LINDSEY BURKHAM

Arlington, TX ***** 817-***-**** adwoyf@r.postjobfree.com

PROFESSIONAL SUMMARY

Observant Go-getter skilled at managing customer needs. Proficient at entering client data using the required computer software system. Well organized multitasker with specialization in time management and attention to detail. Exceptional communication skills well versed in both oral and written. Focused on providing outstanding interpersonal and customer skills. Extensive experience using Microsoft office.

SKILLS

●Relationship Building and Retention

●Accounts Payable/ Accounts Receivable

●Typing/ Data Entry

●Multitasking and Prioritization by using Time

Management

●Attention to Detail

●Calm and Professional Under Pressure

●Customer Service

●Computer Software Proficiency and Microsoft Office

●Meeting Deadlines and Goals

●Strong Communication and Interpersonal Skills

●Excellent Written and Verbal Communication

●Payment Processing

●Documentation and Reporting

WORK HISTORY

Court Clerk/ Assistant City Secretary, 06/2022 to 12/2022

City of Caney City – Caney City, TX

(Temporary Assignment through Express Employment Professionals)

●Imported citations into our software program to keep accurate record of each violator and their violations.

●Scheduled court dates, created dockets, sent notice letters and at times issued and sent out warrants.

●Organized and consolidated files into different areas for an easier experience reducing the time taken to find files increasing productivity.

●Verified balances, created payment plans and explained different options available for payment of citations.

●Supported reception desk, receiving phone calls, entering data and collecting payments for citations.

●Acknowledged, interacted and built relationships with clients to stimulate loyalty.

Processed accurate credit, debit, check, money order and cash sales transactions for more than 30 customer orders per day.

● Attended and notated all City council meetings.

● Created Agendas and Minutes for City council meetings.

Assistant Manager, 08/2015 to 12/2022

Great Clips – Athens, TX

●Increased revenue and sales through strategic merchandising and inventory

● Maintained 70% client retention rate, ranking among top performers in region.

●Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge/efficiency and customer demands.

●Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

●Onboard new employees with training and new hire documentation.

●Developed and maintained relationships with customers and suppliers through quality consultations.

●Accomplished multiple tasks within established timeframes.

●Reconciled daily sales transactions to balance and log day-to-day revenue.

●Supervised guests at front counter, answering questions regarding products.

●Recorded notes for future reference about customer preferences and services delivered.

Stylist/Sales Associate, 11/2014 to 03/2015

Ulta Salon – Cedar Hill, TX

●Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.

●Scheduled customer appointments and rearranged individual time slots to meet demand.

●Suggested treatments and styles to suit customer appearance and fashion choices.

●Designed individualized plans to assist customers in healing damaged or dry hair.

●Assessed customer hair texture, treatment history and desired outcome to determine services required.

●Monitored current trends to understand fashions and better serve customer needs.

●Updated customer service standards to increase number of return customers and overall company profits

45%

EDUCATION

Associate of Science: Nursing, Expected in 05/2024 Trinity Valley Community College - Athens, TX

Cosmetology Operator License: Cosmetology, 06/2013 Navarro College - Waxahachie, TX

High School Diploma: 06/2013

Midlothian High School - Midlothian, TX

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