Grocery Stocker Medical Assistant
Resume:
Benhester H. Craig (Toni)
*** ***** ****** **. *********, GA 30294
678-***-**** / 470-***-**** (both mobiles)
***************@*****.***
OBJECTIVE: To obtain a position as a Medical Assistant within the Allied Health Care field. PROFESSIONAL PROFILE:
Excellent verbal and written communication skills with the ability to multi-task. Data entry and typing skills (detail oriented), as well as being computer literate. Team player who is open to change, and very flexible to cover others when needed. EDUCATION
A.A.S. Medical Assistant (GPA 3.65) Brown Mackie College, Atlanta, GA 10/2011 – 01/2014 Diploma Medical Assistant (GPA 4.0) Everest Institute, Jonesboro, GA 08/2010 – 05/2011 A.A.S. Accounting Systems (GPA 2.95) TCI College of Technology, NY, NY 05/2002 – 12/2004 CLINICAL & ADMINISTRATIVE SKILLS
EMRs – (360Care Quest Diagnostic, EPIC, Aprima & AdvancedMD, EWClinic) ICD-9 & Coding Terminology Phlebotomy & Injections Autoclave & Sterilization Manually performed Vital Signs Basic Life Support & EKG Specimen Collection & Handling Anatomy & Physiology Appointment Setting Asepsis & Infection Control Urinalysis Admin.of Meds: Oral & Parenteral Medical Terminology X-Ray (Certified) Medical Transcriptionist OSHA Rules & Regulation Medical Records Bookkeeping & Basic Acct. Accounts Payable Microsoft Office (Word, Excel, PowerPoint & Internet) RELEVANT EXPERIENCE
ARISE PLATFORM Ellenwood, GA 09/2015 – present
Customer Service/Sales
● Scheduled various medical transportation (Modivcare)
● Dispatched emergency roadside assistance (Agero)
● Located purchase orders for various athletes and assisted with placing order online (Dick’s Sporting)
● Entered new bookings for various cruise ships (Princess Cruise Lines) GEORGIA UROLOGY Decatur, GA 09/2019 – 11/2020
Medical Assistant
● Triaged all patients (Q&A, vitals, urinalysis, KUBs when suspension of kidney stones)
● Assisted all providers with clinical procedures (vasectomy, Gemcitabine instillation, BCG therapy, Eligard injections,)
● Catheter procedures (inserting and removing, bladder irrigations, voiding trials, SP tube change, PNE lead
& stent removals)
● Assisted providers with phone messages concerning patient care and TeleMed visits
● Pulled labs, diagnostic imaging and scheduling, pathology results, and other outside reports for review
● Performed assigned clinical duties (restocking of exam rooms; charting various tasks)
● Prepped patients for minor in-office procedures (vasectomies, insertions of pessary changes, and cleanings)
● Administered various injections, (testosterone, HCG, Gentamicin, Ketorolac)
● Clean Intermittent Catheterization (CIC) with teaching ADVANCED UROLOGY Decatur, GA 06/2018 – 08/2019
Medical Assistant
● Assisted all providers with all aspects of patient care in office
● Schedule and prepare documentation for outside surgeries
● Assisted providers with phone messages, assisting in patient care
● Pulled labs, diagnostic imaging, pathology, and other outside reports for review
● Performed other assigned clinical duties, along with charting various tasks
● Prepped patients for minor in-office procedures
● Performed weekly cleansing of Autoclave
DEKALB MEDICAL HILLANDALE Lithonia, GA 04/2017 – 05/2018 ER Tech
● Performed vitals, collected urine specimens for quick reads of POCs
● Assisted with delivery of patient care (cleaning of wounds after I&D, set up pelvic exams, etc.)
● Ensures rooms are stocked with necessary supplies
● Removal of sutures
● Charted various patient care
● Applied various splints
● Performed EKGs
● Performed venipunctures; insertion of IVs and catheters KROGER GROCERY STORE Atlanta, GA 11/2015 – 06/2017 Cashier/GM Clerk/Grocery Stocker/Receiver 11/2022 – 03/2023
● Greets customers as they check out, and assisted in answering various inquiries
● Responsible for go-back products
● Responsible for restocking of various products throughout the store
● Checked in various vendors via receiving, inventory, scanned various OOS products; operated PIT and PIT Stradler
QUEENZ OF HEALTH, Atlanta, GA 08/2015 – 11/2015
Medical Examiner (Independent Contractor)
● Performed vitals, EKGs, and phlebotomy on perspective clients for various life insurance companies
● Spun down blood for the separation of Plasma and collected urine to be shipped via FedEx daily
● Reports status of completion, scans and uploads all exams performed (work from home) SOUTHERN SPINE & PAIN Peachtree City, GA 11/2014 – 05/2015 Medical Assistant
● Performed vitals, collected urine specimens for quick reads; triaged patients about Pain Control Method (Procedures and Medications)
● Wrote orders for MRIs, and attached Notes
● Electronically sent medications to various Pharmacies, as well as called in non-narcotics
● Printed CII prescriptions and retrieved signature from Physician; distributed to patients
● Retrieved information for New Patient
● Assisted in the printing of Super Bills and schedules for next day services to be rendered
