Mail Clerk Postal Service

DEVIN R. MCCLELLAN

314-***-**** • adwomv@r.postjobfree.com

Over 14 years of diversified experience in Supervision, Training, Worldwide Logistics Optimization, Transportation, Supply Chain Management, Distribution, Warehouse and Inventory Management, Process Improvement, Safety Management, Security/Protection and Supplier/Vendor Relations. Diligently ensure on time shipping and receipt of orders while remaining compliant with regulations. Thrive in challenging environments that demand leadership, creativity and intelligence. Demonstrated change agent with an outstanding record for improving efficiencies and directing strategy and planning engagements, which have increased productivity while exceeding standards of quality. Demonstrated expertise in:

Career Progression

US Postal Service; Florissant, Missouri 2011-Present

Lead Mail Clerk • Postal Section Lead

• Directed and oversaw worldwide USPS shipments and operations, utilizing First Class, Next Day, Priority, international and domestic delivery of parcels and mail

• Interviewed, hired, managed and trained a staff if four (4); planned and coordinated work schedules; delegated responsibilities, evaluated performance and mediated conflicts, following strict budgets and forecasts for the facility

• Turned around problem areas for both the customer and USPS management; improved customer satisfaction, implementing strategic management practices and changes; reduced turnover and decreased loss claims

• Directed a variety of services and trained staff in safety, customer service/satisfaction and how to handle difficult situations

• Outlined and assigned most efficient and cost effective way of routing parcels to and from destination and/or USPS facilities

• Oversaw that online tracking procedures were followed in order to locate in-route, delivered and undeliverable parcels

• Expanded operations knowledge and managerial skills by using systemized methods with checks and balances, and quality control, which easily integrated new business and business expansion

• Developed/implemented routing systems and training programs enforcing OSHA and USPS safety requirements

• Analyzed trends; forecasted percentages of number of mail clerks needed for each day

• Resolved claims and answered inquiries regarding products and services of the US Postal Service, FedEX and UPS

US Army; Ft. Campbell, Kentucky • Ft. Gordon, Georgia 2007-2011

Military Intelligence All Source Analyst (2007-2011)

• Collaboratively received and processed incoming intelligence reports and messages; determined the significance and reliability of incoming information via reviewing, researching and cross-referencing reports that supported Commanders and the Intelligence, Surveillance and Reconnaissance (IRS) synchronization process

• Integrated incoming information with intelligence holdings as well as securely prepared and maintained graphics

• Supervised intelligence surveillance, collections, analysis, processing and distribution activities, providing insights and recommendations reporting to all echelons

• Considered enemy Order of Battle records in development of collection tasks; assessed enemy vulnerabilities and probable courses of action

• Briefed personnel in actual intelligence, logistical patterns and scenarios while supervising activities pertaining to organization and training of tactical and technical operations

• Supervised intelligence operations in Corps and Echelons Above Corps (EAC) Analysis and Control Elements (ACE)

• Reviewed, evaluated, prepared and executed deployment, employment and redeployment plans along with orders for intelligence assets as well as processed 20-50 new, renewal and/or revoked security clearances per day

DEVIN R. MCCLELLAN

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US Army continued

Deployment–Military Intelligent Analyst; Iraq (Oct 2007-Nov 2008)

• Served in a variety of roles, including Targeting, All-Source Analysis, C-IED (Counter IED), Imagery Analysis and Detainment Procedures as well as various exercise-related deployments to Kuwait in support of CENTCOM on a strategic intelligence level

• Built target packets for high value individuals, detainee operations, Human Intelligence (HUMINT) direction and analysis, ISR integration into operations and operational support products

• Delivered a variety of briefs; received patrol debriefs, provided input for Intelligence Operations, trained personnel on operation of Command Post of the Future and various systems as well as trained incoming and augmented personnel

• Briefed echelons on leadership while serving as Subject Matter Expert with technical authority on content and procedures related to targets, insurgent groups as well as foreign democracy, politics of the country, foreign internal defense, and religious beliefs and values, which frequently required regional orientation, working under highly classified information

• Authored detailed reports, coordinated and collaborated on a daily basis with officers, crew members and commanders

• Provided technical and tactical guidance to special operations in related subjects

• Delivered presentations and lectures to personnel covering cross-cultural communications, US foreign policies and legal aspects as well as created valuable spreadsheets and tracking devices that sustained continuity throughout deployments

Arabian Peninsula and Levant Analyst • Supply Supervisor; Ft Gordon, Georgia (2009-2011)

• Produced predictive analysis and analytical products effecting CENTCOM area of interest, which included 27 countries

• Directly managed, trained and provided tactical information for 5-6 personnel; delegated mission responsibilities and outlined logistic transportation schedules; consistently delivered personnel, equipment and supplies on time and on target, day or night

• Provided leadership and vision for the efficient flow of goods, services and information between point-of-origin and final destinations

• Assured excess governmental property was properly stored and accounted for, ensuring proper guidelines were implemented to preclude loss, damage and/or pilferage; conducted periodic spot checks and directed physical inventories

• Coordinated and submitted timely and accurate inventory control data and analysis reports to upper management; ensured equipment transfers between departments were processed correctly and on time

• Directed the coordination, preparation and set-up of fixed assets and other property for excess equipment review

• Developed strategies that improved the supply chain and outbound fulfillment; identified and managed logistics scope flexibility; tracked and managed schedules; informed and communicated project status and updates

Maneuver Intelligence Officer; Ft Campbell, Kentucky (2008-2009)

• Supervised and trained six (6) incoming personnel; developed and maintained tracker documents for 15,000 intelligence reports

• Built solid programs and top quality personnel via successful training strategies and tactics

• Determined current and future needs based upon training goals and objectives

• Revised curriculum teaching highly technical and tactically complicated courses regarding intelligence operations, readiness, logistics, security, weaponry and administration

• Acted as program’s ‘go-to’ resource for all support-related issues; encouraged strong team and achievement orientation

• Measured effectiveness/results of training and recommended/implemented changes

Exclusive Car Care; Lt. Louis, Missouri 2003-2007

Manager

• Demonstrated exemplary leadership attributes in directing daily business operations, driving revenue and negotiating detailing contracts with three (3) large named dealerships and various independent lots

• Hired, managed and trained 7-9 associates, depending on season and demand

• Built vibrant team relations by providing group learning, affable feedback and communicating through touch-base conversations

• Enriched and energized each associate by addressing them personally and directing to their talents and strengths, which improved morale and surpassed productivity as well as enhanced their desire to go above and beyond what was expected of them

• Resolved any escalated issues and identified key opportunities for services expected

EDUCATION: Columbia College; St. Louis, Missouri, B.S. in Criminal Justice

Florissant Valley Community College, General Education; St. Louis, Missouri

AWARDS: Armed Forces Service Ribbon; Achievement Ribbon; Commendation Ribbon; Meritorious Unit Citation Ribbon;

Professional Development Ribbon; Overseas Service Ribbon; Service Ribbon; Superior Unit Award Ribbon; Global

War on Terrorism Service Ribbon; Iraq Campaign Ribbon

CLEARANCE: Prior Top Secret Security Clearance (inactive); U.S Passport (active); US Driver’s License (active)

TECHNOLOGY: Windows, MS Office, OPEC, CIDNE, Query Tree, DCGS-A, Google Earth, CPOF, BATS, TigrNet, Falconview, Me,

Pathfinder, ArcGIS, JWICS, Analyst Notebook, CPOF

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