JULIET MATTADEEN

adwor1@r.postjobfree.com

PH: 954-***-****

Summary of Qualifications: Skilled and competent professional in the negotiation of residential lease and sale/purchase agreements with a successful record in real estate sales. Ability to coordinate the efforts of many to meet organizational goals and is self-motivated with high energy.

Professional Highlights:

Licensed (240) Health Insurance Agent

Licensed Florida Real Estate Sales Associate.

Successful at business development.

Customer service-oriented.

Professional Experience:

Feb. 2022- Mar. 2023

NATIONS BENEFIT

Plantation, FL.

Member Experience Advisor

Explained supplemental benefits such as Hearing Aid and Over the Counter, processed Over the Counter orders to be shipped to Medicare Policyholders. Schedule Hearing testing with in network Audiologists

Successfully completed and passed the State Licensed Insurance exam(240) on 8/15/22. Worked as a Humana Agent during Annual Enrollment Period (10/15/22 - 12/7/22).

Sold over 100 Medicare Health Plans during 2022, Annual Enrollment Period. Selected the respective plan according to the caller’s zip code or county. Explained Summary of Benefits of each plan, located desired healthcare professionals, such as Primary Care 1

Physicians, specialists, verified coverage of various brand and generic prescriptions etc. Applied the appropriate disclosures according to the Medicare rules and regulations. Answered all questions related to the Medicare rules including Election periods when plans can be changed annually.

Jan. 2020 - Mar. 2020

Teleperformance Call Center

North Lauderdale, FL

Customer Service Representative

Provided customer service to policyholders for Cigna, Medicaid, and Blue Cross Blue Shield. Troubleshoot and resolve member issues.

Assigned primary care physicians and practitioners to member policies. 2010 - 2016

Memorial Healthcare System

Patience Financial Representative/Registration

Registered patients and verified insurance eligibility. Pembroke Pines, FL

Collected patient co-payments and posted them to Memorial's accounting system EPIC. Discharged patients after post-treatment.

2005 - 2017

TAJ Realty

Sales Associate/Limited Partner

Sell single-family, multi-family, and investment properties. Served as the direct report and knowledge base for new sales associates. Coordinate outbound marketing and sales support activities. Davie, FL

2

Develop and utilize sales networks, telemarketing, and advertising to generate buyers and sellers.

2003 - 2005.

Real Estate Sales Associate

BCI Realty

Sold and rented single and multi-family, high-end homes and condominiums. Adept at handling demanding and out-of-town clients.

Utilize interpersonal and communications skills to close real estate deals. 1999 - 2003

Claims Adjuster/Examiner/Negotiator

Travel Care Services

Processed detailed medical HCFA and UB92 for payment. Fort Lauderdale, FL

Miami, FL

Requested supporting documents necessary for accurate and timely payments. Negotiated regional and comparative service rates, with special attention paid towards incorrect billing from various providers. Evaluate and resolve all providers' and members' complaints.

1991 - 2000

United Parcel Services

Fort Lauderdale, FL

International Audit Clerk

Audit and process all International packages with appropriate documentation for the respective country of destination.

3

Education:

Trench Town High School, Jamaica West Indies

Computer Skills:

Microsoft Windows, Office Suite, Word, Excel, MLXchange 4

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