Fernando Macias

adwomn@r.postjobfree.com

407-***-****

*** * ***** ** *****, TX, 78577

SOUTHWEST HIGH SCHOOL

Pharr, TX

High School Diploma (May 2014)

EDUCATION

Bilingual

Sales

Communication

ADDITIONAL SKILLS

Barber

CERTIFICATIONS

RESTRAINT TECHNICIAN

Standard safety and supply, Odessa, TX / Feb 2022 - Present

• installing restraints

• stand by

• gate guard

• repair containments

MANAGER

Olympus barbershop, McAllen, TX / Nov 2017 - Nov 2021

• managing schedules

• managing sales

• in charge of paying employees

EXPERIENCE

• Worked with coworkers to complete tasks.

Experienced with social media and communications

platforms.

•

Troubleshot minor problems and reported larger technical issues.

•

Conducted staff meetings to relay general information or to address specific topics.

•

• Assisted with new hire orientation and employee training. Provided efficient and courteous service to customers at all times.

•

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

•

Responded quickly to meet customer needs and resolve problems.

•

Defined problems, collected data, established facts and validated conclusions.

•

• Performed routine and scheduled maintenance services.

• Performed general maintenance and repair.

Developed personal growth opportunities, empowering employees to produce results and meet goals.

•

Established strategic goals by gathering pertinent business and operations information.

•

Implemented management and communication practices to promote talent acquisition and team synergy.

•

Coached and motivated team, driving sales and delivering exceptional customer service.

•

Offered constructive feedback to team members, boosting overall job performance.

•

Reduced workplace safety or health hazards by enforcing work practices and procedures.

•

Counseled and disciplined employees, driving

performance improvement.

•

Established control systems for costs and labor, meeting budget guidelines.

•

Managed expense and investment budgets to meet

business operating plans.

•

Analyzed and resolved quality and customer service issues, recommending system improvements.

•

BARBER

New York Style Barbershop, Pharr, TX / Jun 2014 - Nov 2017

• customer service

• communication with clients

• professional barber skills

Delegated tasks, freeing up time to focus on higher-value activities.

•

Evaluated systems and procedures, identifying and

implementing improvements.

•

• Shampooed hair.

Cut and trimmed hair according to clients' instructions or current hairstyles, using clippers, combs, hand-held blow driers, and scissors.

•

Questioned patrons regarding desired services and haircut styles.

•

Applied lather and shaved beards or neck and temple hair contours, using razors.

•

• Ordered supplies.

• Sterilized scissors, combs, clippers and other instruments. Recommended and sold lotions, tonics and other cosmetic supplies.

•

• Cleaned workstations and swept floors.

• Shaped and trim beards and moustaches, using scissors. Recorded services provided on cashiers' tickets and received payment from customers.

•

• Suggested treatments to alleviate hair problems. Draped and pinned protective cloths around customers' shoulders.

•

• Informed of latest styles and hair care techniques.

• Provided skin care and nail treatments.

• Provided face, neck and scalp massages.

Contact this candidate