Katelyn Letteri
** **** **** ****** ********, CT 06907
Phone: 475-***-****
Email: **********@*******.***
Administrative and executive support, professional experience working in a fast-paced environment demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively.
Skills:
Customer Service & Relations; Computer Operations; Accounts Payable/Receivable Filing & Data Archiving; Office Equipment Operation ;Telephone Reception ; General Accounting; Problem Solving skills. Food service software systems. MS Office. Word. Excel. PowerPoint. QuickBooks
Education:
NCC Business Management - associates degree
Renasci Academy of Hair - Diploma, State Hairdressing License 2007
Nail and Massage therapy training
Extensive hair classes color and cutting
Brazilian Hair Straightening; Certified
2008 Vidal Sassoon Professional classes
High School Diploma 2004
Work History:
Private construction and modular home company, Stamford C.T. 2020- Current
Office Manager /Project Manager/Bookking
Masonry Solutions LLC, H2O IRRIGATION LLC, Norwalk, CT 2019-2019
Executive administrative Assistant to CEO/primary office administrative Assistant
Managing all scheduling for new install, new projects and other work crews. Answerphones, taking messages, customer service, accounts payable and receivable using QuickBooks, managing tax payments, weekly payroll with ADP, Microsoft Office Pro, Excel and PowerPoint. Creating spreadsheets for profit and loss, expense reports, creating spreadsheets for in-house data, filing data hard copies and digital, organizing and overseeing all logistics in Warehouse and in office, supplies, setting up meetings with potential new customers, oversee details for potential new jobs in office and on-site, ordering and delivering materials for new projects on-site, setting up all COI for customers for new on-site projects commercial and residential.
Executive Assistant to CEO and other members for both companies. Taking care of personal and business financials, basic bookkeeping, bank transfers, deposits, withdrawals. Overseeing all in-house accounts with vendors and third-party contractors. Managing online home web page, Facebook and Google page, Home Advisor page. Managing online reviews and responses.
K.H. McClure & Co, Inc., Stamford, CT 2008-2017
Office Manager/Personal Assistant
Manage, schedule, co-ordinate office functions and activities for twelve-person sales office. Monitor achievement of sales objectives and key performance. Review and track daily sales reports; prepare monthly sales summaries and reports; follow up on customer calls and complaints. Compile internal and external customer communications. Planned and supervised all personal travel arrangements including: air travel, ground transportation, and accommodations. Planned and organized events onboard; coordinated with outside vendors such as local hotels, marinas, and entertainment while maintaining open dialogue with clients to ensure smooth running events.
Nobel Hair Salon, Stamford, CT 2008
Assistant, Jr. Stylist
Reception duties including bookings and answering enquiries. Meeting and greeting clients on arrival. Ensuring clients were comfortable in the salon. Washing and applying shampoo and condition prior to haircuts. Keeping the salon tidy and clean in accordance with Health & Safety regulations.
Westchester Country Club, Rye, NY 2006-2008
Waiter/Bartender
Provided excellent dining service. Successfully handled, monitored and controlled whole food and beverage operations. Forged well-built relationships with the customers, staff members, guests and team organizers. Outstanding client understanding and commended for developing ambience. Skilled in the art of mixing, garnishing and serving drinks based on customer needs. Experienced in stocking and sanitizing the bar based on customer trends. Handling cash. Cleaning and hygienically maintaining the bar and its various equipment.
Other Work Experience:
Michael Jordan Hair Salon, Stamford, CT
Warren Tricot Salon, Greenwich, CT
LA Jolie Spa & Salon, Stamford, CT