Data Entry Medical Assistant
Resume:
Susheela Devi, RN
*******@*****.***
Skills Summary
Competent, committed, and dedicated Health and Wellness Director with over 15 years of experience serving as a registered nurse. Extensive management responsibility in a healthcare setting to include psychiatric care & mental health nursing overseeing over 50 long-term patients at a time.
Supervised licensed and non-licensed personnel.
Responded to numerous volatile situations and violent outbreaks, earning the respect of physicians and coworkers for calm, levelheaded and quick thinking to restore the safety and security of patients and staff.
Reliable, ethical healthcare provider with ability to stay calm and intervene during crises, facilitate groups and educational seminars, and collaborate on multidisciplinary teams
Knowledge of psychotropic medication administration, management and training.
Proven ability to build positive relationships with patients, family members, physicians and other medical professionals.
Responsible as a program director in a CNA training school Professional Experience
Brookdale Assisted Living
June 2021 – June 2022
Health and Wellness Director
Managed the day-to-day clinical services of a more complex community to ensure residents’ healthcare needs were met.
Ensured residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs changed.
Supervised and provided leadership, as well as coaching, to licensed nurses and other direct care staff within the community.
Was responsible for leading additional clinical leadership team.
The HWD level for each community is determined based on the total complexity of the role.
Complexity criteria included factors such as: size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.
Responsible for the direct supervision of community-based licensed, certified, and non-certified clinical associates.
Empowered clinical leaders to supervise, direct, and motivated staff within their oversight.
Assigned and directed work of clinical leaders and subordinates; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems.
Provided training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training.
2
Supervised the maintenance of resident charts and reviews documentation performed by caregiving staff.
As described and allowed in the Nurse Practice Act, assessed health, oversaw medication administration, oversaw functional and psycho-social status of residents, initiated individualized service plans, proactively managed care and services for each resident, evaluated effectiveness, and maximized the resident’s opportunity to remain in their environment.
Managed the health care of residents, including the dissemination of information to families and associates. Ensured that family members were aware of the resident’s need for scheduled appointments.
Participated in pre-admission screening of prospective new residents. Assured that required documentation was completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updated assessments as required by policy and as described or allowed in Nurse Practice Act or other state regulation.
Performed on-site evaluations of residents admitted to alternate care environments for treatment, and maintained contact with resident families with the intent of returning resident to Brookdale.
Evaluated residents, documented changes in condition, and notified Executive Director, resident’s physician, and resident’s legally responsible party/family of resident's condition and reactions.
Communicated with physicians regarding residents’ status and condition changes. Ensured residents were prepared for physician appointments and visits.
Facilitated continuity of care for those residents receiving home health care, hospice services, and other third party healthcare-related services.
Participated in or lead meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed.
Ensured in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
Participated in department quality improvement activities.
Assisted in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
Shared on-call and manager on duty responsibilities & shifts
Applied existing guidelines and procedures to make varied decisions within a department. Used sound judgment and experience to solve complex problems based on precedent, example, reasonableness, or a combination of these.
Possessed extensive knowledge of a distinct skill or function and desire to understand the culture and work environment.
Wesley Homes Senior Living
2009 – May 2021
Registered Nurse
Dispense medications and treatments per Doctor’s orders for long-term patients and in home hospice care, and provide educational information to patients and families regarding dementia and stroke care when appropriate to institute.
Educate patients and families regarding diagnosis and disease processes.
Oversee all aspects of Medication Administration
Kept physician informed of patient’s condition, offering accurate nursing assessment regarding patient’s status.
3
Skilled in planning, coordinating, planning, documenting and providing patient care keeping the policies of the healthcare facility intact.
Capable of communicating effectively with the patients, their family members and physicians to achieve highest quality of healthcare.
Handled serious situations and provide care on time.
Thorough knowledge about administering medical processes and medications that are prescribed by the physician.
Improve communications between staff and family members through continual updates
Responsible for catheterization, IV Therapy, breathing treatment
Duties included as a program director in CNA school in Burien,WA Noble Eyes & Vision Center (Formerly Pearl Optical) Apr 2002 – Oct 2002
Optometric Assistant & Pre-Testing Technician
Assisted patients in completing intake form
Performed preliminary testing using the auto ref & keratometer, noncontact tonometer, retinal camera and auto field perimeter
Dispensed medication for dilution
NW Center for Obstetrics & Gynecology
Dec 2001 – Jan 2002
Medical Assistant Extern
Recorder vital signs and prepared patients for examination
Assisted physician with various procedures
Updated and reorganized patient files
Diploma & Licenses
• Registered Nurse License
o Washington State Department of Health, June 2007
• Registered Nurse License
o Board of Registered Nursing, State of California, April 2007
• General Nursing & Midwifery Diploma, September 1993 o Certified as a Registered Nurse by Punjab Nurses Registration Council 4
o Course of study and training took place at RML Hospital, New Delhi from Oct 1990 to Sept. 1993
Additional Skills, Activities and Interests
● Multilingual in Hindi, Punjabi & Urdu
● Thrive Under Pressure & Goal Oriented
● Strong Leadership Skills
● Extensive experience in Customer Service
● Analytical, Problem Solving & Critical Thinking
● Experience in managing inventory
● Rapid Data Entry
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