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Deputy Clerk Customer Service

Location:
Abbeville, LA
Posted:
April 21, 2023

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Resume:

Patrice LeBlanc

**** ****** ****

Erath, LA *****

337-***-****

adwoe5@r.postjobfree.com

Objective:

Professional, people-oriented employee seeking full time position. Qualifications:

-Degree and experience in Social Services

-Managerial experience at a public library

-Experience with legal system as Deputy Clerk in Criminal Department of the 15th Judicial District

-Strong background in customer service

-Excellent written and verbal communication skills with an eye for detail

-Self-starter with a strong work ethic

Employment History:

Vermilion Parish Clerk of Court-Criminal Department December 1, 2020-Present

Responsibilities include:

-Clerical processing and creating documents for, and scheduling of court activities for the 15th JDC court system.

-Working closely with attorneys, judges, etc.

-Customer service.

Vermilion at Eastridge-Evening Receptionist

January, 2022-February. 2023

Responsibilities included:

-Greeting and assisting families and visitors.

-Assisting residents as needed.

-Maintaining and enforcing mask and sign-in policy during Covid-19 pandemic.

-Assisting HR director with maintaining personnel and resident files, answering phones, etc.

Vermilion Parish Public Libraries November, 2013-July, 2020 Erath Branch

Branch Manager

Responsibilities included:

-The direction, supervision and effective operation of the library branch.

-Having thorough knowledge of the automated system used for circulation and research.

-Providing quality service to patrons.

-Working closely with other Branch Managers to enforce system-wide approach to good service and effective programming.

-Keeping abreast of current library trends and studies to determine needs for improved services.

-Establishing a strong working relationship with patrons, community and schools.

-Researching and ordering all books and items for the Erath branch.

-Compiling daily and monthly reports of patron circulation, requests, program attendance, reference questions, etc.

-Managing monies from faxes, copies, fines, etc.

-Weeding and discarding items.

Steps Recovery Center November, 2012-November, 2013 Education Coordinator/House Supervisor

Responsibilities included:

-Implementing and monitoring home school/GED programs for clients, as well as extracurricular and volunteer activities.

-Teaching life skills lessons daily.

-Planning, shopping for and preparing appropriate meals for clients.

-Implementing procedures for house maintenance by clients and staff.

-Overseeing all maintenance by outside companies and inspections done to house and grounds.

-General substance abuse tech duties such as monitoring, transporting, charting and working with clients individually and in groups.

Share Care USA January, 2012-May, 2012

Family Service Coordinator-Temporary position

LA Early Steps Program

Responsibilities included:

-Coordinating services for infants and toddlers with disabilities, as well as for their families. Worked as part of a multidisciplinary team of professionals providing services.

-Acquired available resources within the community and developing informal and new resources in order to meet clients' needs.

-Complied with time lines and regulations of the LA Early Steps program.

-Handled all administrative duties for caseload of 35-40 clients. Books-A-Million August, 2008-November, 2009

Merchandising Specialist

Responsibilities included:

-Effectively merchandising book and non-book merchandise.

-Creating solutions for displaying areas with slower selling products.

-Trained employees in merchandising techniques.

-Excelled at customer service and selling add on products. Home Instead Senior Care 2000-2002

Assistant Administrator/Marketing Director

Responsibilities included:

-Staff scheduling, placing caregivers with elderly clients in need of assistance with aspects of daily living.

-Also served as marketing director for the agency. Goodwill Industries 1997-2000

Family Service Coordinator

Responsibilities included:

-Coordinating services for infants and toddlers with disabilities, as well as for their families. -Worked as part of a multidisciplinary team of professionals providing services.

-Acquired available resources within the community and developing informal and new resources in order to meet clients' needs.

-Compliance with time lines and regulations of the LA Childnet program.

-Handled all administrative duties for a caseload of 35-40 clients. Acadiana Alternatives 1996-1997

Family Service Coordinator

-Coordinating services for infants and toddlers with disabilities, as well as for their families.

Education:

University of Louisiana at Lafayette

BS in Child and Family Studies/Minor in Elementary Education



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