Priscilla Trevizo

*** *. *******, ********, ** **106

adwoa4@r.postjobfree.com

806-***-****

Professional Summary

Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail, empathy, and hard working approach. Seeks out opportunities to go above and beyond basics, improve processes, and increase customer satisfaction. Skilled team player that works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities. Reliable and energetic cleaner with comprehensive knowledge of cleaning methods and housekeeping equipment.Proven commitment to providing high quality services. Retains customer base by consistently going above and beyond.

Diligent individual with strong attention to detail and dedication to quality. Self directed and motivated with a proven history of punctuality and adherence to safety procedures. Hardworking individual focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skills

Health and safety compliance

Bloodborne pathogen knowledge

Customer Service

Disinfect procedures

Chemical cleaning

Inbound and Outbound calls

Money handling

Good Communication

Experience

Housekeeping

Northwest Texas Hospital

May 2018-June 2019

Recognized by employer for exhibiting impeccable cleaning standards. Emptied trashcans and moved waste to appropriate receptacles. Cleaned and serviced housekeeping equipment and replenished supplies. Verified security of units upon entry and exit.

Notified management of restocking needs for supplies, linens, and consumables. Sanitized bathrooms and common areas by scrubbing, mopping, vacuuming, and wiping surfaces. Maintained safety standards by wearing gloves and protective clothing. Disinfected equipment and supplies using germicides or steam-operated sterilizers. Maintained health standards by consistently cleaning high-traffic areas such as corridors, restrooms and elevators.

Customer Billing Representative

Sitel

March 2015-May 2018

Verified and input billing charges into applicable systems. Maintained relationships and communicating with key client personnel to understand business operations, processes, and functions.

Followed up on payment lapses.

Resolved questions related to charges.

Inspected accounting records on a monthly basis to identify and resolve discrepancies. Quickly processed incoming payments and posted to the correct account. Tracked customer records and accounts within computerized accounting systems. Reviewed and evaluated internal controls and supporting documentation. Collected delinquent accounts by establishing payment arrangements. Monitored payments.

Hospice Caregiver

Girling Home Health Care

March 2014-May2015

Prepared meals, set up trays, and fed and offered fluids to patients to satisfy nutritional needs. Respected patient, family, and caregiver environment while assisting patient with personal needs. Contributed to safety and quality care by charting and communicating with nursing and doctor staff Cleaned patient’s area by wiping down equipment, removing trash, and taking soiled linens to the laundry room. Demonstrated concern and empathy to patients and family members by respecting confidentiality and communicating respectfully.

Created sanitary and orderly environment for patients by assisting with bedpans and urinals. Performed range of motion and other procedures as extensional therapy service to improve patient mobility. Safeguarded patient confidentiality by observing HIPPA and company established protocols. Disinfected patient room, bathrooms, and examination areas to prevent disease spread. Supported patient’s social and emotional needs by providing caring companionship. Crew/Trainer

McDonalds

Jan2011-Nov2014

Proceed cash register transactions, inputted product costs, and gave back change. Adhered to cash handling policies and procedures.

Increased customer satisfaction ratings by providing prompt and accurate service. Employee suggestive selling techniques to promote special and popular products. Helped trainees process cash and card payment for customer purchases. Greeted customer and provided prompt and family service. Bagged and packaged customer orders and purchases. Collected payment for customer purchases.

Assisted customers with locating items, answered questions, and provided directions. Recognized for providing strong customer service with a high degree of accuracy. Answered questions regarding special seasonal products. Education

Certified Medical Assistant May 2013

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