● Phoned patients of next day appointments
ECCOLAB GROUP Miami, FL 09/2014 – 11/2014
Mobile Phlebotomist (Independent Contractor)
● Performs various draws on patients in surrounding Nursing Homes in Atlanta
● Shipped specimens via Delta Dash every morning
HEALTHCARE LABS, Decatur, GA 04/2014 – 08/2014
MA Examiner (Independent Contractor)
● Performed vitals, EKGs, and phlebotomy on perspective and established clients for various life insurance companies
● Spun down blood for the separation of Plasma & bagged specimens that were sent out to Quest Laboratories
ESSENTIAL MEDICAL CARE, College Park, GA 03/2011 – 03/2012 Medical Assistant (Front & Back office)
● Administrative and clinical responsibilities, insurance verification, preregistration, precertification
● Transcriptionist for physician via tape recorder
● Front Office, checking in/out of patients, collected co-pay, billed primary, secondary, and Commercial insurances
● Performed vitals, phlebotomy, punctures for ProTime testing, EKGs, urinalysis testing, injections
● Bagged specimens sent out to Quest Laboratory
● Updated demographics via EMR patients under 360Care Quest Diagnostics program; self-taught
● EPIC hands on training & shadowing
● Conducted various tests (i.e. Coumadin, rapid strep & flu, A1c & HCG)
● Prepped exam rooms; assisted 2 provider team (Physician & Nurse Practitioner) with examinations and procedures
● Scheduled appointments, answered inquiries of incoming calls and messages
● Created PowerPoint presentations for upcoming Health Fair Events
● Data Entry into electronic medical record database PROFESSIONAL HISTORY
Security Guard St. Moritz, Marietta, GA 03/2023 – present Customer Service NCS (Arise) Jonesboro, GA 09/2015 – present Medical Assistant Georgia Urology, Decatur, GA 09/2019 – 11/2020 Medical Assistant Advanced Urology, Decatur, GA 06/2018 – 08/2019 ER Tech DeKalb Medical Hillandale, Lithonia, GA 04/2017 – 06/2018 Cashier/GM Clerk/Grocery Stocker Kroger Grocery Store, Atlanta, GA 11/2015 – 06/2017 Medical Examiner Queenz of Health, Atlanta, GA 08/2015 – 11/2015 Medical Assistant Southern Spine & Pain, Atlanta, GA 11/2014 – 05/2015 Mobile Phlebotomist Eccolab Group, Miami, FL 09/2014 – 11/2014 Medical Examiner Healthcare Labs, Decatur, GA 04/2014 – 08/2014 Receptionist/Administrator Brown Mackie College, Atlanta, GA 05/2012 – 12/2013 Medical Assistant Essential Medical Care, College Park GA 03/2011 – 03/2012 File Clerk Everest Institute, Jonesboro, GA 09/2010 – 03/2011 Admin.Assist. /Bookkeeper RE/MAX Patriot Realty, Hinesville, GA 05/2008 – 06/2009 Bookkeeper F.E.G.S., Brooklyn, NY 07/2005 – 06/2006 Admin. Assistant TCI/College of Technology, New York, 05/2002 – 12/2004 Monitor Analyst/Medical Biller/ Mt. Sinai Medical Center, New York, NY 10/1987 – 02/2003 Supervisor/Manager, A/P Depart.
CERTIFICATIONS HONORS
RMA, HIPAA, OSHA Honor Roll; Perfect Attendance
Certified CPR Instructor (AHA) National Technical Honor Society Dean & President List, at Everest & Brown Mackie College ACTIVITIES
Phi Beta Lambda – Member/Recruiter
President of AMT Student Society for Medical Assisting of Brown Mackie College Volunteers currently @ Grady Memorial Hospital 02/2016 – present BENHESTER H. CRAIG (TONI)
***************@*****.***
Professional References
LaShawn Dillard – NCS (Arise) – 8339 Reinosa Way, Jonesboro, GA 30326 – 470-***-**** Andrea Andrews – Advanced Urology – 2711 Irving Way Decatur, GA 30030 – 470-***-**** Stephen Smith – DeKalb Med. Hill – 2801 DeKalb Medical Parkway Lithonia, GA 30058 – 404-***-**** Mr. Walker – Kroger Grocery Store – 2685 Metropolitan Pkwy SW Atlanta, GA 30315 – 404-***-**** Ms. Bashir Muhammad – Queenz of Health – 592 Lawton St. Atlanta, GA 30310 – 678-***-**** Ms. Herretta Pickens – Southern Spine & Pain – 1975 Hwy 54 South Peachtree City, GA 30214 – 310-***-**** Ms. Pat Watson – Southern Spine & Pain – 1975 Hwy 54 South Peachtree City, GA 30214 – 770-***-**** Ms. Dee Hayward – Eccolab Group – 8370 Flagler St Miami, FL 33144 – 404-***-**** Ms. Virginia Smith – Healthcare Labs – 5040 Snapfinger Woods Dr. Decatur, GA 30035 – 678-***-**** Dr. Vickie James – Essential Medical Care – 1897 Godby Road, College, GA 30349 – 678-***-**** Alania Higgins – Brown Mackie College – 4370 Peachtree Road, Atlanta, GA 30319 – 404-***-**** Elder Denise Morton – Changing A Generation –3350 Greenbriar Parkway SW Atlanta, GA – 678-***-**** Odessa Johnson – Everest Institute – 6431 Tara Blvd Jonesboro, GA 30236 – 678-***-**** Kimberly Crawford – RE/MAX Patriot Realty – 951 E.G. Miles Pkwy Hinesville, GA 31313– 229-***-**** Debra Walker – RE/MAX Patriot Realty – 951 E.G. Miles Pkwy Hinesville, GA 31313– 912-***-**** Reggie Nesmith – Mt. Sinai Medical Center – 1 Gustave Levy Pl New York, NY 10029 - 212-***-**** Althea Bailey – F.E.G.S. – 315 Hudson Street New York, NY 10013 – 718-***-**** x 450
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