MPHO DYONGWANA
PERSONAL SUMMARY
I am Post-Basic Pharmacist Assistant. Currently I am employed as a Post Basic Pharmacist Assistant performing duties of a Post-Basic at Middle Street Clinic in Uitenhage.
I have extensive work experience in Public Hospital environment, where I did my work-based training and in Public clinic environment where I am currently serving, giving me varied skills and the ability to work with many different types of people. I believe I fit easily into teams of work and very eager to learn which makes me also a fast learner.
I am a conscientious person who works hard and pays attention to details. I am flexible, quick to pick up new skills and eager to learn from others. I also have a lot of ideas and enthusiasm. I am very keen to work for a facility with a good reputation and high profile. I have excellent references and would be delightful to discuss the available vacancy.
PERSONAL DETAILS
Surname
Name
Dyongwana
Mpho
Gender
Female
Nationality
South African
Date of Birth
22 August 1983
ID No.
Contact Number
adwokr@r.postjobfree.com
Residential Area
41 Roy Campbell Street
Brakenhurst
Alberton
1448
EDUCATION
Grade 12 Lawson Brown High School in Port Elizabeth 2000
English, Xhosa, Mathematics, Physical Sciences, Biology, Accounting
Pharmacy Assistance Post-Basic Health Science Academy 2022
Pharmacy Assistance Basic Abaluleki Consulting 2019
PERSONAL SKILLS
Organised
Team Player
Fast learner
Courageous
Ambitious
Motivated
EXPERIENCE
Pharmacist Assistant Basic Middle Street Clinic Uitenhage
July 2022 – to date
Duties: Dispensing and counselling, stock Management
Pharmacist Assistant Basic and Post-Basic Port Elizabeth Provincial Hospital Pharmacy
2018- 2019
Duties: pre-packing, picking of prescriptions, packing stock, receiving and issuing stock, stock taking, manufacturing of small scale substances, issuing and handling substances under supervision of a pharmacist.
2020- 2022
Duties: pre-packing, picking of prescriptions, dispensing using RX-solution, packing stock, manufacturing of small scale substances, dispensing, stock taking, receiving and issuing stock, counselling of patients, issuing and handling substances under supervision of a pharmacist.
Discovery Health MedXpress Service Consultant
2013- 2017
Duties: Re-order Chronic Medication, handle queries on delivery, handle queries on incorrect medication or quantities, liaise with courier pharmacies re: orders, handle escalations, deal with issues with third party not meeting the Service Level agreements.
VWSA Customer Interaction centre Roadside Assistant Agent
2011- 2013
Duties: Handling customer roadside emergency queries, liaise with third party to arrange for assistance, arrange alternative transportation for the customer, keep customer informed and at ease while awaiting assistance, information logged using SAP, also using the Marketscope mapping system.
Telesure Group Services Policy Service Agent
2005- 2011
Duties: assisting with claims queries, updating client’s details, Upselling on existing policies, answering general queries regarding vehicle insurance, policy amendments, underwriting, pro-actively deal with any issues that may arise preventing delays with repairs, explaining the repair process, make car hire arrangements, liaise with panel beaters involved in the vehicle repair process, do client’s follow up/updates once claim has been settled, confirm booking dates with clients for repairs.
REFERENCES
Sr. L. Forbes
Operations Manager for Middle Street clinic
Mr Mlamli Maqungo
Pharmacy Manager PE Provincial Manager
adwokr@r.postjobfree.com
Port Elizabeth Responsible Pharmacist
Mr. Henry Gallant
Pharmacist Assistant, Coach and trainer Discovery Health