Front Desk Medical Assistant

Sharmaine Ansagay

*** * ********* ***** ****; Las Vegas, NV 89183 702-***-**** adwohl@r.postjobfree.com Objective

Friendly, adept at working in all environments. Patient and empathetic with helpful insight to help resolve conflict and customer care. Efficient, accurate, and detail-oriented with an innate drive to provide exceptional service. Highly detail-oriented and an organized self- starter who works well independently or with others to get the job done to the satisfaction of the customer. Education

DEGREE DATE EARNED SCHOOL

· High School Diploma May 12, 2012 Kealakehe High School

· Esthetician License Graduating November 07, 2023 Euphoria Institute of Beauty Arts & Sciences Skills & Abilities

Positive work ethic, honest, good attitude, dependable, dedicated, excellent communication skills, strong motivation and desire to learn, customer service skills,cash handling, proficient on Windows platform and keyboarding including using spreadsheets and Microsoft Office, inter-personal skills, attentive and able to listen with interest, clear written skills, able to keep a positive attitude and remain patient when dealing with difficult customers or situations, time-management skills, attention to detail, Self- controlled and calm under pressure or stress.

Experience

MEDICAL ASSISTANT SPRING MOUNTAIN WOMENS HEALTH 11/2022 - 01/2023

· Preparing the patient for their examination.

· Measuring vital signs, like temperature and blood pressure.

· Assisting the gynecologist or obstetrician during appointments.

· Explaining to the patient what will happen during their exam, treatment, or procedure FRONT DESK COORDINATOR KONA AMBULATORY SURGERY CENTER 09/2021-05/2022

· Perform all check-in tasks

· Manage phone calls

· Prepare charts for chart checks

· Assist in patient care reflecting the needs of the patients. families, and the facility

· Assist with code situations

· Collect charts at the end of the workday and secure them

· Assist in collecting patient charges

SERVER/ HOST FOUR SEASONS HUALALAI GRILLE 10/2021 - 10/2022

· Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system

· Coordinate food timings; check completed kitchen orders with the guest’s original order

· Transport items to the guest table in a timely manner to ensure proper food quality. Page 2

· Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

· Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.

LAB ASSISTANT CLINICAL LABS OF HAWAII 08/2020-09/2021

· Performing routine test

· Matching patient information

· Entering data into computers

· Collecting, labeling, and processing specimens

· Checking samples to make sure they are in proper containers FRONT DESK OPERATOR WEST HAWAII COMMUNITY HEALTH CENTER 04/2019- 08/2020

· Answering high volume of inbound calls

· Greet the caller, answer questions, and route the call appropriately

· Quick registers new patients and updates patient health records

· Schedules/reschedules/cancels/verifies new office appointment and return appointments BANK TELLER II AMERICAN SAVINGS BANK 01/2016 - 12/2018

· Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.

· Handling currency, transactions, and confidential information in a responsible manner

· Maintaining and balancing cash drawers and reconciling discrepancies.

· Following all bank financial and security regulations and procedures. References

Devon Savage Against the Grain LLC 702-***-**** Khrystina Smith United Healthcare 310-***-**** Judy Delos Santos Clinical Labs of Hawaii 808-***-****

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