENCE

CITIZENS BANK - Glen Allen, VA 11/16/20 – 11/04/2022

Worked as a Construction Loan Disbursement Administrator and Assistant Home Mortgage Processor.

Processed construction to permanent loans funds disbursement group

Managed an average loan pipeline of 105 loans

Processed initial reviews and documentation for new and refinanced consumer loans

Veterans Resource Services – Glen Allen, VA 04/06/20 – 11/13/2020

Contractor, Citizens Bank

On assignment as an Assistant Home Mortgage Processor.

Processing initial reviews and documentation for new and refinanced consumer loans

Robert Half International – Richmond, VA 01/30/20 – 04/03/2020

Contractor, Atlantic Union Bank

On Assignment as a Consumer Loan Specialist.

Reviewed, updated, and processed Certified Beneficial Ownership documents for commercial

Reviewed and updated consumer loan types in the Horizon, FCM Imaging Centre, and DocPRO banking systems

RANDSTAD, Inc. – Richmond, VA 07/22/19 – 12/27/2019

Contractor

Allen, Allen & Allen – 12/16 - 27/2019

On Assignment as a Data Entry Clerk.

Project closeout and updated client case file database

Christopher Hare

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Virginia Credit Union - 11/14 - 12/13/19

On Assignment as a Mortgage Sales Assistant

I verified, generated, and set up loan documentation for Loan Officers to address new customer leads

Updated loan closing member process with the use of the encompass program.

Prepared and mailed out, within federal guidelines, initial loan documents to customer for approval prior to closing

SunTrust Mortgage - 7/22 – 10/30/19

On assignment as a Loan Redisclosure Analyst

Managed a pipeline of a minimum of 40 loans

Verified, validated, and corrected loan funding redisclosure calculations

Validated funding fees per banking and federal guidelines using Empower, SmartFees, and Blackknight corporate programs

Ensured clients were informed of their financial requirements or any changes to loan applications and compliance documentation prior to the closing process

Union Bank & Trust – Ruther Glen, VA 05/2018 – 05/2019

Commercial Loan Specialist

Tasked with reviewing commercial loans for document completeness and accuracy of collateral

Validated UCC non-real estate, and real estate property through our partner companies email submissions

Verified hard file packages ensuring required original copies were kept on file under vault storage

Updated Systems used to update this data consisted of FCM Imaging Centre, Horizon docuView database, and CERIS online boarding systems.

SUNTRUST MORTGAGE, INC. – Richmond, VA 08/2010 –09/2017

Mortgage Loan Specialist 4/Team Lead, in the Branch Review Post Closing department

Led a 17-member team in the Branch Review Post Closing department,

oversaw the day to day-to-day process, of 20+ loan per person, review conducting in-depth and detailed reviews of TRID, HUD documents

PEND clearing processes of personal and commercial home banking loans for FannieMae, Freddi Mac, and privately held companies

Verified compliance documentation verification using Empower LoanSphere, Black Knight, PLX, MERS, MLCS, and MSP systems

Prepared daily departmental reports in Excel, tracking various document issues and locations of origination for various projects and goal-oriented obligations to maintain the high level of excellence

Tasked with modified duties as departmental loan review process trainer

Trained Inter-departmental employees within the Operations Division, as well as new hires, with updated methods and governmental documentation and regulations

Christopher Hare

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Assisted with monitoring the overall tracking of the volume of a newly developed corporate loan database, addressing inconsistencies and deficiencies with documentation from previously processed and current loans

Contacted settlement agents to verify resolution of open conditions as required.

Processing requests for refund checks for closing inconsistencies

Verified disbursements and proof of wire funds had been processed in an accurate and timely manner

KELLY SERVICES - Richmond, VA 12/07 – 08/2010

Contractor

SunTrust Mortgage, Inc., I reviewed residential mortgage loans for HUD and GFE compliance, and PEND coordination and document verification coordination of Government Insuring and conventional loans in accordance with directed HUD RESPA guidelines with the use of MERS, MLCS, and PLX systems. I helped establish a new Branch Review Loan Review Process pilot program that allowed the loan review and Pend process to be handled at one central point from beginning to end. I helped contribute to the Post Closing departmental success in reaching and maintaining their goal of excellence that other departments emulated to incorporate within their own processes.

I updated the FHA Connection, verified data accuracy, and ensured that it met HUD’s requirements for insuring

Conducted post closing loan reviews and PEND process coordination for conventional loans, to ensure accurate and up to date requirements were met

Conducted RESPA Compliant loan reviews and PEND processing coordination for conventional and FHA loans to ensure accurate and up to date requirements were met for loan salability

Contacted various third-party vendors and applicable mortgage and banking branches to obtain needed documentation to ensure leans were ready for resale

Reconciled information in the mortgage systems, which included MLCS, MSP, and PLX

Proofread required correspondence for accuracy prior to distribution

Provided ongoing customer service and support to internal and external departments as required ensuring inquiries were completed

IBM, Inc. – Arlington, VA 09/2006 – 05/2007

Army Education Services Administrator, Customer Services – Online Electronic Army University

(eArmyU) Program

LESCO Embarkation Co. - Woodbridge, VA 11/2002 – 09/2006

Contractor

Army Education Services Administrator, Customer Services – Online Electronic Army University

(eArmyU) Program

MITRE Corporation – McLean, VA 02/1993 – 08/2002

Business Analyst III/Facilities Services Specialist

Christopher Hare

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ANSTEC, Inc. – Vienna, VA 10/1991 – 12/1992

Sr. Technical Administrator

EER Systems, Inc. – Vienna, VA 09/1990 – 09/1991

Proposal Production Staff Assistant

U. S. Marine Corps 08/1981 – 08/1990

Honorably Discharged

Attained the Rank of Sargent.

Awarded the Navy Achievement Medal

Final assignment was at Marine Corps Headquarters as Officer Training Coordinator.

EDUCATION & CREDENTIALS

George Mason University, Manassas, VA

Facilities Management Certification Program; interim

Marine Corps Services Support Schools, Jacksonville, NC

Certification, Administrative Specialist; 1982

COMPUTER SKILLS

Hardware Software/Programs Banking Systems

IBM PC FMC Imaging Centre MLCS

MacIntosh CERIS MERS

Black Knight Empower LoanSphere

Microsoft Windows PLX

MS Office Professional MSP/Fidelity

PeopleSoft Horizon DocuView

Epic BUILT Loan System

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