Administrative Assistant Office/Clerical
Resume:
Patrycia Paulina Raczkiewicz
Administrative Assistant/Clerical Work
Los Angeles, CA 90057
************@*****.***
Proactive Retail Management and Import Auto Body Supervisor/administrative assistant offering 11 years in the Automotive Industry and 15 years of retail management experience. Highly effective at anticipating and
accommodating customer wants and needs. Detail oriented, organized and efficient, quick worker. Friendly, punctual and an enthusiastic team player, who exercises a strong willingness to learn and take on new challenges while contributing to essential functions in all aspects of the job at hand. Problem solver, customer oriented, persistent and organized at all times. Trilingual: Fluent in English,Polish and Spanish
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Auto Body Administrative Assistant
Cardini Motorsport - Glendale, CA
April 2010 to January 2023
Assisting owner in coordinating, filing, all clerical work and personal assistance he needed Advise customer requests and verify payment
Order parts needed from wholesalers and facilitate delivery Create invoices for clients, follow up emails /phone calls Responsible for billing,creating invoices, emails,setting appointments and assisting in payment of balance due/accounting. Also, cash handling, writing and providing receipt of service, and taking note of special requests
Creating superior customer experience to build and maintain a growing clientele Going the extra mile to make sure everything was always done by the end of the day! Server/Barista/Barback
Otium - Los Angeles, CA
November 2015 to July 2017
• Head barista responsible for timely delivery of all coffee, espresso drinks and specialty teas.
• Prepared hundreds of café beverages per day with speed, quality, consistency, and passion.
• Communicated clearly, often acting as a liaison between FOH and BOH to ensure timeliness of service.
• Knowledgeable of all key ingredients in every dish and craft cocktail.
• Set up bar for service/broke down, prepared juices and garnishes and stocked the bar with beer, wine, spirits, and filled out par sheet for juices and batches for next day during closing. Barista
Starbucks - Los Angeles, CA
February 2015 to January 2017
• Operated the drive-through while making drinks and simultaneously attending to customers.
• Restocked fresh coffee and brewed tea when necessary while preparing mobile orders TO GO.
• Cleaned the restaurant to maintain excellent standards and refilled napkins, straws, and sugars.
• Made sure fresh coffee was brewing every 30 minutes to ensure company standards.
• Verified coffee brewing equipment is cleaned, sanitized and maintained properly daily. Education
Certified in Computerized Accounting
Steve Ramirez Vocational Institute - Remote
April 2021 to September 2021
AA/BS in Product Development/ Business Administration Fashion Institute of Design & Merchandising - Los Angeles, CA July 2008 to May 2012
Skills
• Customer Service
• POS
• Cashier
• Management
• Microsoft Office
• Cash Handling
• Data Entry
• cash
• Word
• Cleaning
• Cooking
• Food Prep
• Kitchen Staff
• Server
• Sales
• fast learner
• training
• Powerpoint
• Excel
• Dealership Experience
• Front Desk
• Microsoft Word
• Clerical experience (8 years)
• Data entry
• Assistant manager experience (4 years)
• JPA (10+ years)
• Sales administration assistant (10+ years)
• Computerized Accountant (1 year)
• Editing
• Spanish
• Computer literacy
• Computer skills
• Computerized accounting (1 year)
• Trilingual (8 years)
• Retail management (7 years)
• Administrative assistant (10+ years)
• Telemarketing
• Polish
• Auto Body Repair
• Communication skills
• Typing
• Writing skills
• Personal injury law
• Personal assistant experience
• Time management
• Organizational skills
• English
• Bilingual
• Administrative experience
• Microsoft Excel
• Microsoft Powerpoint
• Bookkeeping (1 year)
• Microsoft Office/Bookkeeping/Clerical/Customer Service/Highly Organized/Detail Oriented/Retail Management (10+ years)
• Workforce Development (5 years)
• Dental receptionist
• Data collection (10+ years)
Languages
• Polish - Fluent
• Spanish - Fluent
• English - Fluent
Certifications and Licenses
Computerized Accountant
September 2021 to Present
Food Handler Certification
Assessments
Supervisory Skills: Directing Others — Proficient
August 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Proficient
Food Service: Customer Situations — Proficient
November 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
Personality: Customer Service Fit — Familiar
November 2019
Measures the traits that are important for high-quality customer service. Full results: Familiar
Retail Cash Handling — Highly Proficient
November 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Highly Proficient
Customer Focus & Orientation — Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Proficient
Restaurant Manager — Completed
February 2020
Managing restaurant staff and meeting customer expectations Full results: Completed
Supervisory Skills: Motivating & Assessing Employees — Highly Proficient February 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient
Verbal Communication — Highly Proficient
May 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer Focus & Orientation — Proficient
March 2020
Responding to customer situations with sensitivity. Full results: Proficient
Delivery Driver — Familiar
March 2020
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Management & Leadership Skills: Impact & Influence — Proficient May 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Customer focus & orientation — Completed
February 2022
Responding to customer situations with sensitivity Full results: Completed
Customer service — Proficient
February 2022
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Completed
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Administrative assistant/receptionist — Completed
February 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
November 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient February 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Quick learner, very efficient, super organized, ready and willing to work any hours, all hours starting ASAP and eager to put my knowledge into a wonderful career that will only do bigger and better things for me myself and I and all of my colleagues and supervisors.
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