Case Manager Senior Citizens

Mardochee M. Williams

Clifton, New Jersey *****

973-***-**** adwofw@r.postjobfree.com

PROFESSIONAL SUMMARY

Creative and enthusiastic Case Manager with 5 years of experience with helping families, caregivers, child services, healthcare, and managing an intensive caseload of 200 patients files. Comfortable working autonomously or in a team-based setting. Passionate about building clients' trust with a nonjudgmental approach. Skillful to provide individual and group counseling sessions. Manage a Multimillion-dollar grant. HIGHLIGHTS

● Organization and Time Management

● Team Building and Leadership

● Program and Project management

● Data Analytics and strategic planning

● Emergency response Training

● Active listening

● Critical Thinking and Problem Solving

● Ability to Prioritize tasks and to delegate

them when appropriate

● Community Outreach Expert

● Coordinate Programs for DDD and

Autistic children

● Care Planning

● Reporting/Documentation

● Medicare and Medicaid expertise

● A skilled community-based case

manager

● Supervision and Staff development

● Process improvement

● Microsoft Office Proficiency

● French and Creole

● Fluent in Spanish and Familiar with Sign

Language

WORK HISTORY

PUBLIC PARTNERSHIP, Remote Financial Consultant and Marketing Analysis - March 2021- to Present

● Managed own schedule and worked independently with a caseload of 150-200 Program Participants from toddlers to senior citizens

● Trained and Provided resources guide for Participants

● Reviewed and completed Statement Rights and Responsibilities

● Educate Participants on a variety of solutions available to fully use their budgets

● Created Support Plans and outlined their goals and targeted outcomes

● Report any issues to the State Program offices

● Worked with Managed Care Organizations collecting data to identify trends and

● Collaborated with team members to help expand marketing channels

● Conducted documentation of contact and quarterly visits

● Ensured Participants follow rules and regulations of the Program

● Adhere to all Compliance regulations and requirements

● Conducted analysis of client asset allocation, and general financial status

● Answered questions and completed requests in a timely manner HOMECARE OPTIONS, Totowa, NJ CASE MANAGER /HUMAN RESOURCES COORDINATOR - April 2014 to February 2020

● Managed multiple non-profit as well State Grants from youth to elderly care

● Responsible for approving and managing the level of operational Budget by ensuring the appropriate use and recording of all funding sources

● Ensured case management plans are developed, implemented, and evaluated

● Worked alongside with Passaic County Office on Aging for MLTSS, OCCO, JACC cases, as well as The Statewide Respite Program

● Attended Staff meetings and completed all mandatory training on time

● Managed and administered Pre-employment assessments to prospective candidates.

● Provided Home Health Aides, Housecleaning, Personal Emergency Response Systems, Long-term Care, and DayCare services through subcontracting agencies

● Coordinated leadership development and social activity programs

● Maintained accurate records of reports, and presentations

● Facilitated staff schedules and processed staff payroll using Paychex

● Developed workshops/meetings for the growth and awareness of the State grants

● Executed strategic plans and participate in marketing within the community EDUCATION

RUTGERS STATE UNIVERSITY - PISCATAWAY, NEW BRUNSWICK, NJ Bachelor of Arts and Sciences, Psychology, Public Health, September 2007 – October 2011 PASSAIC COUNTY COMMUNITY COLLEGE - PATERSON, NJ Associate of Science, Human Services, Psychology, June 2004 - May 2007

References available upon request

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