MA

MISTY ANDERSON

adwoyi@r.postjobfree.com 507-***-**** Hartford, SD 57033

Summary

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries, and service questions to meet patient’s need and correct problems related to care. Well-versed in policies, procedures and standards.

Driven Patient Care Coordinator adept at planning care, coordinating interdisciplinary teams and making strategic improvements. Device leader and creative problem solver with ten years of healthcare experience.

Skills

. Critical Thinking

. Time Management

. Verbal and Written Communication

. Decision Making

. Operational Records Maintenance

. Behavior Redirection

. Medication and Appointment Reminders

. Multitasking and organization

. Care Plan Management

. Problem-Solving

. Calm Under Pressure

. Records Maintenance

. Case Management

. Knowledge of State Regulations

. Quality Program Protocols

. Case Management experience

. Operating Plans Development

Experience

Revere Home Revere, MN

Care Coordinator

12/2018 – Current

. Monitored vital signs and medication use, documenting variances and concerning responses.

. Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.

. Followed care plan and directions to administer medication.

. Worked closely with clinical staff to support therapeutic and behavioral plans.

. Explained policies, procedures and service to patients

. Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.

. Created safe and positive living situations for clients by communicating with family and other staff bout concerns or challenges.

. Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

. Maintained communication and transparency with governing boards, department heads and medical staff.

. Explained policies, procedures and service to patients.

. Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.

. Followed care plan and directions to administer medication.

. Worked closely with clinical staff to support therapeutic and behavioral plans.

. Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.

. Created safe and positive living situations for clients by communicating with family and other staff bout concerns or challenges.

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