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Service Representative Customer

Location:
Moline, IL
Posted:
April 21, 2023

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Resume:

Sara Womack

Property management with * years experience

East Moline, IL 61244

adwof6@r.postjobfree.com

+1-563-***-****

Property management with 10+ years of customer service and cash handling experience. Authorized to work in the US for any employer

Work Experience

Community Manager

Mississippi Mobile Home Community- Choice Properties - East Moline, IL April 2019 to Present

Work with maintenance staff to prioritize work orders for the property. Market available units for new residents, make lease agreements, collect rents, make deposits as necessary.

Perform necessary collection efforts on delinquent accounts, file evictions with attorney. Property maintenance when necessary.

Store Manager

Loan Master - Moline, IL

December 2018 to July 2019

assist customers in obtaining Title loans or Installment payday loans. daily balances of manual checkbooks and daily deposits. Marketing to local businesses, field calling customers, and maintaining daily collection logs.

Property Manager

Breckenridge Apartments - Davenport, IA

October 2018 to March 2019

sign new leases with new tenants, deposit rents, collect rents, answer phones, contact vendors for equipment repairs, walk property daily for trash and to inspect all security lights and doors are working properly, file evictions with attorney.

Customer Service Representative/ Move consultant

TWO MEN AND A TRUCK® - Davenport, IA

March 2018 to January 2019

March 2018 to January 2019

Assist customer in booking moves across town or across the country. Perform on-site estimates for customers moving long distance. Daily paperwork.

Assistant Property Manager

High Cliff Estates - Milan, IL

April 2011 to September 2017

Prepare bank deposits, reconcile petty cash and rent monies, filing resident files, complete new or renewed leases. Answering phones, show homes for sale or lease option. Service Clerk/Cook

Casey's General Store - Milan, IL

April 2012 to October 2012

Operated cash register

Accepted and prepared customer orders for pizza and other food items Performed daily cleaning and stocking duties

Manager

Advance America - Davenport, IA

February 2010 to April 2011

Provided assistance to customers in-store and over the phone in obtaining loans Prepared bank deposits, reconciled daily payments

Maintained customer payment arrangements, followed up with collection efforts Utilized marketing techniques to up-sell available products Education

GED

Clinton Community College

December 2001 to August 2002

Clinton High School

August 1990 to December 1993

Skills

• SCHEDULING

• Cash Handling (10+ years)

• Customer Service (10+ years)

• Management (8 years)

• Sales (8 years)

• Schedule Management (Less than 1 year)

• Marketing (3 years)

• Property Management (9 years)

• Property leasing (9 years)

• Property Maintenance

• Office Management

• Administrative Experience

• Microsoft Outlook

• Computer skills

• Typing

Certifications and Licenses

IA driver’s w

March 2017 to October 2024

Assessments

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer Service: Practical Situations — Proficient May 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Customer Focus & Orientation — Completed

April 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed

Electronic Medical Records: Best Practices — Highly Proficient May 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Customer Focus & Orientation — Proficient

April 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Call Center Customer Service — Expert

April 2019

Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Expert

Work style: Reliability — Highly Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Customer focus & orientation — Expert

July 2021

Responding to customer situations with sensitivity Full results: Expert

Work style: Conscientiousness — Proficient

February 2022

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Customer focus & orientation — Expert

July 2021

Responding to customer situations with sensitivity Full results: Expert

Office manager — Proficient

May 2022

Scheduling and budgeting

Full results: Proficient

Customer service — Proficient

May 2022

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Co-founder of Street friends of the Quad Cities.

My husband and I have a 501-c organization that helps the homeless population in the Quad City area with personal hygiene products, clothing, and blankets.



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